Testbook.com Tele Counsellor Interview Questions and Answers for Freshers

Q1. Introduce yourself , tell me about marketing,
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Q2. Sell me something,hr type questions
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Q3. How you convince the customer
Ans. 
I convince the customer by understanding their needs, providing relevant information, and building trust.
• Listen actively to their concerns and needs

• Provide relevant information and options

• Address any objections or doubts they may have

• Build trust through honesty and transparency

• Highlight the benefits and value of the service

• Offer personalized solutions

• Follow up and provide ongoing support
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Q1. Introducing about ourselves
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Q2. Why do you chose sales
Ans. 
I did not choose sales as my career path.
• I did not choose sales as my career path.

• I am applying for the position of Academic Counsellor, not a sales role.

• My passion lies in helping students and guiding them towards academic success.

• I have a strong background in education and counseling, which aligns with the requirements of an Academic Counsellor.

• I believe in making a positive impact on students' lives through academic
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Q3. What are the skills needed for sales
Ans. 
Skills needed for sales include communication, persuasion, relationship-building, and problem-solving.
• Excellent communication skills to effectively convey product or service information to potential customers.

• Persuasion skills to convince customers of the value and benefits of the product or service.

• Relationship-building skills to establish trust and rapport with customers, leading to long-term partnerships.

• Problem-sol...read more
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Q4. General HR questions
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Q5. What are the day to day activities of an Academic Counsellor
Ans. 
An academic counselor's day-to-day activities involve providing guidance and support to students, assisting with course selection, and addressing academic concerns.
• Meeting with students to discuss their academic goals and progress

• Assisting students in selecting appropriate courses and creating academic plans

• Providing guidance on study skills, time management, and academic resources

• Addressing academic concerns and helpi...read more
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Q6. How do you convince a person
Ans. 
To convince a person, understand their perspective, provide relevant information, address concerns, and offer solutions.
• Listen actively to understand their perspective

• Provide relevant information and evidence to support your argument

• Address their concerns and empathize with their feelings

• Offer practical solutions and alternatives

• Use effective communication skills and persuasive techniques

• Build trust and rapport with th
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Q1. Tell me about your self
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Q2. How do you encourage your team members
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Q1. It is worth working in teachnook? What about the salary? Do they pay well?
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Q2. Do they pay well to their employees?
Ans. Not much their pay scale are not good
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Q1. How to approach to a beginner to sell your product?
Ans. 
Approach beginners by understanding their needs, explaining benefits, and offering support.
• Start by asking questions to understand their needs and goals.

• Explain how your product can help them achieve those goals.

• Offer support and resources to help them get started.

• Use simple language and avoid overwhelming them with too much information.

• Provide clear instructions on how to use the product.

• Offer a trial or demo to let t...read more
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Q2. How to address yourself?
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Q1. Tell me about yourself
Ans. 
I am an experienced academic counselor with a passion for helping students achieve their educational goals.
• I have a Bachelor's degree in Psychology and a Master's degree in Education.

• I have worked as an academic counselor for 5 years, assisting students with course selection, career planning, and personal development.

• I am skilled in conducting assessments to identify students' strengths and areas for improvement.

• I have...read more
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Q2. What is your expectations
Ans. 
My expectations for the role of Academic Counsellor include a supportive and collaborative work environment, opportunities for professional growth, and a strong commitment to student success.
• A supportive and collaborative work environment where colleagues work together to support students

• Opportunities for professional growth through training, workshops, and conferences

• A strong commitment to student success, ensuring th...read more
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GD was on topic related to education fields

Q1. Why do you select this company
Ans. 
I selected this company because of its strong reputation in the education industry and its commitment to student success.
• The company has a proven track record of helping students achieve their educational goals.

• It offers a wide range of educational programs and resources to support student learning.

• The company values innovation and continuously seeks to improve its services.

• It has a dedicated team of experienced educat...read more
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Q2. Why sales and how can u sell
Ans. 
Sales is a crucial aspect of any business and requires effective communication, persuasion, and relationship-building skills.
• To sell effectively, one must understand the customer's needs and tailor the pitch accordingly.

• Building rapport and trust with the customer is essential for successful sales.

• Active listening and asking open-ended questions can help uncover the customer's pain points and provide solutions.

• Using st...read more
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