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Telligent (A Verint Company) Interview Questions and Answers

Updated 3 Jun 2024

Telligent (A Verint Company) Interview Experiences

Popular Designations

6 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Email writing 

(1 Question)

  • Q1. How to reply an irated customer
  • Ans. 

    Listen actively, empathize, apologize, offer solutions, follow up

    • Listen to the customer's concerns without interrupting

    • Empathize with the customer's emotions and show understanding

    • Apologize for any inconvenience caused, even if it wasn't your fault

    • Offer solutions to address the customer's issue or concern

    • Follow up with the customer to ensure their satisfaction and resolve any remaining issues

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell about your self

Senior Customer Support Executive Interview Questions asked at other Companies

Q1. Tell me a time when you have delivered exception experience to a customer?
View answer (1)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Tha job is very usefully so worth in work form home in very important tha job 💯 house wife
Student any persan work form home tha job is no pashiyalti tha job

Round 3 - Assignment 

Tha job assignments very good and important work tha persan is the work form home tha job

Interview Preparation Tips

Topics to prepare for Telligent (A Verint Company) Business for Work from Home interview:
  • Db2
  • Computer
Interview preparation tips for other job seekers - Esi to tha work in tha job in work the good job 💯in women in use this job tha work form home

Business for Work from Home Interview Questions asked at other Companies

Q1. Jeff Bezos is an American entrepreneur who played a key role in the growth of e-commerce as the founder and chief executive officer of Amazon.com, an online retailer.
View answer (1)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Assignment 

Will be given 2 situations and ask to draft an email for each

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell about yourself They explain about process, work,company
  • Q2. Tell about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare email writing techniques

Senior Csr Executive Interview Questions asked at other Companies

Q1. How can we established system and processes for cSR program with full transparency
View answer (1)

I applied via Naukri.com and was interviewed in Oct 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in whatever your answers are.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Telligent (A Verint Company) interview questions for popular designations

 Senior Customer Support Executive

 (1)

 Customer Support Executive

 (1)

 Senior Consultant

 (1)

 Sales Executive

 (1)

 Business for Work from Home

 (1)

 Senior Csr Executive

 (1)

Interview Questionnaire 

3 Questions

  • Q1. Convince me to give you this job and what difference would you make?
  • Ans. 

    I have a proven track record of exceeding sales targets and building strong relationships with clients.

    • I have consistently achieved or exceeded sales targets in my previous roles.

    • I have a strong ability to build and maintain relationships with clients, resulting in repeat business and referrals.

    • I am highly motivated and driven to succeed, always going the extra mile to meet customer needs.

    • I have excellent communication...

  • Answered by AI
  • Q2. What makes you different from other who have applied for this job?
  • Q3. What are the key responsibilities of a sales executive?
  • Ans. 

    A sales executive is responsible for driving sales, building relationships with clients, and achieving sales targets.

    • Developing and implementing sales strategies to meet or exceed sales targets

    • Identifying and pursuing new business opportunities

    • Building and maintaining relationships with clients

    • Negotiating and closing sales deals

    • Providing excellent customer service and addressing client concerns

    • Monitoring market trends ...

  • Answered by AI

Sales Executive Interview Questions asked at other Companies

Q1. Do you know what is selling and how you can sell it?
View answer (51)

I applied via Referral and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1)draft mail on Few topics given by them,make sure no grammatical error

Interview Preparation Tips

Interview preparation tips for other job seekers - Project is good to work. But when it comes to your leaves and week off. You suffer a lot. Pathetic policy they maintain which is in favour of company in all the ways.so before even you choose this company as a option. Fix in mind that week off or leaves may not be always available

If someone wants to crack the interview be confident,assure that you gonna stay long with this company and speak well

Senior Consultant Interview Questions asked at other Companies

Q1. 1. What's the use of update sets and how do you move update set from one instance to another? Once you imported the update set, what will you do? To check the customisations, You need to do open the update set and do something. What is that... read more
View answer (3)

Interview questions from similar companies

I applied via Indeed and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. General apti question with some verbal ability ques. The ques were easy to solve.

Interview Preparation Tips

Interview preparation tips for other job seekers - I went to give interview, the people around there were nice and polite. I was told that I have cleared the apti round and they will get back to be.
I drop the mail to them, but they didnt reply.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Aptitude test and coding test

Round 3 - Technical 

(1 Question)

  • Q1. Python basics and about academic project
Round 4 - Technical 

(1 Question)

  • Q1. Python questions and hands on coding
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

MENTAL FAMILIY RELATION

Round 2 - One-on-one 

(1 Question)

  • Q1. Share ur experience

I applied via Campus Placement and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Coding Test 

Coding on python programming, any language is used in in coding.

Round 2 - Technical 

(2 Questions)

  • Q1. Good ask simple question and simple program
  • Q2. Python programming string reverse the string
  • Ans. 

    Python provides a simple way to reverse a string using slicing.

    • Use slicing to reverse the string: string[::-1]

    • Assign the reversed string to a new variable or print it directly

    • Alternatively, use the reversed() function to create a reversed iterator and join it back into a string

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Study oops concepts, algorithm , logical questions , -----

Skills evaluated in this interview

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Telligent (A Verint Company) Interview FAQs

How many rounds are there in Telligent (A Verint Company) interview?
Telligent (A Verint Company) interview process usually has 2-3 rounds. The most common rounds in the Telligent (A Verint Company) interview process are Assignment, One-on-one Round and Resume Shortlist.
How to prepare for Telligent (A Verint Company) interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Telligent (A Verint Company). The most common topics and skills that interviewers at Telligent (A Verint Company) expect are Customer Service, Email Support, Technical Support, non voice and international bpo.
What are the top questions asked in Telligent (A Verint Company) interview?

Some of the top questions asked at the Telligent (A Verint Company) interview -

  1. How to reply an irated custo...read more
  2. 1)draft mail on Few topics given by them,make sure no grammatical er...read more

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Telligent (A Verint Company) Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
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Telligent (A Verint Company) Reviews and Ratings

based on 78 reviews

3.0/5

Rating in categories

3.0

Skill development

2.9

Work-life balance

2.8

Salary

2.9

Job security

2.8

Company culture

2.6

Promotions

2.8

Work satisfaction

Explore 78 Reviews and Ratings
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