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Telligent (A Verint Company) Interview Questions and Answers

Updated 3 Jun 2024

Telligent (A Verint Company) Interview Experiences

Popular Designations

6 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Email writing 

(1 Question)

  • Q1. How to reply an irated customer
  • Ans. 

    Listen actively, empathize, apologize, offer solutions, follow up

    • Listen to the customer's concerns without interrupting

    • Empathize with the customer's emotions and show understanding

    • Apologize for any inconvenience caused, even if it wasn't your fault

    • Offer solutions to address the customer's issue or concern

    • Follow up with the customer to ensure their satisfaction and resolve any remaining issues

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell about your self

Senior Customer Support Executive Interview Questions asked at other Companies

Q1. Tell me a time when you have delivered exception experience to a customer?
View answer (1)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Tha job is very usefully so worth in work form home in very important tha job 💯 house wife
Student any persan work form home tha job is no pashiyalti tha job

Round 2 - Assignment 

Tha job assignments very good and important work tha persan is the work form home tha job

Interview Preparation Tips

Topics to prepare for Telligent (A Verint Company) Business for Work from Home interview:
  • Db2
  • Computer
Interview preparation tips for other job seekers - Esi to tha work in tha job in work the good job 💯in women in use this job tha work form home

Business for Work from Home Interview Questions asked at other Companies

Q1. Jeff Bezos is an American entrepreneur who played a key role in the growth of e-commerce as the founder and chief executive officer of Amazon.com, an online retailer.
View answer (1)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Assignment 

Will be given 2 situations and ask to draft an email for each

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell about yourself They explain about process, work,company
  • Q2. Tell about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare email writing techniques

Senior Csr Executive Interview Questions asked at other Companies

Q1. How can we established system and processes for cSR program with full transparency
View answer (1)

I applied via Naukri.com and was interviewed in Oct 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in whatever your answers are.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Telligent (A Verint Company) interview questions for popular designations

 Business for Work from Home

 (1)

 Customer Support Executive

 (1)

 Sales Executive

 (1)

 Senior Consultant

 (1)

 Senior Csr Executive

 (1)

 Senior Customer Support Executive

 (1)

Interview Questionnaire 

3 Questions

  • Q1. Convince me to give you this job and what difference would you make?
  • Ans. 

    I have a proven track record of exceeding sales targets and building strong relationships with clients.

    • I have consistently achieved or exceeded sales targets in my previous roles.

    • I have a strong ability to build and maintain relationships with clients, resulting in repeat business and referrals.

    • I am highly motivated and driven to succeed, always going the extra mile to meet customer needs.

    • I have excellent communication...

  • Answered by AI
  • Q2. What makes you different from other who have applied for this job?
  • Q3. What are the key responsibilities of a sales executive?
  • Ans. 

    A sales executive is responsible for driving sales, building relationships with clients, and achieving sales targets.

    • Developing and implementing sales strategies to meet or exceed sales targets

    • Identifying and pursuing new business opportunities

    • Building and maintaining relationships with clients

    • Negotiating and closing sales deals

    • Providing excellent customer service and addressing client concerns

    • Monitoring market trends ...

  • Answered by AI

Sales Executive Interview Questions asked at other Companies

Q1. Do you know what is selling and how you can sell it?
View answer (51)

I applied via Referral and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1)draft mail on Few topics given by them,make sure no grammatical error

Interview Preparation Tips

Interview preparation tips for other job seekers - Project is good to work. But when it comes to your leaves and week off. You suffer a lot. Pathetic policy they maintain which is in favour of company in all the ways.so before even you choose this company as a option. Fix in mind that week off or leaves may not be always available

If someone wants to crack the interview be confident,assure that you gonna stay long with this company and speak well

Senior Consultant Interview Questions asked at other Companies

Q1. 1. What's the use of update sets and how do you move update set from one instance to another? Once you imported the update set, what will you do? To check the customisations, You need to do open the update set and do something. What is that... read more
View answer (3)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. How we can promote website in google?
  • Ans. 

    Promote a website on Google by utilizing SEO strategies, Google Ads, creating quality content, and building backlinks.

    • Optimize website for SEO with relevant keywords and meta tags

    • Run Google Ads campaigns targeting relevant keywords and audiences

    • Create high-quality content that is valuable to users and encourages engagement

    • Build backlinks from reputable websites to improve website authority

  • Answered by AI
  • Q2. What is Search Engine Optimization?
  • Ans. 

    SEO is the practice of optimizing websites to improve their visibility and ranking on search engine results pages.

    • SEO involves keyword research to identify popular search terms

    • Optimizing website content and structure to improve search engine rankings

    • Building backlinks from reputable websites to increase credibility

    • Monitoring and analyzing website traffic and performance using tools like Google Analytics

  • Answered by AI
  • Q3. What is Social Media Optimization?
  • Ans. 

    SMO is the process of optimizing social media platforms to increase brand visibility and engagement.

    • Creating engaging content to attract followers

    • Using hashtags and keywords to improve discoverability

    • Interacting with followers through comments and messages

    • Analyzing data to track performance and make improvements

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. How we can Improve our ranking in Google?
  • Ans. 

    Improving Google ranking involves optimizing website content, building quality backlinks, and focusing on user experience.

    • Optimize website content with relevant keywords and meta tags

    • Build quality backlinks from reputable websites

    • Focus on improving user experience with fast loading times and mobile optimization

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(5 Questions)

  • Q1. IT technical support Engineer
  • Q2. Software company engineer
  • Q3. If you meant advice specifically for job seekers in the IT field, here are some tailored suggestions: 1. **Build a Strong Portfolio:** Showcase your work through a portfolio, including code samples, proje...
  • Q4. Different types of development
  • Ans. 

    Different types of development include front-end, back-end, full-stack, mobile, and software engineering.

    • Front-end development focuses on the user interface and user experience, using languages like HTML, CSS, and JavaScript.

    • Back-end development involves server-side programming and database management, using languages like Java, Python, and Ruby.

    • Full-stack development combines both front-end and back-end development sk...

  • Answered by AI
  • Q5. For job seekers specifically looking for roles in software development, here are some focused pieces of advice: 1. **Master Programming Languages:** Become proficient in widely-used languages like Python,...

Interview Preparation Tips

Interview preparation tips for other job seekers - Here are some key pieces of advice for job seekers:

1. **Tailor Your Resume:** Customize your resume for each job application to highlight relevant skills and experiences.
2. **Network:** Connect with professionals in your industry through LinkedIn, professional associations, and networking events.
3. **Prepare for Interviews:** Research the company and practice common interview questions to be well-prepared.
4. **Develop Skills:** Continuously update and improve your skills through online courses, certifications, and workshops.
5. **Leverage Job Boards:** Use job search engines, company websites, and recruitment agencies to find job opportunities.
6. **Follow Up:** After interviews, send thank-you emails to express your appreciation and reinforce your interest in the position.
7. **Stay Positive:** Job searching can be challenging, so maintain a positive attitude and stay persistent.
8. **Use Social Media:** Maintain a professional online presence and share industry-relevant content to demonstrate your expertise.
9. **Be Ready to Discuss Gaps:** If you have gaps in your employment, be prepared to explain them positively, focusing on what you learned or how you stayed productive.
10. **Practice Good Self-Care:** Job hunting can be stressful, so take breaks, exercise, and engage in activities that help you relax and stay focused.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I was interviewed in Dec 2024.

Round 1 - Technical 

(1 Question)

  • Q1. Technical question related to Java, Spring boot
Round 2 - Technical 

(1 Question)

  • Q1. It was somehow managerial plus technical round.
Round 3 - Behavioral 

(1 Question)

  • Q1. Project related question.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Selected Selected

I applied via Referral

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Our company has startup for developement so we can't provide more than 5000

Interview Preparation Tips

Topics to prepare for ASHAS Web PHP Developer interview:
  • They dont know any topic
Interview preparation tips for other job seekers - I you want future in development don't come here that's all I want to say

Telligent (A Verint Company) Interview FAQs

How many rounds are there in Telligent (A Verint Company) interview?
Telligent (A Verint Company) interview process usually has 2-3 rounds. The most common rounds in the Telligent (A Verint Company) interview process are One-on-one Round, Assignment and Resume Shortlist.
How to prepare for Telligent (A Verint Company) interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Telligent (A Verint Company). The most common topics and skills that interviewers at Telligent (A Verint Company) expect are Customer Service, Email Support, Technical Support, non voice and international bpo.
What are the top questions asked in Telligent (A Verint Company) interview?

Some of the top questions asked at the Telligent (A Verint Company) interview -

  1. How to reply an irated custo...read more
  2. 1)draft mail on Few topics given by them,make sure no grammatical er...read more

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Telligent (A Verint Company) Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

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Telligent (A Verint Company) Reviews and Ratings

based on 79 reviews

3.0/5

Rating in categories

3.0

Skill development

2.9

Work-life balance

2.8

Salary

2.9

Job security

2.8

Company culture

2.6

Promotions

2.8

Work satisfaction

Explore 79 Reviews and Ratings
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