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Telligent (A Verint Company)

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Telligent (A Verint Company) Senior Customer Support Executive Interview Questions and Answers

Updated 30 May 2024

Telligent (A Verint Company) Senior Customer Support Executive Interview Experiences

1 interview found

Senior Customer Support Executive Interview Questions & Answers

Anonymous

posted on 30 May 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Email writing

(1 Question)

Q1. How to reply an irated customer

Ans.

Listen actively, empathize, apologize, offer solutions, follow up

Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and show understanding
Apologize for any inconvenience caused, even if it wasn't your fault
Offer solutions to address the customer's issue or concern
Follow up with the customer to ensure their satisfaction and resolve any remaining issues

Answered by AI

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Tell about your self

Add your answer

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Salary Discussions, Hike & Promotions

an architect

Help me choose New Regime or Old Regime for my salary revision

Hi I am working as a full stack Architect (14 yeo) and Following is my CTC. Please help me calculate in hand salary and choose New or OLD r... read more

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posted on 22 May 2024

Interview experience

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Difficulty level

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Round 1 - Aptitude Test

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Round 2 - One-on-one

(1 Question)

Q1. Share ur experience

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Anonymous

posted on 20 Feb 2022

I applied via Company Website and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - HR

(3 Questions)

Q1. What are your salary expectations?

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Q2. Tell me about yourself.

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Q3. Why should we hire you?

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posted on 11 Oct 2020

I applied via Indeed and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. General apti question with some verbal ability ques. The ques were easy to solve.

Add your answer

Interview Preparation Tips

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Anonymous

posted on 4 Mar 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

No response

I applied via LinkedIn and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

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Round 2 - HR

(3 Questions)

Q1. About your self,in company your role

Add your answer

Q2. What's your greatest strength

Add your answer

Q3. About your short term and long term goal

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Interview experience

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Difficulty level

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Process Duration

2-4 weeks

Result

No response

I was interviewed in Aug 2023.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

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Round 2 - Aptitude Test

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Anonymous

posted on 14 Oct 2022

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Round 2 - Technical

(2 Questions)

Q1. Good ask simple question and simple program

Add your answer

Q2. Python programming string reverse the string

Ans.

Python provides a simple way to reverse a string using slicing.

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Assign the reversed string to a new variable or print it directly
Alternatively, use the reversed() function to create a reversed iterator and join it back into a string

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Anonymous

posted on 30 Nov 2024

Interview experience

Good

Difficulty level

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Process Duration

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Result

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I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

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Telligent (A Verint Company) Interview FAQs

How many rounds are there in Telligent (A Verint Company) Senior Customer Support Executive interview?

Telligent (A Verint Company) interview process usually has 2 rounds. The most common rounds in the Telligent (A Verint Company) interview process are One-on-one Round.

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Telligent (A Verint Company) Senior Customer Support Executive Salary

based on 9 salaries

₹3.2 L/yr - ₹4.2 L/yr

At par with the average Senior Customer Support Executive Salary in India

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