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Tek Experts Technical Support Engineer Interview Questions and Answers
Tek Experts Technical Support Engineer Interview Experiences
2 interviews found
Selected
I applied via Company Website and was interviewed before Dec 2023. There were 3 interview rounds.
Test for fundamental networking concepts, including TCP/IP, DNS, support roles, and basic Azure knowledge.
(1 Question)
- Q1. How does DNS work? Why should you join the team?
- Ans.
DNS translates domain names to IP addresses, allowing users to access websites using human-readable names.
DNS stands for Domain Name System
It works by translating domain names (e.g. www.google.com) to IP addresses (e.g. 172.217.3.206)
DNS servers store records like A, CNAME, MX, etc. to map domain names to IP addresses
Join the team to troubleshoot DNS issues, optimize DNS configurations, and ensure smooth internet conne
(1 Question)
- Q1. Introduce yourself Why do you want to work for us
- Ans.
I am a dedicated Technical Support Engineer with a passion for problem-solving and a strong desire to contribute to a dynamic team.
I have a strong background in IT and troubleshooting technical issues
I enjoy helping customers resolve their technical problems efficiently
I am excited about the opportunity to work for a company known for its innovative technology solutions
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed before Mar 2023. There was 1 interview round.
(1 Question)
- Q1. Office 365 products
Interview Preparation Tips
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Oct 2022. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Previous company experiences and about roles and responsibilities.
- Q2. Salary discussion and some basic formalities for onboarding
- Q3. What kind of basic problems are there in a laptop or a desktop? What are the parts available in a desktop? About os related issues or some networking related query.
- Ans.
Basic problems in laptops/desktops, desktop parts, OS and networking issues.
Basic problems: slow performance, overheating, hardware failure, software issues
Desktop parts: motherboard, CPU, RAM, hard drive, power supply, graphics card
OS issues: installation, updates, compatibility, driver issues
Networking issues: connectivity, speed, security
Interview Preparation Tips
- Device Drivers
- Operating Systems
- Computer Hardware
- Network Engineering
Skills evaluated in this interview
Desktop Support Engineer Interview Questions & Answers
Contizant Technologies
Anonymous
posted on 17 Nov 2023
I applied via Approached by Company and was interviewed in Oct 2023. There were 4 interview rounds.
Choose the best answer
Basic of codings, coding related question
(2 Questions)
- Q1. Self introduction
- Q2. Technical question
Technical Support Executive Interview Questions & Answers
Primus Global Technologies
Anonymous
posted on 3 Dec 2022
(2 Questions)
- Q1. What about yourself?
- Q2. What is yours high qualification?
Interview Preparation Tips
Customer Support Associate Interview Questions & Answers
Amazon Sellers Services
Anonymous
posted on 31 Mar 2022
I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 3 interview rounds.
Topic on social media boon or bane
Versant test
(5 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Tell me about yourself.
Interview Preparation Tips
- Teaching English
I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.
In 1st round, they checked typing speed, customer handling skills, psychology test
(2 Questions)
- Q1. Just basic questions related to Hardware components
- Q2. What are the hardware components
- Ans.
Hardware components are physical parts of a computer system that can be seen and touched.
Central Processing Unit (CPU)
Random Access Memory (RAM)
Hard Disk Drive (HDD)
Solid State Drive (SSD)
Motherboard
Power Supply Unit (PSU)
Graphics Processing Unit (GPU)
Sound Card
Network Interface Card (NIC)
Optical Drive
(3 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Tell me about yourself.
Interview Preparation Tips
Skills evaluated in this interview
Customer Support Executive Interview Questions & Answers
Amazon Sellers Services
Anonymous
posted on 26 Jun 2022
I applied via Company Website and was interviewed before Jun 2021. There were 15 interview rounds.
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides product information and troubleshooting assistance
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve communication through various channels like phone, email, chat, or social media
What is customer sapoot executive
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
They handle customer queries and complaints through various channels such as phone, email, or chat.
They ensure customer satisfaction by resolving issues and providing solutions.
They may also provide product or service information, process orders, and handle returns or refunds.
They need to have...
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides product information and troubleshooting assistance
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve handling customer calls, emails, or chats
Requires excellent communication and problem-solving skills
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides product information and technical support
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve sales and upselling
Examples: call center representative, technical support specialist, customer service agent
What is customer sapoot 6
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides information about products or services
Assists customers in placing orders or making payments
Maintains customer records and follows up on their issues
Ensures customer satisfaction and retention
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.
General Assignment for grammar check
(5 Questions)
- Q1. Introduction about your self
- Ans. Should be polite and Confident while giving your answers
- Q2. BGC verification about your education and experience
- Ans. Once BGC is done, should be knowledgeable of laptop and pc hardware is suggestible
- Q3. Difference between RAM & ROM
- Ans.
RAM is volatile memory used for temporary storage while ROM is non-volatile memory used for permanent storage.
RAM stands for Random Access Memory and is used for temporary storage of data and programs while the computer is running.
ROM stands for Read-Only Memory and is used for permanent storage of data and programs that cannot be changed.
RAM is volatile memory, meaning it loses its contents when the power is turned of...
- Q4. What are the typed of software that we use on our systems
- Ans.
We use various types of software on our systems.
Operating systems (e.g. Windows, macOS, Linux)
Productivity software (e.g. Microsoft Office, Google Suite)
Security software (e.g. antivirus, firewalls)
Development software (e.g. IDEs, compilers)
Communication software (e.g. email clients, messaging apps)
Media software (e.g. media players, photo editors)
Browser software (e.g. Chrome, Firefox, Safari)
- Q5. What was your expectations about salary
- Ans. I am open to discussion regarding my salary expectations. However, given my salary in my previous position as well as my industry knowledge and experience.
Interview Preparation Tips
- Laptop Support
- Computer Hardware
- Electronics
Skills evaluated in this interview
Customer Support Executive Interview Questions & Answers
Amazon Sellers Services
Anonymous
posted on 26 Jun 2022
I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides product information and technical support
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve sales and upselling
Examples: call center representative, help desk technician, customer service agent
Interview Preparation Tips
- Customer sapoot executive
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Tek Experts Technical Support Engineer Reviews and Ratings
based on 7 reviews
Rating in categories
|
Technical Support Engineer
17
salaries
|  ₹4 L/yr - ₹14.9 L/yr |
|
Technical Lead
3
salaries
| ₹90 L/yr - ₹101 L/yr |
|
Customer Service Manager
3
salaries
| ₹3 L/yr - ₹3.6 L/yr |
|
Technical Support
3
salaries
| ₹2 L/yr - ₹11 L/yr |
|
Technical Support Engineer 2
3
salaries
| ₹1 L/yr - ₹10 L/yr |
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