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Teamlease Digital Customer Service Associate Interview Questions and Answers

Updated 11 May 2022

Teamlease Digital Customer Service Associate Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. How to serve batter services to customers
  • Ans. 

    To serve better services to customers, one must prioritize their needs and provide prompt and effective solutions.

    • Listen actively to their concerns and empathize with their situation

    • Offer personalized solutions and go the extra mile to exceed their expectations

    • Provide clear and concise communication throughout the interaction

    • Follow up with the customer to ensure their satisfaction and address any further concerns

    • Contin...

  • Answered by AI
  • Q2. Best few qualities good customer representation
  • Q3. Best way to ready self introduction
  • Q4. Daily routines & strength, weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Always show good & positive attitude, hard work with smart mind & work dedication

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. About previous experience.And role of current job
  • Q2. Telephonic HR interview about salary

Interview Preparation Tips

Round: Resume Shortlist
Experience: Relevant Experience

I applied via Campus Placement and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Talk about yourself
  • Q2. Where do you see yourself in 5 years
  • Q3. What is you motto of joining our company
  • Q4. Would you be comfortable doing all shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be punctual and on time for the interview. Please address your seniors. Please always be polite and formal. Set yourself high standards. Please maintain them. Never stop learning and adopting. Learn new things.

I applied via Referral and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction confirmation about the interview schedule.
Round 3 - One-on-one 

(2 Questions)

  • Q1. Go through your resume
  • Q2. Testing core knowledge on applied domine.
Round 4 - HR 

(1 Question)

  • Q1. About the salary negotiation.

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared on basis information Domin on which role you are applied.

I applied via Referral and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is Non-PO?
  • Ans. 

    Non-PO refers to purchases made without a purchase order.

    • Non-PO purchases are made without a formal purchase order.

    • These purchases are typically made for urgent or small items.

    • Non-PO purchases may require additional approval or documentation.

    • Examples of Non-PO purchases include office supplies, travel expenses, and minor repairs.

  • Answered by AI
  • Q2. What does FB03 stand for in SAP?
  • Ans. 

    FB03 is a transaction code in SAP used to display financial accounting documents.

    • FB03 is used to view accounting documents such as invoices, credit memos, and payment receipts.

    • It allows users to search for documents based on various criteria such as document number, posting date, and company code.

    • FB03 also provides options to display document details, line items, and accounting entries.

    • It is commonly used by finance an...

  • Answered by AI
  • Q3. What are the types of Fixed Assets?
  • Ans. 

    Fixed assets can be categorized into tangible and intangible assets.

    • Tangible assets include property, plant, and equipment (PPE), such as buildings, machinery, and vehicles.

    • Intangible assets include patents, copyrights, trademarks, and goodwill.

    • Fixed assets are long-term assets that are not intended for sale and are used in the production of goods or services.

    • Fixed assets are recorded on the balance sheet and are subje...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Read the basics of accounting before going for an interview also refer to other ERPs for which the position is?

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I appeared for Order to cash interview. Question asked - 1. SAP tcodes used in order to cash? 2.What is order to cash /Cash application/ Receivables ? 3. Why are leaving your current organization ? 4. How...

Interview Preparation Tips

Interview preparation tips for other job seekers - They test about process knowledge and confidence level.

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Case study type questions based on final account adjustment entries

Interview Preparation Tips

Interview preparation tips for other job seekers - There was two operation round for that and they basically check ur accounting skill very effectively and as well as you confidence.

I applied via Naukri.com and was interviewed in Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is data analytics?
  • Ans. 

    Data analytics is the process of examining and interpreting data to draw conclusions and make informed decisions.

    • It involves collecting, cleaning, and organizing data

    • Applying statistical and mathematical models to analyze data

    • Visualizing and presenting data in a meaningful way

    • Examples include predicting customer behavior, optimizing business operations, and identifying trends in healthcare data

  • Answered by AI
  • Q2. What is regression analysis
  • Ans. 

    Regression analysis is a statistical method used to determine the relationship between a dependent variable and one or more independent variables.

    • It helps in predicting the value of the dependent variable based on the values of the independent variables.

    • It is used in various fields such as finance, economics, social sciences, and engineering.

    • Linear regression is the most common type of regression analysis.

    • Examples incl...

  • Answered by AI
  • Q3. What is difference Data analysis and data analytics?
  • Ans. 

    Data analysis is the process of inspecting, cleaning, transforming, and modeling data while data analytics involves using statistical and computational methods to extract insights from data.

    • Data analysis is focused on preparing and organizing data for analysis

    • Data analytics involves using tools and techniques to extract insights from data

    • Data analysis is a subset of data analytics

    • Data analytics involves more complex an...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - there should be three rounds in the interviews
first would be aptitude test
second would be with junior manager
third would be with senior manager

Skills evaluated in this interview

Interview Questionnaire 

3 Questions

  • Q1. About my profile domain
  • Q2. About my Last experience
  • Q3. Activities handled
  • Ans. 

    Handled various activities related to project management, client communication, and team coordination.

    • Managed project timelines and deliverables

    • Coordinated with cross-functional teams for project execution

    • Communicated with clients to understand their requirements and provide updates

    • Conducted team meetings to ensure project progress and resolve issues

    • Prepared project reports and presentations for senior management

  • Answered by AI

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Asked personal introduction.
  • Q2. Asked work experience
Round 3 - Aptitude Test 

In Aptitude they gave me one letter writing

Round 4 - Typing Test 

(1 Question)

  • Q1. Gave me one paragraph to type to check typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare with personal introduction & communication in English is very important.
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Teamlease Digital Interview FAQs

How many rounds are there in Teamlease Digital Customer Service Associate interview?
Teamlease Digital interview process usually has 1 rounds. The most common rounds in the Teamlease Digital interview process are HR.
What are the top questions asked in Teamlease Digital Customer Service Associate interview?

Some of the top questions asked at the Teamlease Digital Customer Service Associate interview -

  1. How to serve batter services to custom...read more
  2. Best few qualities good customer representat...read more

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