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TCS Service Management Lead Interview Questions and Answers

Updated 16 Jun 2024

1 interview found

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Service Management Lead Interview Questions

user image Anonymous

posted on 16 Jun 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Dec 2023.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Previous experience
  • Q2. ITIL process life cycle

Interview Preparation Tips

Topics to prepare for TCS Service Management Lead interview:
  • ITIL process

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Campus Placement and was interviewed in Oct 2024.

4 Interview Rounds

1

Group Discussion Round

Will AI replace humans or not?, one min was given to think, gd started with self introduction

2

Aptitude Test Round

Five section 18 mins each, however one who finishes early gets the opportunity.

3

Technical Round (3 Questions)

  • Q1. How do you manage conflict in team
  • Q2. How will you launch a new product globally
  • Q3. How will you help your client to understand about new technologies
4

HR Round (2 Questions)

  • Q1. Any question from us?
  • Q2. What is cost effectiveness and cost advocacy?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thorough with the jd and prepare well on your cv's
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Oct 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Job profile and opportunity discussion
2

One-on-one Round (3 Questions)

  • Q1. Experience discussion with interviwers
  • Q2. Finance technical questions discussed
  • Q3. Expected remuneration
3

One-on-one Round (1 Question)

  • Q1. Accounting technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics must be strong enough, attitude towards readiness to sustain long term career with Genpact is required
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. They mentioned that we will be working from Google office with facilities like food and transport. Which was true but they did not mention that it was not perma...read more
  • Q2. Don’t remember much

Interview Preparation Tips

Interview preparation tips for other job seekers - I was hired for a different role. Which I was working for eventually. But after about 6 months things changed. I was asked to work on anything and everything which I’m not eligible for or have no experience in.
Then after talking to many other teams in the organisation they told me that cognizant work culture is that way where the project dissolves and then they move you to another process or make you do something else that you have not signed up for. So this is the work culture here. I personally coming from an agency background would suggest that working for a service based company was a bad idea.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. What's the industry overview?
  • Q2. How will you plan launch of a new brand?
2

One-on-one Round (2 Questions)

  • Q1. What are your strengths?
  • Q2. Where do you see yourself in 5 years?
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Aptitude Test Round

Simple Math, reasoning, English are in test.

2

HR Round (1 Question)

  • Q1. Basic introduction round
3

One-on-one Round (4 Questions)

  • Q1. Operation related questions
  • Q2. How to calculate shrinkage.
  • Q3. How to calculatea attrition.
  • Q4. How to handle the team

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be positive.
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 6-8 weeks
Result
Selected  Selected

I applied via Job Portal

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Salary expection
  • Q2. Near by Location
  • Q3. Team leader position

Interview Preparation Tips

Topics to prepare for IBM Team Lead Operations interview:
  • Sales experience
Interview preparation tips for other job seekers - Thanks giving me the best approach
Interview experience
3
 Average
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Apr 2024.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Where do you see your self after 4 years
2

Technical Round (1 Question)

  • Q1. Why should we hire you

Team Lead Operations Interview Questions

Wipro user image sita rathnam

posted on 21 Jun 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Tell me about your self
2

One-on-one Round (1 Question)

  • Q1. Project handling
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 -
Result
 Not Selected

I applied via Campus Placement and was interviewed in Jun 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Basic finance questions
3

Aptitude Test Round

Tough Accounting questions

4

Technical Round (2 Questions)

  • Q1. Finance and accounting related
  • Q2. Capital budgetingtechniques

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thorough with your resume, basic finance and accounting questions, JD and the company.

TCS Interview FAQs

How many rounds are there in TCS Service Management Lead interview?
TCS interview process usually has 1 rounds. The most common rounds in the TCS interview process are HR.
How to prepare for TCS Service Management Lead interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TCS. The most common topics and skills that interviewers at TCS expect are Service management, Incident management and Problem Management.

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TCS Service Management Lead Salary
based on 68 salaries
₹5 L/yr - ₹20.2 L/yr
16% less than the average Service Management Lead Salary in India
View more details

TCS Service Management Lead Reviews and Ratings

based on 6 reviews

3.7/5

Rating in categories

3.8

Skill development

3.8

Work-Life balance

2.6

Salary & Benefits

4.9

Job Security

3.8

Company culture

2.8

Promotions/Appraisal

3.9

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