TCS Assistant Manager CRM Interview Questions and Answers

Q1. What is your style of Management?
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Q2. Distinguish between Leadership and Management?
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Q1. Application knowledge
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Q1. What do you know about depreciation
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Depreciation is the allocation of the cost of a tangible asset over its useful life.
• Depreciation is a non-cash expense that reflects the decrease in value of an asset over time.

• It is used to spread the cost of an asset over its useful life for accounting and tax purposes.

• Common methods of calculating depreciation include straight-line, double declining balance, and units of production.

• Examples of depreciable assets inc...read more
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Q2. What do you know about Capgemini
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Capgemini is a global consulting and technology services company.
• Capgemini is a multinational corporation headquartered in Paris, France.

• It provides consulting, technology, professional, and outsourcing services.

• Capgemini operates in over 40 countries and has around 270,000 employees worldwide.

• The company offers services in various industries including automotive, banking, and healthcare.

• Capgemini is known for its expe...read more
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Q1. How many SLA are there in your current process
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There are 5 SLAs in my current process.
• There are 5 SLAs in total

• Each SLA has specific metrics and targets to be met

• Examples of SLAs include response time, resolution time, and quality standards
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Q2. 1.journal, 2 reports, 3.reconciliation & 4.client service desk
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Q1. Procurement concept
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Q2. P2P process mean what
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Q3. Should cost mean what
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Q1. What's the Fe 550
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Fe 550 is a type of high-strength steel used in construction for reinforcement purposes.
• Fe 550 is a grade of steel with a minimum yield strength of 550 megapascals.

• It is commonly used in construction for reinforcing concrete structures.

• Fe 550 steel bars are often used in high-rise buildings, bridges, and other infrastructure projects.
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Q2. Iron & yield strength of a MPa magapaca
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The iron and yield strength of a MPa magapaca are important factors in determining its mechanical properties.
• Iron content affects the strength and ductility of the material.

• Yield strength is the amount of stress a material can withstand before permanent deformation.

• MPa (megapascal) is a unit of pressure or stress, commonly used in engineering.

• Magapaca is likely a fictional or specialized material, so specific data may
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Q1. What's the CTC per annum
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The CTC per annum is $60,000.
• CTC stands for Cost to Company and includes salary, bonuses, benefits, etc.

• It is important to consider the entire compensation package when discussing CTC.

• For example, the CTC may include base salary, performance bonuses, health insurance, and retirement benefits.
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Q2. Per year 11 lacks and site expenses are available as on company letter offered letter
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Q1. Walk me through your resume
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I have a diverse background in retail management, customer service, and team leadership.
• Started my career in retail as a sales associate and quickly moved up to a supervisor role

• Managed a team of 10 employees at XYZ store, exceeding sales targets by 15%

• Implemented new customer service strategies that resulted in a 20% increase in customer satisfaction

• Completed a management training program at ABC Company, focusing on l
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Q2. Gave the history of my work
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An appetite test is a type of assessment used to measure an individual's innate abilities, talents ,or skills in a specific area . It's designed to evaluate a person's potential to perform a perticular task,job,or function
Aptitude tests typically assess:
Cognitive abilities ( e.g. problem - solving, resoning memory )
Technical skills ( e.g. programming ,data analysis)
Creative abilities ( e.g. writting design)
Interpersonal skills ( e .g. teamwork, communication )
Numerical abilities ( e .g . Math, statistic)

Q1. Related to a specific skills of field of expertise , especially one that requires, specialized training or knowledge
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Q2. Knowing or concealed with applied and industrial sciences, such as engineering, technology and computer science.
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Q3. Using of characterized by the use of technical methold , tools,or equipment
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Q4. Skills or knowledge related to a specific field or industry such as IT , engineering,or healthcare.
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Q5. Relating to the practical application Of scientific,or technological principals
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Q6. Expertise in a particular area, like programming, data analysis , or digital marketing .
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Q7. Use of specialized equipment, tools, or software
Ans. 
I have experience using specialized equipment, tools, and software to improve operational efficiency and productivity.
• Proficient in using POS systems for sales transactions

• Skilled in operating inventory management software to track stock levels

• Familiar with using power tools for maintenance and repairs

• Experience with specialized medical equipment such as MRI machines or ultrasound devices
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Q8. Technical skills: proficiency in a specific area, like coding , or graphic design.
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Q9. Technical knowledge - understanding of technical concept , theories, or principles .
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Writting code in a specific programing language.( e..g. python, java , javascript)

Q1. About accounts golden rules
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Q2. About previous company invoice processing
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Q1. My qualification
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Q2. Study knowledge
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Moderate GK
Java
C
C++
PowerPoint
DTp
Ma office
Ma paint
Sports