TATWA Technologies Customer Care Executive Interview Questions and Answers

General questions , maths ,GI, basic networking

Q1. Take me through your resume
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Q2. Situation that has been in your work where you had to reduce expenses in a kpi and how u overcome it
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Q1. How will you forecast expenses for the company
Ans. 
I will forecast expenses by analyzing historical data, market trends, and budget projections.
• Analyze historical data to identify patterns and trends in expenses

• Consider market trends and economic indicators that may impact expenses

• Collaborate with department heads to gather budget projections and forecasts

• Use financial modeling techniques to predict future expenses based on various scenarios

• Regularly review and adjust
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Q2. Take me thru major financial statements and their interconnecting areas
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Major financial statements include income statement, balance sheet, and cash flow statement, which are interconnected through net income and retained earnings.
• Income statement shows revenues and expenses, resulting in net income.

• Balance sheet displays assets, liabilities, and equity, with net income affecting retained earnings.

• Cash flow statement details cash inflows and outflows, reconciling with changes in cash on th...read more
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Q1. Why do you want to switch?
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Q2. What made u choose to apply for the company
Ans. 
I applied to the company because of its strong reputation in the industry and its commitment to innovation and employee development.
• Reputation of the company in the industry

• Commitment to innovation

• Opportunities for employee development
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Q1. What is Nested List with example
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A nested list is a list that contains other lists as its elements.
• Nested lists can be created using square brackets and separating the elements with commas.

• Elements of a nested list can be accessed using indexing and slicing.

• Example: my_list = [[1, 2, 3], [4, 5, 6], [7, 8, 9]]

• Accessing element 5: my_list[1][1]
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Q2. What is queue , explain with example
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A queue is a data structure that follows the First In First Out (FIFO) principle.
• Elements are added to the back of the queue and removed from the front.

• Example: A line of people waiting for a movie ticket.

• Operations: Enqueue (add element to back), Dequeue (remove element from front), Peek (view front element)
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