Sysnet Global Technologies Desktop Support Engineer Interview Questions, Process, and Tips

Blue screen error is a system crash in Windows OS caused by a fatal system error. It requires troubleshooting to rectify.

• Blue screen error, also known as the 'Blue Screen of Death' (BSOD), is a stop error that occurs in Windows operating systems.

• It is caused by a fatal system error that forces the computer to crash and display a blue screen with error codes.

• Common causes include hardware or driver issues, incompatible ...read more

Outlook is a popular email client and personal information manager developed by Microsoft.

• Outlook is used for managing emails, calendars, contacts, tasks, and notes.

• To configure Outlook, you need to have the email account details such as email address, username, password, and server settings.

• Open Outlook and go to the File tab, then click on Add Account.

• Enter your email address and click on Connect.

• Follow the on-screen...read more

To find no display issue, check cables, monitor, graphics card, and drivers. Rectify by replacing faulty hardware or updating drivers.

• Check if cables are properly connected

• Check if monitor is turned on and functioning

• Check graphics card and drivers

• Try connecting to a different monitor

• Replace faulty hardware or update drivers

To rectify a network issue, identify the root cause by checking hardware, software, and network configurations.

• Check physical connections and cables

• Verify network settings and configurations

• Use network diagnostic tools to identify issues

• Check for software updates and patches

• Investigate potential security breaches or malware infections

To install an operating system, you need to boot from installation media, follow prompts, select installation options, and wait for the process to complete.

• Create a bootable installation media (USB, DVD)

• Restart the computer and boot from the installation media

• Follow the on-screen prompts to select language, time zone, and keyboard layout

• Choose the installation type (upgrade or clean install)

• Select the destination drive...read more

Yes, I know outlook configuration.

• I am familiar with setting up and configuring Outlook email accounts.

• I can troubleshoot common issues related to Outlook configuration.

• I have experience in configuring email servers, SMTP, POP, and IMAP settings.

• I am proficient in configuring Outlook profiles, adding email accounts, and setting up email signatures.

• I can assist users in configuring Outlook for mobile devices and syncing

PST and OST are file formats used by Microsoft Outlook to store email, contacts, and other data.

• PST stands for Personal Storage Table and is used for storing data locally on a user's computer.

• OST stands for Offline Storage Table and is used for storing data when Outlook is configured to work in offline mode.

• Both file formats can be accessed and synchronized with the Exchange server.

• PST files can be imported/exported to...read more