Swiggy Senior Executive Operations Interview Questions and Answers

Q1. How to manage inventory and what are the key areas to work in ?
Ans. 
Effective inventory management involves forecasting demand, optimizing stock levels, and monitoring performance.
• Forecast demand accurately to avoid stockouts or overstocking

• Optimize stock levels by setting reorder points and safety stock levels

• Monitor inventory performance through metrics such as inventory turnover and carrying costs

• Implement inventory management software to automate processes and improve accuracy

• Regul...read more
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Q2. What are the main KPIs?
Ans. 
KPIs are key performance indicators that measure the success of an organization in achieving its goals.
• Revenue growth

• Cost reduction

• Customer satisfaction

• Employee engagement

• Quality of products/services

• Market share

• Return on investment (ROI)

• Operational efficiency
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Q1. How to manage shrink? And control damage in aisles?
Ans. 
To manage shrink and control damage in aisles, implement strict inventory management, train employees, and use technology.
• Implement strict inventory management to track products and identify any discrepancies

• Train employees on proper handling and storage of products to prevent damage

• Use technology such as CCTV cameras and RFID tags to monitor and prevent theft and damage

• Regularly conduct audits to identify any issues a...read more
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Q1. What is SCM? What is lean Supply chain? What is GRN, crossdock? Diff between Cross dock and outbound.
Ans. 
SCM stands for Supply Chain Management, lean Supply chain focuses on minimizing waste, GRN is Goods Receipt Note, crossdock is a logistics strategy, and the main difference between cross dock and outbound is the direction of movement.
• SCM involves the management of the flow of goods and services from the point of origin to the point of consumption.

• Lean Supply chain aims to minimize waste and increase efficiency by elimi...read more
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Q1. Tell about yourself Strength and Weakness Salary expectation.
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I hope instore timing and complaints and putway process is also done

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Q2. What is the exactive
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Q3. I am applying to store managers post
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Q4. Where apply the store managers post
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Q1. About your self
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Q2. Job Experience
Ans. 
I have over 10 years of experience in operations management, leading teams to achieve strategic goals and improve efficiency.
• Led cross-functional teams to streamline processes and reduce costs

• Implemented new technologies to enhance productivity and performance

• Developed and executed strategic plans to meet organizational objectives

• Managed budgets and resources effectively to drive operational success
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