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Swiggy Non Voice Customer Service Executive Interview Questions and Answers
Swiggy Non Voice Customer Service Executive Interview Experiences
1 interview found
I applied via AmbitionBox and was interviewed in Dec 2024. There was 1 interview round.
(6 Questions)
- Q1. Self introduction
- Q2. Family background
- Q3. Qualification, experience, education
- Q4. Personal details
- Q5. Skills, summary
- Q6. Reading newspepares
Interview Preparation Tips
- Story reading
- About bangalore
- Spoken English
- Global varning
Interview questions from similar companies
Non Voice Customer Service Executive Interview Questions & Answers
Amazon
kartik sangwan
posted on 28 Jun 2024
I applied via Naukri.com and was interviewed in May 2024. There were 3 interview rounds.
Assessment was done in online medium
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and detail-oriented individual with a strong background in customer service.
I have X years of experience in customer service roles
I am proficient in handling customer inquiries and resolving issues
I have strong communication and problem-solving skills
I am a team player and can work well under pressure
I am always looking to improve and learn new skills
- Q2. Tell me your daily routine
- Ans.
My daily routine involves starting the day with exercise, followed by work, meals, and relaxation in the evening.
Wake up early and exercise for 30 minutes
Have breakfast and start work by checking emails and tasks
Take short breaks throughout the day for snacks and stretching
Have lunch and continue work until evening
Relax in the evening with a hobby or watching TV
Have dinner and prepare for the next day before bedtime
(2 Questions)
- Q1. Didn't get through this
- Q2. Didn't get through this part
Non Voice Customer Service Executive Interview Questions & Answers
Amazon
Anonymous
posted on 11 Mar 2022
I applied via Approached by Company
(2 Questions)
- Q1. What is the role of Hr??
- Q2. The role of Hr to provide the job
Interview Preparation Tips
I applied via Company Website and was interviewed in Aug 2022. There were 8 interview rounds.
Based on subject knowledge
Based on topic we had to discuss
(4 Questions)
- Q1. General knowledge questions about subject
- Q2. What is mean by Amazon
- Q3. Why should Amazon hiring you
- Q4. Tell about any one topic about our company
(1 Question)
- Q1. About our introduction
(1 Question)
- Q1. About our course and general knowledge
(1 Question)
- Q1. In time the link we had to answer
(1 Question)
- Q1. Question & answer about that topic
Interview Preparation Tips
- Topic about our present companiedeveploment
I was interviewed before Dec 2020.
(2 Questions)
Round duration - 60 Minutes
Round difficulty - Medium
This round was purely based on Data Structures and Algorithms . One has to be fairly comfortable in solving Algorithmic problems to pass this round . Both the questions asked were quite common and luckily I had already prepared them from CodeStudio and LeetCode.
- Q1.
Binary Tree Traversals Problem Statement
Given a Binary Tree with 'N' nodes, where each node holds an integer value, your task is to compute the In-Order, Pre-Order, and Post-Order traversals of the binar...
- Ans.
Compute the In-Order, Pre-Order, and Post-Order traversals of a Binary Tree given in level-order format.
Implement functions to perform In-Order, Pre-Order, and Post-Order traversals of a Binary Tree.
Use level-order input to construct the Binary Tree.
Traverse the Binary Tree recursively to generate the required traversals.
Ensure proper handling of null nodes represented by -1 in the input.
Return the three traversals as
- Q2.
Reverse Linked List Problem Statement
Given a Singly Linked List of integers, your task is to reverse the Linked List by altering the links between the nodes.
Input:
The first line of input is an intege... - Ans.
Reverse a singly linked list by altering the links between nodes.
Iterate through the linked list and reverse the links between nodes
Use three pointers to keep track of the current, previous, and next nodes
Update the links between nodes to reverse the list
Return the head of the reversed linked list
(1 Question)
Round duration - 45 Minutes
Round difficulty - Medium
This round basically tested some concepts from Data Structures and File Manipulation .
- Q1.
Intersection of Two Arrays Problem Statement
Given two arrays
AandBwith sizesNandMrespectively, both sorted in non-decreasing order, determine their intersection.The intersection of two arrays in...
- Ans.
The problem involves finding the intersection of two sorted arrays efficiently.
Use two pointers to iterate through both arrays simultaneously.
Compare elements at the pointers and move the pointers accordingly.
Handle cases where elements are equal and update the intersection array.
Return the intersection array as the result.
Interview Preparation Tips
Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.
Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.
Skills evaluated in this interview
I applied via Walk-in and was interviewed before Feb 2019. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Tell me about your self
- Q2. About your experience
- Q3. Random question
Interview Preparation Tips
I applied via Campus Placement
Interview Preparation Tips
Experience: They selected 10 students from our college from CS and IT .They are looking for guys with extra projects done during college .App development will be a bonus ,contribution to open source and competitive programming will help for shortlisting.
Some of my friends had research papers published and they too got selected.
Round: Test
Experience: Have to write code snippet for 4 questions in 45 minutes
1.Difference between hour hand and minute hand
2.longest palindromic sub string.
3.Product Array puzzle
4.Some question related to matrix
Tips: All question were from geeksforgeeks
So practice it well ..u will make through it
Round: Test
Experience: Long Discussion on projects
They will scan each and every line of your Resume ,so dont write bullshits..
I wrote about interest in AI and got screwed..Discussion on college projects and final year project.
Then asked me to design a snake and ladder game OOPS concepts
Told me to find sum of all elements of sub matrix..(hint pre-processing the matrix)
Asked me about sessions and cookies
Gave a query to write on database indexing (dont remember exactly)
Asked me the code of the difference between hour hand and minute hand and extended it wid the second hand
Asked me as how to implement a dictionary
asked about TRIES ,CODE SNIPPET ON THE SHARED DOCS
One of my friend was asked to implement (set) of STL
Tips: The interviewer was cool guy..helped me a lot always made me comfortable.Interact with them as much as possible
Round: Test
Experience: Wid the CTO of the company .
Started wid the projects again .ACID properties,Database transactions,Concurrency Control
Optimization in database.
Then he asked me to code a function
Given a hash function applied on letters of English words ,un-hash it.Took me 45 minutes to reach the solution ,he helped me a lot.
Asked me to write the code for diameter of a binary tree
Asked me write the code for Boolean Matrix
One of my friend was asked to a question in which there was a bug in a m*n matrix and we have to find the bug(hint dfs or bfs)
Tips: keep calm ,,just keep talking ad he will help u a lot...
Round: HR
Experience: This was the toughest round for me...I had cleared all the rounds but they rejected me in the HR round ,,,dont know where I screwed..Learn every thing of Zomato..
They offered me an internship and thereafter they would look to give a PPO ...!!!lets see what happens
Skills: Coding Skills And Knowledge On Data Structures
Duration: 3
College Name: NIT Srinagar
Interview Questionnaire
9 Questions
- Q1. Write a regex for email validation?
- Ans.
Regex for email validation
Start with a string of characters followed by @ symbol
Followed by a string of characters and a period
End with a string of characters with a length of 2-6 characters
Allow for optional subdomains separated by periods
Disallow special characters except for . and _ in username
- Q2. Parse the XML? and store the output in JSON. Discussed different approaches?
- Q3. Print prime numbers in a given range and optimize the solution?
- Ans.
Print prime numbers in a given range and optimize the solution.
Use Sieve of Eratosthenes algorithm to generate prime numbers efficiently
Start with a boolean array of size n+1, mark all as true
Loop through the array and mark all multiples of each prime as false
Print all the indexes that are still marked as true
- Q4. Puzzle – 25 horses – 5 lanes, find fastest 3 horses?
- Q5. Web related questions on Sessions and cookies?
- Q6. A lot of discussion on my resume, experience etc
- Q7. Find angle between hour hand and minute hand in clock if time is given? Write a program or pseudo code?
- Ans.
Find angle between hour and minute hand in a clock given the time.
Calculate the angle made by the hour hand with respect to 12 o'clock position
Calculate the angle made by the minute hand with respect to 12 o'clock position
Find the difference between the two angles and take the absolute value
If the angle is greater than 180 degrees, subtract it from 360 degrees to get the smaller angle
- Q8. A hash function was written to convert a string into a hash. Write a un-hash function to revert it(from hash to string)?
- Ans.
To un-hash a string, use a reverse algorithm to convert the hash back to the original string.
Create a reverse algorithm that takes the hash as input and outputs the original string
Use the same logic as the hash function but in reverse order
If the hash function used a specific algorithm, use the inverse of that algorithm to un-hash the string
- Q9. He discussed about expectations and role. Asked me if I have any questions. He said to me “yaha aana hai to marwani padegi. tyar ho”? I smiled and asked what are the work timings? He said 9-9 and I was kin...
Interview Preparation Tips
Skills: Web development, JSON, Algorithm
College Name: na
Motivation: Overall process was not very tough. But they have start up culture. People work their for 11-12 hours a day. Sometimes on Saturday as well. So people who are geeks or have nothing in life to do except their job can go and join
Skills evaluated in this interview
Palguna Priya
Interview Questionnaire
2 Questions
- Q1. Why would you like to join our company
- Ans.
I am excited to join your company because of its reputation for excellent customer service and commitment to employee development.
I have researched your company and am impressed by the positive reviews from customers and employees alike.
I am excited about the opportunity to work with a team that values collaboration and innovation.
I am confident that I can contribute to the company's success by utilizing my strong comm...
- Q2. Online versant
Interview Preparation Tips
Experience: The test was all about how well you understand and write the English language as the company totally depends on the retail process, their high requirement was on the language understandability.
Tips: There are no much tips, Just be good with the English language.
Duration: 60 minutes
Round: Interview
Experience: I spoke about how well the company is doing in the present state and also few great achievements of the company.
Tips: Know about the company well before you attend any interview.
Round: Interview
Experience: The versant exam was of 6 rounds which was all about the communication skills and spontaneous answers to the question given ending with a specified length Email writing.
Skill Tips: Be good at communicating with the people around and also with good clever answers when asked.
Skills: Communication skills
College Name: Nalla Malla Reddy Engineering College
Anuj Gupta
Interview Questionnaire
6 Questions
- Q1. Given a Linked list , print yes if it is palindrome else print no
- Q2. Print the level order traversal of the binary tree in the spiral form
- Ans.
Print the level order traversal of binary tree in spiral form
Perform level order traversal of the binary tree
Alternate the direction of traversal for each level
Use a stack to reverse the order of nodes in each level
Print the nodes in the order of traversal
- Q3. Maximum of all subarrays of size k(Expected Time Complexity O(N). Input : arr[] = {1, 2, 3, 1, 4, 5, 2, 3, 6} k = 3 Output : 3 3 4 5 5 5 6
- Ans.
Find the maximum element in each subarray of size k in a given array.
Iterate through the array from index 0 to n-k.
For each subarray of size k, find the maximum element.
Store the maximum elements in a separate array.
Return the array of maximum elements.
- Q4. Given Two sorted array of size size n each. Find the Kth largest element in these two array (Expected Time Complexity Log(n))
- Ans.
To find the Kth largest element in two sorted arrays, we can use the merge step of merge sort algorithm.
Merge the two arrays into a single sorted array using a modified merge sort algorithm.
Return the Kth element from the merged array.
- Q5. Website having several web-pages. And also there are lot many user who are accessing the web-site. say user 1 has access pattern : x->y->z->a->b->c->d->e->f user 2 has access pattern : z->a->b->c->d user 3...
- Q6. Given two array , one of size m+n and contains m element and other position are empty , 2nd array is of size n and contains n element. both array are sorted , now merge the second array to first one such t...
- Ans.
Merge two sorted arrays into one sorted array with expected time complexity of (m+n).
Use a two-pointer approach to compare elements from both arrays and merge them into the first array.
Start comparing elements from the end of both arrays and place the larger element at the end of the first array.
Continue this process until all elements from the second array are merged into the first array.
Interview Preparation Tips
Duration: 90 minutes
Skills: Algorithm , OS, DBMS, data structure
College Name: NIT BHOPAL
Skills evaluated in this interview
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