Swastika Investmart SRM Manager Interview Questions and Answers

Q1. Consolidation and derivatives basics
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Q2. More about the company
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Q1. Interview started with some basic questions like tell me about yourself, your current experience
Ans. I just explain about myself and current job like what is my work
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Q1. 2nd round was taken by process head where he asked questions in depth about the process
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Q2. What is you current role ? What is demat account? What are documents required for demat account opening? What is your achievement? Why are changing the job ? Do you have experience in UAT ?
Ans. 
I am currently working as a Relationship Manager. I have experience in demat account opening and UAT.
• I am a Relationship Manager with experience in demat account opening and UAT.

• Demat account is an account that holds securities in electronic form.

• Documents required for demat account opening include PAN card, Aadhaar card, and a cancelled cheque.

• My achievement includes achieving 120% of the sales target in the last quar...read more
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Topic macro economics factor on indian capital market
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Give important macro economic factors

Q1. Questions related to previous job role in capital markets, related to economy in general and India's budget..
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Q1. Why do you want to work with us?
Ans. 
I am drawn to your company's commitment to innovation and growth, and I believe my skills align well with the opportunities here.
• I am impressed by the company's track record of success and growth

• I see great potential for career advancement and development within the organization

• I believe my experience and skills make me a strong fit for the branch manager role here
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Q2. What relevant experience you have for this role?
Ans. 
I have over 5 years of experience in banking operations, team management, and customer service.
• Managed a team of 15 employees in a busy bank branch, ensuring daily operations ran smoothly

• Implemented new customer service strategies that resulted in a 20% increase in customer satisfaction

• Led training sessions for new employees on banking procedures and compliance regulations
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Q1. Management related questions
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Q2. Conflit resolution
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Q3. Customer service related question
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DI and LR and APt, math, logics

Q1. It is good and moderate
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Q2. Tell me about yourself
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Q3. Explain your projext
Ans. 
I led a project to redesign the store layout to improve customer flow and increase sales.
• Conducted customer surveys to gather feedback on current layout

• Analyzed sales data before and after the redesign

• Collaborated with store staff to implement changes

• Measured success through increased sales and customer satisfaction
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The collection of information of praticular groups or catagory.

Group discussion is nothing discussion about any projects or any other things in number of people in company or assamble

Studying about any case according to work

Digital transactions good for Indian Economy or not?