Sutherland Healthcare Solutions Voice Process Customer Care Executive Interview Questions and Answers

Q1. They inquiry about my background
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Q1. Basic introduction and explaining about the process.
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Basic Aptitude test and typing speed test

Q1. Average questions. It was nice
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Q1. Good & Excellent communication skills, About Yourself
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Q2. Choose one Topic
Ans. 
The impact of artificial intelligence on the future of work
• AI is transforming industries by automating tasks and processes

• It is creating new job opportunities in AI development and data analysis

• Concerns about job displacement and the need for upskilling and reskilling

• Examples: AI chatbots in customer service, AI algorithms in healthcare diagnostics
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English Grammar, Mathematics Reasoning

Assignment based on Process

Good it was quite easy

Q1. Self Introduction
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Q1. About Experience
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Q1. Journal entry Golden rule of accounting
Ans. 
The golden rule of accounting states that for every debit there must be an equal credit.
• The golden rule of accounting is based on the principle of double-entry accounting.

• It ensures that the accounting equation (Assets = Liabilities + Equity) remains balanced.

• For every transaction recorded, there must be at least one debit and one credit entry.

• Debits increase assets and expenses, while credits increase liabilities, equ...read more
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Q2. Golden rule accouns
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Q3. Types of accounts
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Types of accounts include savings accounts, checking accounts, and investment accounts.
• Savings accounts are used for storing money and earning interest

• Checking accounts are used for everyday transactions like paying bills and making purchases

• Investment accounts are used for buying stocks, bonds, and other securities
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Q4. Types of financial statements
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Financial statements include income statement, balance sheet, and cash flow statement.
• Income statement shows company's revenues and expenses over a period of time.

• Balance sheet shows company's assets, liabilities, and shareholders' equity at a specific point in time.

• Cash flow statement shows how cash and cash equivalents have moved in and out of the company.

• Other types of financial statements include statement of retai...read more
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Q1. Tell me something about your self
Ans. Hi my name is Ravi bunkar my father name is chote lal bunkar My education I have a bachelor degree of commerce I have a 6 year's experience I live in Jaipur
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Q2. My name is Ravi bunkar My father name is chote lal bunkar My education B.com I have 6 year's experience I live in Jaipur
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Q3. Why dou you join this company
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Related computer personal knowledge and

Q1. What was the sallary expation
Ans. 
I am flexible with salary expectations and open to discussing a fair compensation based on my skills and experience.
• I am open to negotiation based on the responsibilities and requirements of the role.

• I am looking for a competitive salary that reflects my qualifications and contributions.

• I am more focused on finding the right opportunity for growth and development rather than a specific salary figure.
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