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Sundaram Home Finance Customer Relationship Officer Interview Questions and Answers

Updated 4 Feb 2019

Sundaram Home Finance Customer Relationship Officer Interview Experiences

1 interview found

Interview Questionnaire 

4 Questions

  • Q1. What was your privoice work
  • Ans. 

    I have previous work experience as a Customer Relations Officer.

    • Managed customer inquiries and complaints effectively

    • Built strong relationships with customers to ensure satisfaction

    • Resolved issues and provided solutions in a timely manner

    • Maintained accurate records of customer interactions

    • Collaborated with other departments to address customer needs

    • Implemented strategies to improve customer experience

  • Answered by AI
  • Q2. I have working in presently collection team leader in hdfc bank
  • Q3. I have handling the 20 members executive and 10 location
  • Q4. Hr and regional head DISCUSSION with the my profile and finally selected the jobs

Interview Preparation Tips

Round: Hr shortlist
Experience: Shortlist after that going to chennai final hr interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Person discussion and loan knowledge
  • Ans. 

    Sir/mam good morning an good evening my self is Ramesh Kumar yadav form sakti chhttishgarh my qualifications graduation Bsc science and PGDCA ITI electrician B.Lib .M.Lib gold loan vehicle loan group loan disbursement and recovery knowledge

  • Answered Anonymously
  • Q2. Company workingk knowledge
  • Ans. 

    Working experience working knowledge loan disbursement loan recovery group loan disbursement.gold loan disbursement.MFI loan

  • Answered Anonymously
  • Q3. Qualification study
  • Q4. Filed knowledge
  • Q5. Current annual CTC company
  • Ans. 

    My current annual CTC at my previous company was $50,000.

    • My current annual CTC at my previous company was $50,000

    • I received a salary of $4,166 per month

    • I also received bonuses and benefits totaling $10,000 per year

  • Answered by AI

I applied via Naukri.com and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself
  • Q2. Privious organization duties and responsibilities
  • Q3. About share market and Demat account

Interview Preparation Tips

Interview preparation tips for other job seekers - Monthly target 120 demat account
Mutual fund 10
Insurance

I applied via Company Website and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my self, previous work, about markets

Interview Preparation Tips

Interview preparation tips for other job seekers - I like to face interview

I applied via Walk-in and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is mortgage loan
  • Ans. 

    A mortgage loan is a type of loan used to finance the purchase of real estate, where the property itself serves as collateral for the loan.

    • A mortgage loan is a secured loan, meaning that the borrower pledges the property as collateral to the lender.

    • It is typically used by individuals or businesses to purchase residential or commercial properties.

    • The loan amount is determined based on the value of the property and the b...

  • Answered by AI
  • Q2. What is lap and housing loan
  • Ans. 

    Lap and housing loans are types of loans provided by banks for purchasing or constructing a house or property.

    • LAP stands for Loan Against Property and is a type of secured loan where the borrower pledges their property as collateral.

    • Housing loan is a type of loan provided by banks for purchasing or constructing a house or property.

    • Both loans have different interest rates, repayment tenures, and eligibility criteria.

    • LAP...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Interesting

I appeared for an interview in Jan 2017.

Interview Questionnaire 

1 Question

  • Q1. About resume, academics etc.

Interview Preparation Tips

Round: Group Discussion
Experience: An abstract topic was given the on which we were supposed to discuss for 15 minutes followed by individual summary of the discussion and a common conclusion.
Tips: Stay confident and cover all the points in conclusion, while keep summary based on your point of view.
Duration: 15 minutes

Round: Stress Interview
Experience: It was more of a stress interview where they were trying to test my patience. They kept asking me stress questions on my resume and qualification background. They were judging my view point and my decision making skills. Overall tempo of the interview was skewed towards the candidate being able to handle the pressure and show his calm and composed side in those moments.
Tips: The tips I would like to give to candidates will be be confident and calm in an interview no matter what. If you don't know something that's totally okay, nobody is judging you for your knowledge only. It is the overall personality and behavior that matters. Last thing and most important thing which I would like to add is be honest about everything that is there.

I appeared for an interview in Mar 2017.

Interview Preparation Tips

Round: Technical + HR Interview
Experience: Great experience. They asked me "why should I select you " and i told them the reason why should they select me.

College Name: Swami vivekananda institute of science & technology

Interview Questionnaire 

1 Question

  • Q1. How many years of experience......if none tell about yourself.....nd what is ur qualification....this type of normal qustion....

Interview Preparation Tips

Round: Group Discussion
Experience: Mainly ask why u r interested to join muthoot fincrop.....nd what is ur groth in this organisation

I applied via Naukri.com and was interviewed before May 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous experience details.
  • Q2. Selling skills.
  • Q3. Your personal and educational background.
  • Ans. 

    I have a diverse background with a mix of personal and educational experiences.

    • Personal background: I grew up in a small town and have always been passionate about helping others.

    • Educational background: I have a Bachelor's degree in Business Administration with a focus on customer service.

    • Example: During my college years, I worked part-time as a customer service representative at a retail store, where I gained valuable...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, it's too easy to crack interview.

Sundaram Home Finance Interview FAQs

What are the top questions asked in Sundaram Home Finance Customer Relationship Officer interview?

Some of the top questions asked at the Sundaram Home Finance Customer Relationship Officer interview -

  1. I have working in presently collection team leader in hdfc ba...read more
  2. I have handling the 20 members executive and 10 locati...read more

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Sundaram Home Finance Customer Relationship Officer Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

3.0

Skill development

4.0

Work-life balance

4.0

Salary

2.0

Job security

5.0

Company culture

3.0

Promotions

3.0

Work satisfaction

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