AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Stashfin
Compare
Filter interviews by
Stashfin Customer Support Executive Interview Questions and Answers
Stashfin Customer Support Executive Interview Experiences
1 interview found
Anonymous
Selected
(2 Questions)
- Q1. All your experiences?
- Q2. One match question percentage and all
Interview Preparation Tips
They pressuries the customer care alot for app review on play store. Cuts unnecessary EMI of customer and than call them for saying sorry. Intrest rate of there loan is to high.
Top trending discussions
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How to onboard merchant
- Ans.
To onboard a merchant, we need to understand their business needs and provide them with a tailored solution.
Research the merchant's business and industry to understand their pain points and needs
Provide a personalized solution that addresses their specific needs
Offer training and support to ensure a smooth onboarding process
Communicate clearly and regularly to build trust and maintain a positive relationship
Follow up r...
- Q2. How to pitch merchant
- Ans.
To pitch a merchant, understand their needs, offer a solution, and show the benefits of your product/service.
Research the merchant's business and identify their pain points
Offer a tailored solution that addresses their specific needs
Highlight the benefits of your product/service, such as increased revenue or improved efficiency
Provide social proof, such as customer testimonials or case studies
Be confident and enthusias...
Interview Preparation Tips
I applied via Referral and was interviewed before Nov 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What is your previous company ,how can you achieve target, how many days do you work, willing to travel, how can you face presser and many more
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How can you deel with merchens(costumer) ?
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Revolut
Pankaj Kumar Bissoi
posted on 29 Apr 2024
(1 Question)
- Q1. Have you ever dealt with a difficult situation
(1 Question)
- Q1. Salary and compensation round
I applied via Referral and was interviewed in Aug 2023. There were 4 interview rounds.
Challenging, made me think.
(1 Question)
- Q1. HR round was quite satisfactory
It was illogical to judge someone regarding the product knowledge without having any prior training.
I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Why revolut and why you have applied for this role
- Q2. Future plans after coming here
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Navi Technologies
Charan Moger
posted on 7 May 2024
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
Email writing about some scenarios
(2 Questions)
- Q1. Self introduction, previous experience
- Q2. About your goals
Interview Preparation Tips
I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. First round hR round self introduction and salary discussion
- Q2. Self introduction and languages known
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Jan 2024. There were 2 interview rounds.
It was an online written test
(2 Questions)
- Q1. Why do you want to switch your job ?
- Q2. Which KPI according to you is the most important?
- Ans.
Customer satisfaction is the most important KPI for a Customer Support Executive.
Customer satisfaction directly reflects the quality of service provided
High customer satisfaction leads to customer loyalty and retention
Measuring customer satisfaction helps in identifying areas for improvement
Examples: Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)
Stashfin Interview FAQs
Tell us how to improve this page.
Stashfin Interviews By Designations
- Stashfin Field Executive Interview Questions
- Stashfin Customer Support Executive Interview Questions
- Stashfin Software Developer Interview Questions
- Stashfin Relationship Manager Interview Questions
- Stashfin Senior Software Engineer Interview Questions
- Stashfin Chat Support Executive Interview Questions
- Stashfin Inside Sales Manager Interview Questions
- Stashfin Business Developer Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Associate Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Stashfin Customer Support Executive Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
Stashfin Customer Support Executive Reviews and Ratings
based on 8 reviews
Rating in categories
|
Assistant Manager
23
salaries
|  ₹4 L/yr - ₹10.5 L/yr |
|
Credit Officer
18
salaries
| ₹2.5 L/yr - ₹4.5 L/yr |
|
Software Developer
16
salaries
| ₹5.5 L/yr - ₹16 L/yr |
|
Product Manager
14
salaries
| ₹14 L/yr - ₹45 L/yr |
|
Data Scientist
11
salaries
| ₹9.1 L/yr - ₹37 L/yr |
PhonePe
Navi Technologies
Tide - Business Management Platform
Oportun
- Home >
- Interviews >
- Stashfin Interview Questions >
- Stashfin Customer Support Executive Interview Questions
