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Navi Technologies
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Navi Technologies Customer Support Executive Interview Questions and Answers
Navi Technologies Customer Support Executive Interview Experiences
1 interview found
Charan Moger
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
Email writing about some scenarios
(2 Questions)
- Q1. Self introduction, previous experience
- Q2. About your goals
Interview Preparation Tips
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Anonymous
I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. About myself ?
- Q2. Some mathematical question?
- Q3. About equity?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.
(2 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
Interview Preparation Tips
Hr called and asked regarding my experience and salary expectation.
Later operation manager called and asked regarding my experience.
Once i got shortlisted i received my offer letter within a week
I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Experience and work detail in your previous organisation
- Q2. What was the job role
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.
(5 Questions)
- Q1. Important points need to consider in FnF
- Ans.
Important points to consider in FnF
Ensure all financial transactions are accurately recorded
Verify final payments to employees are correct
Comply with legal requirements for final settlements
Communicate clearly with employees about the FnF process
Maintain confidentiality of employee information
- Q2. Employees who's Salary is 15k will they cover in Pension account PF
- Q3. TAT for Gratuity and what if in case company unable to pay with in TAT
- Q4. Final settlement components
- Q5. Basic PF questions like contribution period and percentage
Interview Preparation Tips
- Payroll Management
- Gratuity Act
- PF
- ESIC
I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 3 interview rounds.
(1 Question)
- Q1. Share details of your previous job.
(1 Question)
- Q1. More about previous experiences.
(1 Question)
- Q1. More about previous work experiences, all techinical
Interview Preparation Tips
- hard skills
- job related skills
- Excel
- Presentation Skills
Research about the company , its culture , products and practices. Be prepared before you have the first discussion with any manager or even if its with HR.
Keep it real and honest. Speak all you are capable of and if you don't know something admit it, as good as it is. Recruiters like people who are honest.
Always stay positive throughout even if its not happening in your favor
Ask questions about role and the company culture.
Never get into Salary or position unless people are interested in you.
Always good to say as "Company standards while negotiating salary than specifying a number unless you are insisted for a specific number "
if you have more questions feel free to reach out @*****
I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How to onboard merchant
- Ans.
To onboard a merchant, we need to understand their business needs and provide them with a tailored solution.
Research the merchant's business and industry to understand their pain points and needs
Provide a personalized solution that addresses their specific needs
Offer training and support to ensure a smooth onboarding process
Communicate clearly and regularly to build trust and maintain a positive relationship
Follow up r...
- Q2. How to pitch merchant
- Ans.
To pitch a merchant, understand their needs, offer a solution, and show the benefits of your product/service.
Research the merchant's business and identify their pain points
Offer a tailored solution that addresses their specific needs
Highlight the benefits of your product/service, such as increased revenue or improved efficiency
Provide social proof, such as customer testimonials or case studies
Be confident and enthusias...
Interview Preparation Tips
I applied via Referral and was interviewed before Nov 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What is your previous company ,how can you achieve target, how many days do you work, willing to travel, how can you face presser and many more
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How can you deel with merchens(costumer) ?
Interview Preparation Tips
I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.
Basic email.typing.reading grammar
Navi Technologies Interview FAQs
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Navi Technologies Customer Support Executive Interview Process
based on 1 interview
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Navi Technologies Customer Support Executive Reviews and Ratings
based on 3 reviews
Rating in categories
|
Associate Manager
71
salaries
|  ₹9.8 L/yr - ₹40 L/yr |
|
Senior Executive
47
salaries
| ₹3.5 L/yr - ₹10.6 L/yr |
|
Business Analyst
44
salaries
| ₹9 L/yr - ₹30 L/yr |
|
Software Developer
35
salaries
| ₹14 L/yr - ₹46 L/yr |
|
Team Lead
34
salaries
| ₹4 L/yr - ₹10.5 L/yr |
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