Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Navi Technologies Team. If you also belong to the team, you can get access from here

Navi Technologies Verified Tick

Compare button icon Compare button icon Compare
2.8

based on 246 Reviews

Filter interviews by

Navi Technologies Customer Support Executive Interview Questions and Answers

Updated 7 May 2024

Navi Technologies Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Charan Moger

posted on 7 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Email writing about some scenarios

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction, previous experience
    • Add your answer
  • Q2. About your goals
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Top trending discussions

View All
Interview Tips & Stories
2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
Got a question about Navi Technologies?
Ask anonymously on communities.

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Revolut user image Anonymous

posted on 5 Dec 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why revolut and why you have applied for this role
    • Add your answer
  • Q2. Future plans after coming here
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good and try your best

Customer Support Executive Interview Questions & Answers

Rupeek user image Anonymous

posted on 1 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. First round hR round self introduction and salary discussion
    • Add your answer
  • Q2. Self introduction and languages known
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Manager round about process and previous company experience they were asked

Customer Support Executive Interview Questions & Answers

Razorpay user image Neha Kouser

posted on 14 Jan 2022

I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - One day process contains more than 3 to 4 hr rounds basic aptitude group discussion and then hr rounds

Customer Service Executive Interview Questions & Answers

Angel One user image Anonymous

posted on 31 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Oct 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Angel broking company best work place
  • Ans. 

    Angel broking company provide work for home

    • Answered Anonymously
    Add your answer
  • Q2. How to joined angel broking company
  • Ans. 

    Angel broking company best work place

    • Answered Anonymously
    Add your answer
  • Q3. Used to work for Angel Broking, may join again
  • Ans. 

    Angel broking company provide work form home

    • Answered Anonymously
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. My job is siqure
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Best platforms angel broking
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Angel broking best work place
    • Add your answer
Round 5 - Assignment 

Any assessment complete

Customer Relationship Officer Interview Questions & Answers

BankBazaar user image Anonymous

posted on 23 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
    • Add your answer
  • Q2. Communication topic like internet
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good company to learn about bank product good process

Customer Service Executive Interview Questions & Answers

ACKO user image Anonymous

posted on 14 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

There will be an assignment test of English grammar which is basic.

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about past experience
    • Add your answer
  • Q2. Some random topic or mock call
    • Add your answer

Engineer- Customer Support Interview Questions & Answers

HighRadius user image Anonymous

posted on 25 Aug 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Decent aptitude knowledge test.

Round 3 - Coding Test 

Relevant coding knowledge test

Round 4 - HR 

(1 Question)

  • Q1. Basics questionnaire
    • Add your answer

Engineer- Customer Support Interview Questions & Answers

AGS Transact Technologies user image jigyasu mishra

posted on 16 Jul 2017

Interview Questionnaire 

2 Questions

  • Q1. Only ask for skills and then achieving for their aim.
    • Add your answer
  • Q2. Only ask to relates for behavioural to an employee basis.
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Resume will be short listed about my professional skills.
Tips: only focus for his work experience.

Customer Support Executive Interview Questions & Answers

Revolut user image Anonymous

posted on 10 Jul 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was an online written test

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want to switch your job ?
    • Add your answer
  • Q2. Which KPI according to you is the most important?
  • Ans. 

    Customer satisfaction is the most important KPI for a Customer Support Executive.

    • Customer satisfaction directly reflects the quality of service provided

    • High customer satisfaction leads to customer loyalty and retention

    • Measuring customer satisfaction helps in identifying areas for improvement

    • Examples: Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)

    • Answered by AI
    Add your answer
More about working at Navi Technologies

Navi Technologies Interview FAQs

How many rounds are there in Navi Technologies Customer Support Executive interview?
Navi Technologies interview process usually has 2 rounds. The most common rounds in the Navi Technologies interview process are Aptitude Test and HR.
How to prepare for Navi Technologies Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Navi Technologies. The most common topics and skills that interviewers at Navi Technologies expect are customer support, Communication Skills, customer care, voice process and Bpo Voice.

Tell us how to improve this page.

Navi Technologies Interviews By Designations

Interview Questions for Popular Designations

Navi Technologies Customer Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Customer Support Executive Interview Questions from Similar Companies

Flipkart Customer Support Executive Interview Questions
4.0
 • 18 Interviews
Zomato Customer Support Executive Interview Questions
3.8
 • 6 Interviews
BigBasket Customer Support Executive Interview Questions
3.9
 • 5 Interviews
Revolut Customer Support Executive Interview Questions
2.6
 • 4 Interviews
Ola Cabs Customer Support Executive Interview Questions
3.4
 • 3 Interviews
Swiggy Customer Support Executive Interview Questions
3.8
 • 3 Interviews
PolicyBazaar Customer Support Executive Interview Questions
3.6
 • 3 Interviews
Paytm Customer Support Executive Interview Questions
3.3
 • 1 Interview
BYJU'S Customer Support Executive Interview Questions
3.1
 • 1 Interview
PayPal Customer Support Executive Interview Questions
3.9
 • 1 Interview
View all

Fast track your campus placements

Birla Institute of Technology and Science (BITS), Pilani Placement Questions
1 Interview
Indian Institute of Technology (IIT), Guwahati Placement Questions
1 Interview
Indian Statistical Institute (ISI), Bangalore Placement Questions
1 Interview
View all
Navi Technologies Customer Support Executive Salary
based on 10 salaries
₹3.1 L/yr - ₹4.5 L/yr
36% more than the average Customer Support Executive Salary in India
View more details

Navi Technologies Customer Support Executive Reviews and Ratings

based on 3 reviews

2.9/5

Rating in categories

2.9

Skill development

2.9

Work-life balance

2.9

Salary

2.7

Job security

2.9

Company culture

2.5

Promotions

2.9

Work satisfaction

Explore 3 Reviews and Ratings
Navi Technologies Salaries in India
Associate Manager
58 salaries
unlock blur

₹10.1 L/yr - ₹40 L/yr

Senior Executive
45 salaries
unlock blur

₹3.5 L/yr - ₹10.6 L/yr

Business Analyst
40 salaries
unlock blur

₹15 L/yr - ₹30 L/yr

Collections Executive
32 salaries
unlock blur

₹2.2 L/yr - ₹4.9 L/yr

Sde1
31 salaries
unlock blur

₹18 L/yr - ₹27.7 L/yr

Explore more salaries
Compare Navi Technologies with

Paytm

3.3
Compare

Flipkart

4.0
Compare

Ola Cabs

3.4
Compare

Swiggy

3.8
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview