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Sony Pictures Networks Distribution India Pvt.ltd Customer Service Sales Executive Interview Questions and Answers
Sony Pictures Networks Distribution India Pvt.ltd Customer Service Sales Executive Interview Experiences
1 interview found
(1 Question)
- Q1. About your previous work
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k Avinash
(2 Questions)
- Q1. Self introduction
- Q2. How to handle angry customer
- Ans.
Listen actively, empathize, remain calm, apologize, offer solutions, follow up
Listen to the customer's concerns without interrupting
Empathize with the customer's emotions and show understanding
Remain calm and composed, even if the customer is being aggressive
Apologize for the inconvenience caused, regardless of fault
Offer solutions to resolve the issue and meet the customer's needs
Follow up with the customer to ensure
(1 Question)
- Q1. Tell about yourself
Interview Preparation Tips
(1 Question)
- Q1. Difference between wastage and variance
- Ans.
Wastage refers to the unused resources or materials, while variance refers to the difference between planned and actual results.
Wastage is the loss of resources due to inefficiency or spoilage, while variance is the difference between planned and actual results.
Wastage can be physical (e.g. spoiled inventory) or non-physical (e.g. wasted time), while variance is usually financial in nature.
Examples of wastage include u...
Customer Service Associate Interview Questions & Answers
Deluxe Entertainment
Anonymous
posted on 8 Aug 2024
There were MCQs, around 40 questions or so
There was a case study
Selected
I applied via Job Portal and was interviewed before Sep 2023. There were 2 interview rounds.
Total personal development test
(2 Questions)
- Q1. Self intro and experience
- Q2. Technical questions
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
PVR Inox
Ñikhil Gøwda
posted on 17 Dec 2024
I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.
Work is workship , customer are god
(1 Question)
- Q1. Introducing yourself
(6 Questions)
- Q1. Self defense where did you work
- Q2. Where did work prives company
- Q3. Why did you coicse this company
- Q4. What did you work prives company
- Q5. What did work prives company
- Q6. Tell me about your self
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.
(2 Questions)
- Q1. What about yourself?
- Q2. Where from live?
What will you do if you face a problem while working?
What will you do if you face a problem while working?
Interview Preparation Tips
Sony Pictures Networks Distribution India Pvt.ltd Interview FAQs
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Sony Pictures Networks Distribution India Pvt.ltd Customer Service Sales Executive Interview Process
based on 1 interview
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