Sony Customer Relation Officer Interview Questions and Answers

iTr stands for Intelligent Ticket Routing.

• iTr is a system used in customer relationship management to efficiently route customer support tickets to the appropriate agents or departments.

• It uses intelligent algorithms and rules to automatically assign tickets based on factors like agent availability, expertise, and workload.

• iTr helps streamline ticket management, reduce response times, and improve customer satisfaction.

• ...read more

TDS stands for Tax Deducted at Source.

• TDS is a system introduced by the Indian government to collect taxes at the source of income.

• It is a method of deducting tax from payments made to individuals or companies.

• The person or entity making the payment is responsible for deducting the tax and depositing it with the government.

• TDS is applicable to various types of income such as salaries, interest, rent, commission, etc.

• Th...read more

The number of times an ITR can be filed in a year depends on the type of taxpayer and the applicable tax laws.

• For individuals and Hindu Undivided Families (HUFs), the ITR can be filed once in a year.

• For businesses and companies, the ITR can be filed multiple times in a year, usually on a quarterly or annual basis.

• The specific frequency of filing ITRs depends on the turnover, nature of business, and other factors.

• For ex...read more