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Softtek IT Service Desk Analyst Interview Questions and Answers

Updated 1 Mar 2024

Softtek IT Service Desk Analyst Interview Experiences

1 interview found

IT Service Desk Analyst Interview Questions & Answers

user image Anonymous

posted on 1 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yousrself
    • Add your answer

Top trending discussions

View All
Career Growth
2w
a technical specialist
How soon should I say I'm not joining the org.
I have offer from 3 orgs 1. Deloitte 2. Thoughtworks 3. TCS Decided to join Deloitte on March 05, which is the DoJ of other two as well. I wanted to know when is the right time to inform tcs and thoughtworks that I'm not joining their orgs, and what's the best reason to give? I wanted to have a backup offer if in worst case deloittes offer messes up.
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Interview questions from similar companies

IT Service Desk Analyst Interview Questions & Answers

Unisys user image Anonymous

posted on 6 Dec 2021

Interview Questionnaire 

1 Question

  • Q1. About ticketing tool What r u Strengths
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up your technical skills on service desk. Mostly you finds the videos on service desk related on YouTube
Be confident

IT Service Desk Analyst Interview Questions & Answers

Unisys user image Anonymous

posted on 6 Oct 2021

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self and work experience
  • Ans. Explain about yourself and ur work experience
    • Answered Anonymously
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident that's it and explain well about experience

Senior Technical Support Engineer Interview Questions & Answers

Collabera Technologies user image SAKTHIVEL RAMALINGAM

posted on 24 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What can you tell me about SCCM technology?
    • Add your answer
  • Q2. What is Active Directory and how does it function?
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
    • Add your answer
  • Q2. Personal information about studies and family
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong technical skills are required.

Desktop Support Engineer Interview Questions & Answers

TEKsystems user image Anonymous

posted on 14 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Tell us about yourself
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a passion for troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing desktop support to end users

    • Proficient in diagnosing and resolving hardware and software issues

    • Strong communication skills to effectively communicate with users and IT teams

    • Certified in ITIL and CompTIA A+

    • Experience in setting up and configuring new hardware

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Test

Service Desk Engineer Interview Questions & Answers

Unisys user image Rina Bhukta

posted on 3 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and experienced Service Desk Engineer with a passion for solving technical issues and providing excellent customer support.

    • Over 5 years of experience in IT support roles

    • Proficient in troubleshooting hardware and software issues

    • Strong communication skills and ability to work under pressure

    • Certified in ITIL and CompTIA A+

    • Previous experience in managing service desk tickets and escalations

    • Answered by AI
    Add your answer

Senior Technical Support Engineer Interview Questions & Answers

Diebold Nixdorf user image Anonymous

posted on 14 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Regarding work experience 

(1 Question)

  • Q1. Checking our communication skills
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Question was regarding my previous job role like what us input device in an organization, router, switch, etc
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Package discussion and some question related to previous work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is waste of time in joining in this company as there is no growth for smart and hardworking employees. Every thing is received to show off employee and management is also worst so my advice for experience candidate it is not the best place to work.
It is only for fresher it may be the place to work .

IT Service Desk Analyst Interview Questions & Answers

Unisys user image Anonymous

posted on 6 Dec 2021

Interview Questionnaire 

1 Question

  • Q1. About ticketing tool What r u Strengths
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up your technical skills on service desk. Mostly you finds the videos on service desk related on YouTube
Be confident

IT Service Desk Analyst Interview Questions & Answers

Unisys user image Anonymous

posted on 6 Oct 2021

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self and work experience
  • Ans. Explain about yourself and ur work experience
    • Answered Anonymously
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident that's it and explain well about experience
More about working at Softtek

Softtek Interview FAQs

How many rounds are there in Softtek IT Service Desk Analyst interview?
Softtek interview process usually has 1 rounds. The most common rounds in the Softtek interview process are One-on-one Round.

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Softtek IT Service Desk Analyst Interview Process

based on 1 interview

Interview experience

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