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Diebold Nixdorf Senior Technical Support Engineer Interview Questions and Answers

Updated 14 May 2024

Diebold Nixdorf Senior Technical Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Regarding work experience 

(1 Question)

  • Q1. Checking our communication skills
Round 2 - Technical 

(1 Question)

  • Q1. Question was regarding my previous job role like what us input device in an organization, router, switch, etc
Round 3 - HR 

(1 Question)

  • Q1. Package discussion and some question related to previous work

Interview Preparation Tips

Interview preparation tips for other job seekers - It is waste of time in joining in this company as there is no growth for smart and hardworking employees. Every thing is received to show off employee and management is also worst so my advice for experience candidate it is not the best place to work.
It is only for fresher it may be the place to work .

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What can you tell me about SCCM technology?
  • Q2. What is Active Directory and how does it function?
Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
  • Q2. Personal information about studies and family

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong technical skills are required.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Introduce more about yourself?
Round 2 - Technical 

(1 Question)

  • Q1. How to troubleshoot office issue?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Tell us about yourself
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a passion for troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing desktop support to end users

    • Proficient in diagnosing and resolving hardware and software issues

    • Strong communication skills to effectively communicate with users and IT teams

    • Certified in ITIL and CompTIA A+

    • Experience in setting up and configuring new hardware

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Test

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Finnone master activity
  • Ans. We have support finnone master as per business requirement
  • Answered Anonymously
  • Q2. LOS production support,
  • Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
  • Answered Anonymously
  • Q3. LMS production support
  • Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Finnone master,Los and LMS support technical support pan india
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What can you tell me about SCCM technology?
  • Q2. What is Active Directory and how does it function?
Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
  • Q2. Personal information about studies and family

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong technical skills are required.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Blue screen of Dead
  • Ans. 

    Blue screen of Death is a Windows error screen that appears when the system encounters a critical error.

    • BSOD is a stop error screen that indicates a system crash or failure.

    • It usually includes an error code and information about the cause of the crash.

    • Common causes of BSOD include hardware issues, driver conflicts, and software errors.

  • Answered by AI
  • Q2. There are so many BSOD issues available. please check in internet for the result.
Round 3 - Technical 

(2 Questions)

  • Q1. What are the Printer issue
  • Ans. 

    Printer issues can range from connectivity problems to paper jams and print quality issues.

    • Common printer issues include connectivity problems, paper jams, print quality issues, and driver errors.

    • Troubleshooting steps may include checking connections, clearing paper jams, adjusting print settings, and updating drivers.

    • Examples of printer issues include printer not responding, paper getting stuck in the printer, faded o...

  • Answered by AI
  • Q2. Printer related issue
Round 4 - HR 

(2 Questions)

  • Q1. Salary discussion
  • Q2. Salary discussion done on this round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont give up until you get job.

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR would ask you questions regarding your previous work experience. They would ask questions regarding your stability to continue in this job. They would also ask questions to check your control over the l...
Round 3 - Technical 

(1 Question)

  • Q1. They can ask questions regarding active directories and network troubleshooting.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident with your skills and you will get the job.

Interview Questionnaire 

1 Question

  • Q1. How to grow up myself

Interview Preparation Tips

Interview preparation tips for other job seekers - I dnt have tell advice because each and every one unique situation to face interview not for same.. if you have enthusiastic impress to interview er .. let start your own way.. that it
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. About your previous work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and team as well as

Diebold Nixdorf Interview FAQs

How many rounds are there in Diebold Nixdorf Senior Technical Support Engineer interview?
Diebold Nixdorf interview process usually has 3 rounds. The most common rounds in the Diebold Nixdorf interview process are Technical and HR.

Tell us how to improve this page.

Diebold Nixdorf Senior Technical Support Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Diebold Nixdorf Senior Technical Support Engineer Salary
based on 4 salaries
₹4 L/yr - ₹4.8 L/yr
48% less than the average Senior Technical Support Engineer Salary in India
View more details

Diebold Nixdorf Senior Technical Support Engineer Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

1.0

Skill development

1.0

Work-life balance

1.0

Salary

4.0

Job security

3.0

Company culture

1.0

Promotions

1.0

Work satisfaction

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