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Unisys IT Service Desk Analyst Interview Questions and Answers

Updated 6 Dec 2021

Unisys IT Service Desk Analyst Interview Experiences

2 interviews found

Interview Questionnaire 

1 Question

  • Q1. About ticketing tool What r u Strengths

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up your technical skills on service desk. Mostly you finds the videos on service desk related on YouTube
Be confident

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self and work experience
  • Ans. Explain about yourself and ur work experience
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident that's it and explain well about experience

IT Service Desk Analyst Interview Questions Asked at Other Companies

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Q1. What is IP address and how many classes are there in IPv4 address ... read more
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Q2. Have you heard about OSI reference model? How many layers are the ... read more
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Q3. What is ITIL? What is difference between Incident and service req ... read more
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Q4. Do you know what is BSOD and how to resolve it?
asked in HCLTech
Q5. What is Active Directory and What are its uses?

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Normally attended interviews. interview panel is fine

Interview Preparation Tips

Interview preparation tips for other job seekers - work environment not good,
in hand pay is good,
upper management is not respocible,
no job security.
no learning. not a longturm company.

Interview Questionnaire 

7 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a software developer with experience in Java and Python.

    • I have a Bachelor's degree in Computer Science.

    • I have worked on various projects involving web development and data analysis.

    • I am proficient in Java and Python programming languages.

    • I am a quick learner and enjoy working in a team environment.

  • Answered by AI
  • Q2. Do you know anything about DBMS? Where is it used?
  • Ans. 

    DBMS stands for Database Management System. It is used to manage and organize data in a structured manner.

    • DBMS is used in various industries such as healthcare, finance, education, and more.

    • It helps in creating, modifying, and deleting data in a database.

    • DBMS provides security features to protect data from unauthorized access.

    • Examples of DBMS include MySQL, Oracle, Microsoft SQL Server, and PostgreSQL.

  • Answered by AI
  • Q3. Practical example of object
  • Ans. 

    An object is a self-contained entity that contains data and behavior.

    • Objects are instances of classes

    • They have attributes (data) and methods (behavior)

    • Objects can interact with each other through method calls

    • Example: A car object has attributes like color, make, and model, and methods like start and stop

  • Answered by AI
  • Q4. Practical implementation of sorting
  • Ans. 

    Sorting is the process of arranging data in a particular order.

    • Sorting can be done in ascending or descending order.

    • Common sorting algorithms include bubble sort, insertion sort, and quicksort.

    • Sorting can be done on various data types, including strings, numbers, and objects.

    • Sorting can be done using built-in functions in programming languages such as sort() in JavaScript.

    • Sorting can be optimized for performance by cho...

  • Answered by AI
  • Q5. Difference between C and C++
  • Ans. 

    C is a procedural programming language while C++ is an object-oriented programming language.

    • C++ supports classes and objects while C does not.

    • C++ has better support for polymorphism and inheritance than C.

    • C++ has a larger standard library than C.

    • C++ allows function overloading while C does not.

    • C++ supports exception handling while C does not.

  • Answered by AI
  • Q6. Tell me about yourself
  • Ans. 

    I am a software developer with experience in Java and Python. I am passionate about coding and always eager to learn new technologies.

    • Experienced in Java and Python

    • Passionate about coding

    • Eager to learn new technologies

  • Answered by AI
  • Q7. Will your family allow you to move to Hyderabad
  • Ans. 

    Yes, my family is supportive of my career and relocation decisions.

    • My family understands the importance of career growth and is supportive of my decisions.

    • We have discussed the possibility of relocation and they are willing to make the necessary adjustments.

    • They trust my judgment and believe that this move will be beneficial for my career.

    • We have also considered the quality of life in Hyderabad and believe that it will...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Level was pretty high in case of Quant. You not only need a lot of practice but also practice of some really good questions.
Other than quant all the other sections are easy and direct.
Duration: 60 minutes
Total Questions: 45

Round: Group Discussion
Experience: They give 10 mins to think about the topic and 20 mins for discussion. Main purpose is to check your communication skills so keep on discussing . Even if you can't think of any new point repeat your points
Duration: 20 minutes

Round: Technical Interview
Experience: There were many other questions other than this but what they were emphasizing was whether you have done any practical implementation of IT or the coding skills. Tell them about your projects and how you implemented the coding part.They are much interested in logic than syntax.
Since I'm from ECE these were the main things I talked about.

Round: HR Interview
Experience: It was much of an interactive session.They again asked about projects-nothing technical only some basic idea. Lasted hardly 10 mins.

Round: Other Interview
Experience: In this round they mainly explained the salary structure. This one too was of 10 mins.

General Tips: Even if you don't have excellent coding knowledge do appear for the company. They are not looking for same qualities in each candidate. You should be willing enough to learn.
Skills: Aptitude, Communication Skills, Basic Technical Knowledge-mainly emphasized on the implementation part.
College Name: NIT Bhopal
Motivation: The company dates back to 1983 with locations in almost every US state. It is the 43rd company in Fortune 100 US companies. You have options to switch within the departments. Other than this the compensation is 6lpa.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. Basic plsql concepts trigger inDexes for cursor loop

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for concepts well

Interview Questionnaire 

1 Question

  • Q1. Exam was conducted on programmes. 10 questions were asked

Interview Questionnaire 

1 Question

  • Q1. Interview questions on .net technology
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Dec 2023.

Round 1 - Aptitude Test 

Such a nice experience

Round 2 - Coding Test 

Such a nice experience

Round 3 - Technical 

(1 Question)

  • Q1. Covered LinkedLists and Trees
Round 4 - One-on-one 

(1 Question)

  • Q1. Cultural Assessment Round

Interview Preparation Tips

Interview preparation tips for other job seekers - Such a nice experience i had
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - Coding Test 

Test will be in hacker rank there would be a difficulty level between easy to medium

Round 2 - Technical 

(1 Question)

  • Q1. Question will be from data structure and easy to medium level of the programming laanguage question
Round 3 - HR 

(1 Question)

  • Q1. This is just to check your english ability
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. All about Java basics
  • Q2. Object oriented programming concepts

Interview Preparation Tips

Interview preparation tips for other job seekers - Know all about Java basics and your projects.

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Unisys IT Service Desk Analyst Salary
based on 12 salaries
₹3.6 L/yr - ₹4.2 L/yr
7% less than the average IT Service Desk Analyst Salary in India
View more details

Unisys IT Service Desk Analyst Reviews and Ratings

based on 2 reviews

2.8/5

Rating in categories

2.4

Skill development

1.8

Work-life balance

1.8

Salary

1.8

Job security

2.3

Company culture

1.8

Promotions

1.8

Work satisfaction

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