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Unisys Service Desk Associate Interview Questions and Answers

Updated 27 Jan 2024

Unisys Service Desk Associate Interview Experiences

2 interviews found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(1 Question)

  • Q1. Do you have calling experience

I applied via Company Website and was interviewed in Oct 2022. There was 1 interview round.

Round 1 - Communication test 

(2 Questions)

  • Q1. Tell me about your current role? Tell me about the Job descriptions. Introduce yourself
  • Q2. Tell me about you day to day jobs in current position

Interview Preparation Tips

Topics to prepare for Unisys Service Desk Associate interview:
  • Communication Skills
Interview preparation tips for other job seekers - Be confident
practice english for speaking fluently

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I applied via Company Website and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions on Java,SQL,some trending technologies(IOT,Big data),pattern questions, programming questions with different approaches.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basics of DSA, have knowledge about the databases, some common dml ,ddl statements, programming knowledge of a particular language like C,Java, python,etc...have good command on oops concepts... little bit of frameworks knowledge will also help

I applied via Newspaper Ad and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Technical 

(1 Question)

  • Q1. Basic questions of java.
Round 3 - HR 

(1 Question)

  • Q1. Intro and other hr related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Cover the basic questions regarding the programming language.

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Puzzles, Psychometric Test

Round 2 - One-on-one 

(1 Question)

  • Q1. Some water in 3 Jars question, you had to measure out 5L correctly

Interview Preparation Tips

Interview preparation tips for other job seekers - Make the interview interactive, I got this input from another Senior. Before i went into the interview room the volunteers were telling all those who goes into Room No 1 is screwed. I was praying i don't get room no 1. But fortunately for me I got room no 1 because when the interviewer gave me the puzzle and handed over pen and paper he went back to relax his posture and when i explained i will fill the 5L Jar first, he immediately came forward to listen to me, at that moment i knew i got the job because i felt the previous candidates never made their interview interactive and that's why he went back to relax his posture.

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. .net questions - routing in asp.net MVC ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing . Prepare well for interview on .Net technology stack

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

First round was coding as well as aptitude done together went well I guess focusing on codes helps a lot.

Round 2 - Technical 

(1 Question)

  • Q1. 2nd round included tr and mr round went quite enegritic

Interview Preparation Tips

Interview preparation tips for other job seekers - Resume skills matters a lot don't fill resume the technologies you don't even aware of

I applied via Campus Placement and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Good

Round 2 - Technical 

(1 Question)

  • Q1. Basic question from C++.Some questions from Data structure and computer architecture.

Interview Preparation Tips

Topics to prepare for TCS Software Engineer interview:
  • C++
Interview preparation tips for other job seekers - Prepare well. Aptitude is not very easy so you have to prepare well.

Interview Preparation Tips

Round: Resume Shortlist
Experience: I had sent my resume to the hiring group, Selection through telephonic interviews. I was interviewed by three different research groups  (once by each).
Tips: Factors in decreasing order of importance: CGPA each stage. Ability to explain your projects precisely. Ability to solve ''standard" logarithmic problems.  The way you think and put down your Answer is the most important. The final answer .s not so I important, and they prod you when you think out aloud anyway.

Round: Technical Interview
Experience: Almost- by default they ask about your previous projects/internships if they are relevant to the group. Ofher questions depend on the group you are interviewed by and your own profile, In my case it was machine learning, text mining etc. I was told about the research problem they were dealing with then and asked f or comments/suggestions/.inputs and a discussion followed.
Tips: Basically these are specialized Interviews so it's good to have sound knowledge of your domain (analytical and application skills are very much required).

Skill Tips: CGPA>9.0, 1f not (like me) relevant work done in the domain and in past internship.A recommendation from the professor is also a good add on.
College Name: IIT Madras

Interview Preparation Tips

Round: Test
Experience: There was an apititude test basically in line with CAT pattern. It was conducted online for about 45 min duration. The questions were rather simple but each question was time bound (around 45 sec or so).
Tips: As such I did not have any structured study plan. I did refresh some of my basics in mechanics and analysis. I was more inclined to get a job in aerospace division. Read as per your interest.
Duration: 45 minutes

Round: Group Discussion
Experience: Initially, we are seated randomly in a circular manner and each one was given two minutes to describe the topic. It was followed by an tense debate where participants converged and diverged on different sets of issue. They were particularly looking for interpersonal skills and out of the box thinking.

Round: Interview
Experience: The interview was purely management type.More questions were thrown at team building, bio-data, why this company? , project, what you Can contribute for the firm?, where you see yourself in next 5 -10 years, ambitions, some amount of optimization tools and techniques, concluding remarks....Interpersonal skills and clarity in answering where mainly
IBM was a more relaxed interview, which basically dealt with management and interpersonal skills. Questions like “if one of our team mate is very stubborn, lazy, adamant, how will you tackle the situation” were asked.
Tips: College (B Tech) curricular activities, NTSC certificate, Math Olympiad certificate, all India quiz competition awards were noted and appreciated. That really was a booster. That helps in implanting an idea that you are not just blah blah blah.

Skill Tips: Be very sure about your mechanics, analysis and design. These three are the fundamentals.
I haven prepared for placements exclusively. Here were combined discussions. However, it really helps if you can revise and make your fundamentals were clear. The basic understanding should be there. An hour every day for two months will do the trick.
Be really choosy of the company you want to be in. Learn a lot more of the company and get an idea of what they are actually looking for. But still don’t freeze your mind to those realms alone.. Be open minded and cheerful. The first few questions will set the mood of the interview. If you are bale to crack that, then things will be really smooth. Really concentrate on your fundamentals, especially analysis and design.
Skills: Mechanics, Analysis , Design
College Name: IIT-Madras
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Unisys Interview FAQs

How many rounds are there in Unisys Service Desk Associate interview?
Unisys interview process usually has 2 rounds. The most common rounds in the Unisys interview process are Resume Shortlist and Technical.
How to prepare for Unisys Service Desk Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Unisys. The most common topics and skills that interviewers at Unisys expect are Technical Support, Remote Support, Information Technology, Customer Service and Operating Systems.

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Unisys Service Desk Associate Interview Process

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Unisys Service Desk Associate Salary
based on 40 salaries
₹3.5 L/yr - ₹6 L/yr
17% more than the average Service Desk Associate Salary in India
View more details

Unisys Service Desk Associate Reviews and Ratings

based on 5 reviews

3.3/5

Rating in categories

3.0

Skill development

2.9

Work-life balance

3.3

Salary

3.7

Job security

3.2

Company culture

2.5

Promotions

2.5

Work satisfaction

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