Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by NTT Data Team. If you also belong to the team, you can get access from here

NTT Data

Compare button icon Compare button icon Compare

Filter interviews by

NTT Data Service Desk Associate Interview Questions, Process, and Tips

Updated 24 Sep 2024

Top NTT Data Service Desk Associate Interview Questions and Answers

View all 6 questions

NTT Data Service Desk Associate Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. What is Virtual Private Network?
  • Ans. 

    A Virtual Private Network (VPN) is a technology that creates a secure and encrypted connection over a public network, allowing users to access private networks remotely.

    • Encrypts data to ensure privacy and security

    • Allows users to access private networks remotely

    • Masks IP address to maintain anonymity

    • Commonly used for remote work, accessing geo-blocked content, and enhancing online security

    • Examples: NordVPN, ExpressVPN, C

  • Answered by AI
  • Q2. What is do know about BSOD?
  • Ans. 

    BSOD stands for Blue Screen of Death, a Windows error screen displayed when a system encounters a critical error.

    • BSOD is a stop error screen that appears when a Windows operating system encounters a system crash or critical error.

    • It is often displayed with white text on a blue background, hence the name Blue Screen of Death.

    • BSOD can be caused by hardware failures, software issues, driver problems, or system overheating...

  • Answered by AI
  • Q3. What are the troubleshooting steps if the Monitor is not working?
  • Ans. 

    Troubleshooting steps for a non-working monitor

    • Check if the monitor is properly connected to the power source

    • Ensure the monitor's power button is turned on

    • Inspect the video cable connection between the monitor and the computer

    • Try using a different video cable or port

    • Restart the computer to see if the issue is resolved

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The Interview process was quite smooth and friendly, just well prepared with all basic Networking concepts.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. What is Blue Screen of Death?
  • Ans. 

    Blue Screen of Death is a Windows operating system error screen that appears when the system encounters a critical error.

    • Occurs when Windows encounters a critical system error and cannot recover

    • Displays a blue screen with error message and code

    • Often requires a system restart to resolve

    • Can be caused by hardware or software issues

  • Answered by AI
  • Q2. What do you know about VPN?
  • Ans. 

    A VPN, or Virtual Private Network, is a secure network connection that allows users to access the internet privately and securely.

    • VPN encrypts data to ensure privacy and security

    • It allows users to access restricted websites or content

    • Commonly used for remote work or accessing company networks

    • Examples include NordVPN, ExpressVPN, and Cisco AnyConnect

  • Answered by AI
  • Q3. What will be the troubleshooting steps if a Monitor is not working?
  • Ans. 

    Troubleshooting steps for a non-working monitor

    • Check power connection and ensure monitor is plugged in

    • Verify monitor is turned on and brightness settings are adjusted

    • Try connecting monitor to a different power source or computer

    • Check for loose cables or damaged ports

    • Restart computer and check display settings

  • Answered by AI

Interview Preparation Tips

Topics to prepare for NTT Data Service Desk Associate interview:
  • Comptia
Interview preparation tips for other job seekers - just get prepared with all basic networking concepts.

Skills evaluated in this interview

Service Desk Associate Interview Questions Asked at Other Companies

asked in Accenture
Q1. What would would you do if a device (computer is slow), what trou ... read more
asked in NTT Data
Q2. What will be the troubleshooting steps if a Monitor is not workin ... read more
asked in NTT Data
Q3. What are the troubleshooting steps if the Monitor is not working?
asked in NTT Data
Q4. What do you know about VPN?
asked in NTT Data
Q5. What is Blue Screen of Death?

Interview questions from similar companies

I applied via Company Website and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions on Java,SQL,some trending technologies(IOT,Big data),pattern questions, programming questions with different approaches.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basics of DSA, have knowledge about the databases, some common dml ,ddl statements, programming knowledge of a particular language like C,Java, python,etc...have good command on oops concepts... little bit of frameworks knowledge will also help

I applied via Newspaper Ad and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Technical 

(1 Question)

  • Q1. Basic questions of java.
Round 3 - HR 

(1 Question)

  • Q1. Intro and other hr related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Cover the basic questions regarding the programming language.

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Puzzles, Psychometric Test

Round 2 - One-on-one 

(1 Question)

  • Q1. Some water in 3 Jars question, you had to measure out 5L correctly

Interview Preparation Tips

Interview preparation tips for other job seekers - Make the interview interactive, I got this input from another Senior. Before i went into the interview room the volunteers were telling all those who goes into Room No 1 is screwed. I was praying i don't get room no 1. But fortunately for me I got room no 1 because when the interviewer gave me the puzzle and handed over pen and paper he went back to relax his posture and when i explained i will fill the 5L Jar first, he immediately came forward to listen to me, at that moment i knew i got the job because i felt the previous candidates never made their interview interactive and that's why he went back to relax his posture.

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. .net questions - routing in asp.net MVC ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing . Prepare well for interview on .Net technology stack

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

First round was coding as well as aptitude done together went well I guess focusing on codes helps a lot.

Round 2 - Technical 

(1 Question)

  • Q1. 2nd round included tr and mr round went quite enegritic

Interview Preparation Tips

Interview preparation tips for other job seekers - Resume skills matters a lot don't fill resume the technologies you don't even aware of

I applied via Campus Placement and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Good

Round 2 - Technical 

(1 Question)

  • Q1. Basic question from C++.Some questions from Data structure and computer architecture.

Interview Preparation Tips

Topics to prepare for TCS Software Engineer interview:
  • C++
Interview preparation tips for other job seekers - Prepare well. Aptitude is not very easy so you have to prepare well.

I was interviewed in Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about Your project
  • Ans. 

    Developed a web-based project management tool for a software development company.

    • Used Agile methodology for development

    • Implemented features like task assignment, progress tracking, and team collaboration

    • Integrated with third-party tools like GitHub and Slack

    • Designed a user-friendly interface with responsive design

    • Deployed on AWS using EC2 and RDS

  • Answered by AI
  • Q2. Tell me about your CV!
  • Ans. 

    My CV showcases my experience in software development, including projects in Java, Python, and web development.

    • Experience in Java, Python, and web development

    • Worked on projects involving database management systems

    • Familiar with Agile development practices

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Tough! But manuplative ,yes manuplative ,I feel that your test scores are manuplated by the company! You score full marks in the test , but you are mechanical engineer you might not qualify for the next round! I say this as per ny experience . POINTER ,BRANCH and then score in this test describe the overall perfomance!
Tips: The company is totally for IT engineers if you are from other branch fonnot hope much, have a backup.
Duration: 1 hour 20 minutes
Total Questions: 80

Round: Technical + HR Interview
Experience: They Play with your minds,yes they do! Believe me donot show tough expressions!
Tips: Stay Calm ,they are not to scare you!

Skills: Technical, knowledge, gritt, Behavioural Skills
College Name: Atharva College Of Engineering

I was interviewed in May 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your Project done in 4th year Btech
  • Ans. 

    Developed a web-based project management system for tracking tasks and deadlines.

    • Used HTML, CSS, JavaScript for front-end development

    • Implemented backend using Node.js and MongoDB for database management

    • Incorporated user authentication and authorization features

    • Utilized Agile methodology for project management

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 3 hours

Round: Technical + HR Interview
Experience: They asked several questions regarding all the bio data and some computer questions and some hr level questions

Round: Resume Shortlist
Experience: Resume got shortlisted and I got the Job that time I even can't believe that

College Name: ITER BHUBANESWSR

NTT Data Interview FAQs

How many rounds are there in NTT Data Service Desk Associate interview?
NTT Data interview process usually has 1 rounds. The most common rounds in the NTT Data interview process are Technical.
What are the top questions asked in NTT Data Service Desk Associate interview?

Some of the top questions asked at the NTT Data Service Desk Associate interview -

  1. What will be the troubleshooting steps if a Monitor is not worki...read more
  2. What are the troubleshooting steps if the Monitor is not worki...read more
  3. What is Blue Screen of Dea...read more

Tell us how to improve this page.

NTT Data Service Desk Associate Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.5k Interviews
Accenture Interview Questions
3.8
 • 8.2k Interviews
Infosys Interview Questions
3.6
 • 7.7k Interviews
Wipro Interview Questions
3.7
 • 5.7k Interviews
Cognizant Interview Questions
3.8
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.8k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.9k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
IBM Interview Questions
4.0
 • 2.4k Interviews
View all
NTT Data Service Desk Associate Salary
based on 14 salaries
₹3.6 L/yr - ₹6.5 L/yr
15% more than the average Service Desk Associate Salary in India
View more details

NTT Data Service Desk Associate Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

4.0

Salary

4.0

Job security

4.0

Company culture

4.0

Promotions

4.0

Work satisfaction

Explore 1 Review and Rating
Software Engineer
935 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Associate
773 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Network Engineer
697 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Software Developer
640 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Software Engineer
572 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare NTT Data with

Tata Communications

4.0
Compare

Bharti Airtel

4.0
Compare

Reliance Communications

4.0
Compare

Vodafone Idea

4.1
Compare
Did you find this page helpful?
Yes No
write
Share an Interview