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NTT Data Service Desk Associate Interview Questions, Process, and Tips
Top NTT Data Service Desk Associate Interview Questions and Answers
- Q1. What will be the troubleshooting steps if a Monitor is not working?
- Q2. What are the troubleshooting steps if the Monitor is not working?
- Q3. What is Blue Screen of Death?
NTT Data Service Desk Associate Interview Experiences
2 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.
(3 Questions)
- Q1. What is Virtual Private Network?
- Ans.
A Virtual Private Network (VPN) is a technology that creates a secure and encrypted connection over a public network, allowing users to access private networks remotely.
Encrypts data to ensure privacy and security
Allows users to access private networks remotely
Masks IP address to maintain anonymity
Commonly used for remote work, accessing geo-blocked content, and enhancing online security
Examples: NordVPN, ExpressVPN, C
- Q2. What is do know about BSOD?
- Ans.
BSOD stands for Blue Screen of Death, a Windows error screen displayed when a system encounters a critical error.
BSOD is a stop error screen that appears when a Windows operating system encounters a system crash or critical error.
It is often displayed with white text on a blue background, hence the name Blue Screen of Death.
BSOD can be caused by hardware failures, software issues, driver problems, or system overheating...
- Q3. What are the troubleshooting steps if the Monitor is not working?
- Ans.
Troubleshooting steps for a non-working monitor
Check if the monitor is properly connected to the power source
Ensure the monitor's power button is turned on
Inspect the video cable connection between the monitor and the computer
Try using a different video cable or port
Restart the computer to see if the issue is resolved
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.
(3 Questions)
- Q1. What is Blue Screen of Death?
- Ans.
Blue Screen of Death is a Windows operating system error screen that appears when the system encounters a critical error.
Occurs when Windows encounters a critical system error and cannot recover
Displays a blue screen with error message and code
Often requires a system restart to resolve
Can be caused by hardware or software issues
- Q2. What do you know about VPN?
- Ans.
A VPN, or Virtual Private Network, is a secure network connection that allows users to access the internet privately and securely.
VPN encrypts data to ensure privacy and security
It allows users to access restricted websites or content
Commonly used for remote work or accessing company networks
Examples include NordVPN, ExpressVPN, and Cisco AnyConnect
- Q3. What will be the troubleshooting steps if a Monitor is not working?
- Ans.
Troubleshooting steps for a non-working monitor
Check power connection and ensure monitor is plugged in
Verify monitor is turned on and brightness settings are adjusted
Try connecting monitor to a different power source or computer
Check for loose cables or damaged ports
Restart computer and check display settings
Interview Preparation Tips
- Comptia
Skills evaluated in this interview
Interview questions from similar companies
Selected
I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.
(2 Questions)
- Q1. The recruiting manager asked about the basic's of cloud computing, outlook, operating system and some other things technical related to computer and devices related to it.
- Q2. What would would you do if a device (computer is slow), what troubleshooting steps can we perform?
- Ans.
To troubleshoot a slow computer, we can perform various steps.
Check for any running programs or processes that may be causing the slow down
Clear temporary files and cache
Check for malware or viruses
Update drivers and software
Check for available disk space
Restart the computer
Perform a hardware diagnostic test
Interview Preparation Tips
2.About operating system (windows. mac)
3.Different web browser
4.Outlook in general.
5.There will also be a round where you would be tested for your communication skill as well.
Skills evaluated in this interview
Selected
(5 Questions)
- Q1. Database Management system SQL and PlSQL
- Q2. C Language and C++ Language And Data base Management system SQL and PlSQL and Java
- Q3. Database Management system
- Q4. Sql ad PlSQL Mango Data For Loop and While loop
- Q5. C language andC ++ Language and Java
Interview Preparation Tips
First round > General aptitude and versant test.
(3 Questions)
- Q1. How to manage VDI?
- Ans.
VDI can be managed by monitoring performance, updating software, optimizing resources, and ensuring security.
Monitor performance regularly to identify any issues or bottlenecks.
Update VDI software and patches to ensure system stability and security.
Optimize resources by balancing workloads and adjusting configurations as needed.
Ensure security measures are in place, such as encryption, access controls, and regular back...
- Q2. O365 services and it's related questions.
- Q3. Questions on cloud computing, cloud services.
Interview Preparation Tips
Skills evaluated in this interview
(2 Questions)
- Q1. Explain about patch management in Linux
- Q2. After patching what are the issues you faced. How did you troubleshoot those issues.
I applied via Referral and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. WebEx related questions?
- Q2. Cucm related questions
YASIN S
(2 Questions)
- Q1. What is Linux and which flavor you've worked on?
- Ans.
Linux is an open-source operating system based on Unix, known for its stability, security, and flexibility.
Linux is an open-source operating system that is widely used in servers, supercomputers, and embedded systems.
There are many flavors of Linux, known as distributions, such as Ubuntu, CentOS, Debian, and Red Hat.
Each Linux distribution has its own package management system, desktop environment, and software reposit...
- Q2. What is roles and responsibilities as a system admin
(2 Questions)
- Q1. Salary expectations
- Q2. How fast you can join
Skills evaluated in this interview
Selected
I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduce yourself.
- Ans.
I am a dedicated and experienced System Administrator with a strong background in managing IT infrastructure.
Over 5 years of experience in system administration
Proficient in managing servers, networks, and security systems
Skilled in troubleshooting and resolving technical issues
Certified in relevant technologies such as Microsoft, Cisco, etc.
- Q2. About your company
Interview Preparation Tips
System Administrator Interview Questions & Answers
Genpact
Gadicharla.Harikrishna
posted on 18 Nov 2024
Reasoning arthemetic
Basic coding skills technical questions
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NTT Data Service Desk Associate Reviews and Ratings
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|  ₹2.8 L/yr - ₹11 L/yr |
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Senior Associate
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| ₹1.2 L/yr - ₹7.3 L/yr |
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Network Engineer
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| ₹1.8 L/yr - ₹10 L/yr |
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Software Developer
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| ₹2.5 L/yr - ₹13 L/yr |
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