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Unisys Service Desk Engineer Interview Questions and Answers

Updated 3 Jul 2024

Unisys Service Desk Engineer Interview Experiences

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Tell us about yourself
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a passion for troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing desktop support to end users

    • Proficient in diagnosing and resolving hardware and software issues

    • Strong communication skills to effectively communicate with users and IT teams

    • Certified in ITIL and CompTIA A+

    • Experience in setting up and configuring new hardware

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Test
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Mostly focused on communication
Round 2 - One-on-one 

(1 Question)

  • Q1. Managerial Round for communication+ technical + overall nature for check if we can work in 24*7 environment.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Regarding work experience 

(1 Question)

  • Q1. Checking our communication skills
Round 2 - Technical 

(1 Question)

  • Q1. Question was regarding my previous job role like what us input device in an organization, router, switch, etc
Round 3 - HR 

(1 Question)

  • Q1. Package discussion and some question related to previous work

Interview Preparation Tips

Interview preparation tips for other job seekers - It is waste of time in joining in this company as there is no growth for smart and hardworking employees. Every thing is received to show off employee and management is also worst so my advice for experience candidate it is not the best place to work.
It is only for fresher it may be the place to work .

I applied via Naukri.com and was interviewed in Aug 2019. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. If your System is locked and don't know the password how you recovered?
  • Ans. 

    To recover from a locked system without password, use password reset disk or boot from external media.

    • Use password reset disk if created beforehand

    • Boot from external media and reset password

    • Use command prompt to reset password

    • Contact IT support for assistance

  • Answered by AI
  • Q2. About Active Directory?
  • Q3. What is DHCP?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices on a network.

    • DHCP is used to simplify network administration by automatically assigning IP addresses to devices on a network.

    • It allows devices to join a network and obtain an IP address without manual configuration.

    • DHCP servers can also assign other network configuration information, such as ...

  • Answered by AI
  • Q4. What is DNN ?
  • Ans. 

    DNN stands for DotNetNuke, a web content management system based on Microsoft .NET.

    • DNN is a popular CMS used for creating and managing websites.

    • It is based on Microsoft .NET framework and written in VB.NET or C#.

    • DNN offers a range of features including content management, user management, and site administration.

    • It has a large community of developers and users who contribute to its development and support.

    • Some examples...

  • Answered by AI
  • Q5. MS Outlook configuration at exchange level?
  • Ans. 

    MS Outlook configuration at exchange level involves setting up email accounts, managing permissions, and configuring security settings.

    • Exchange server must be configured to allow Outlook access

    • Email accounts must be created and configured with appropriate settings

    • Permissions must be set for users and groups

    • Security settings must be configured to prevent unauthorized access

    • Examples include setting up shared mailboxes, c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very friendly and advice you to prepare active directory very thoroughly and outlook configuration.

Skills evaluated in this interview

Unisys Interview FAQs

How many rounds are there in Unisys Service Desk Engineer interview?
Unisys interview process usually has 1 rounds. The most common rounds in the Unisys interview process are One-on-one Round.
How to prepare for Unisys Service Desk Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Unisys. The most common topics and skills that interviewers at Unisys expect are Active Directory, Analytical, Desktop Support, Helpdesk and IT Service Desk.

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Unisys Service Desk Engineer Salary
based on 20 salaries
₹3.5 L/yr - ₹5.8 L/yr
42% more than the average Service Desk Engineer Salary in India
View more details

Unisys Service Desk Engineer Reviews and Ratings

based on 5 reviews

2.9/5

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2.5

Skill development

1.5

Work-life balance

2.0

Salary

3.0

Job security

3.0

Company culture

2.0

Promotions

2.5

Work satisfaction

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