Sofitel Luxury Hotel Housekeeping Associate Interview Questions and Answers

Q1. Tell me about yourself
Ans. 
I am a detail-oriented and hardworking individual with experience in housekeeping and a passion for maintaining cleanliness and organization.
• Experienced in performing various housekeeping tasks such as cleaning, dusting, and vacuuming

• Strong attention to detail to ensure all areas are thoroughly cleaned and organized

• Ability to work efficiently and independently to meet deadlines

• Excellent communication skills to coordina
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Q2. How many rooms in oberoi grand
Ans. 
The Oberoi Grand has a total of 209 rooms.
• The Oberoi Grand has 209 rooms in total.

• The rooms are divided into different categories such as Deluxe Rooms, Luxury Suites, and Presidential Suites.

• Each room is elegantly designed and equipped with modern amenities for the comfort of guests.
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Q1. How much time to make a bed
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Q2. Why do you choose housekeeping
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I choose housekeeping because I enjoy creating a clean and organized environment for others to enjoy.
• I have a passion for cleanliness and organization

• I find satisfaction in seeing a space transformed from messy to clean

• I enjoy helping others by providing a comfortable and welcoming environment

• I have previous experience in housekeeping roles
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Q1. Why do you want to join oberoi grand
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I want to join Oberoi Grand because of its reputation for excellence in hospitality and its commitment to providing exceptional guest experiences.
• I am impressed by Oberoi Grand's reputation for providing top-notch service and luxurious accommodations.

• I am excited about the opportunity to work in a prestigious hotel like Oberoi Grand and contribute to its success.

• I believe that Oberoi Grand's focus on attention to detai...read more
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Q2. What is the meaning of your name
Ans. 
My name means 'grace' in Latin.
• My name originates from Latin

• It means 'grace' or 'favor'

• It is a common name for both males and females
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Q1. What did you learn in your internship
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Q2. What's happening in the world , India or whats in the news
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Q3. Share a situation when you handled guest
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Q4. Tell us about the hotel where you trained
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Q5. What do you know about the Oberoi
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Q1. Technical Questions department specific
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Quant,Logical Reasoning

Simple Aptitude and Case study

Q1. How will you handle veg nonveg concern ?
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Q2. How to handle angary customer?
Ans. 
Handling an angry customer requires active listening, empathy, and a willingness to find a solution.
• Listen actively to the customer's concerns without interrupting them

• Empathize with the customer's frustration and acknowledge their feelings

• Apologize for any inconvenience caused and take responsibility for finding a solution

• Offer a solution that meets the customer's needs and expectations

• Follow up with the customer to e
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