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Sofitel Luxury Hotel Front Office Receptionist Interview Questions and Answers

Updated 9 Aug 2023

Sofitel Luxury Hotel Front Office Receptionist Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is luxury to you
  • Q2. Are you able to take on overnight shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to sound confident

Interview questions from similar companies

I applied via Company Website and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Identifying a missing number, shape, or image at the end of a series, or they might give you a written scenario

Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Topics to prepare for Marriott International Front Office Receptionist interview:
  • Any one
Interview preparation tips for other job seekers - Be punctual at your interview. It is to be on time at your job interview.
Be polite with everyone..
Be prepared for your interview.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Why you have chosen Hotel industry ? As I have commerce background
  • Ans. 

    I chose the hotel industry because of my passion for hospitality and customer service, despite having a commerce background.

    • Passion for hospitality and customer service

    • Opportunities for growth and advancement

    • Enjoy working in a fast-paced environment

    • Desire to interact with people from diverse backgrounds

  • Answered by AI
  • Q2. How would you identify the guest at airport?
  • Ans. 

    Guests can be identified at the airport by looking for their name on a sign, checking their identification documents, or contacting them via phone or email.

    • Look for the guest's name on a sign or placard

    • Check the guest's identification documents such as passport or driver's license

    • Contact the guest via phone or email to confirm their identity

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Find a better job and take this job only if you don't want to much stress, they say it's a general shift but they will tell you to come even at night to receive their VIP guests.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How many guest can stay in a room?
  • Ans. 

    The number of guests that can stay in a room varies depending on the room type and hotel policy.

    • The standard occupancy for a hotel room is usually 2 guests, but some rooms can accommodate more.

    • Suites or family rooms may have a higher occupancy limit, typically ranging from 4 to 6 guests.

    • Hotels may charge extra for additional guests beyond the standard occupancy.

    • Some hotels may offer rollaway beds or sofa beds to accomm

  • Answered by AI

I applied via Campus Placement and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. If given a chance to work as Food and Beverage exciting executive, would you like to continue with that or you'll stick to front office.
  • Ans. 

    I would prefer to continue working as a Front Office Executive.

    • I have a strong passion for customer service and enjoy interacting with guests at the front desk.

    • I have developed excellent organizational and communication skills that are essential for a front office role.

    • I believe my strengths align better with the responsibilities of a front office executive.

    • I have previous experience and training in front office operat...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for JW Marriott Front Office Executive interview:
  • Communication Skills
  • Situational question
  • Groupdiscussion
Interview preparation tips for other job seekers - Often there are times when The Hr will try to switch the role, so that to see whether you're going to stay on the decision or you'll change. It shows that how quickly you can change when the main motive was to become some thing else and you chose something else. It psychological question and you need to be very careful with your answer.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement

Round 1 - Group Discussion 

Current Hotel trends on Customer satisfaction to be discussed for half an hr

Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic introduction to self
  • Q2. Why chose Front Office over other departments

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep yourself updated on latest industry trends
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic about front offfice.
Round 3 - Behavioral 

(1 Question)

  • Q1. Introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident enough and look good
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Apr 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Past experience
  • Q2. Information about yourself

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Questions

Round 3 - HR 

(8 Questions)

  • Q1. Why are you looking for a change?
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Share details of your previous job.
  • Q5. Where do you see yourself in 5 years?
  • Q6. Why should we hire you?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I need a job mandatory at night shift because am thinking about my future

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Questions

Round 3 - HR 

(8 Questions)

  • Q1. Why are you looking for a change?
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Share details of your previous job.
  • Q5. Where do you see yourself in 5 years?
  • Q6. Why should we hire you?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I need a job mandatory at night shift because am thinking about my future

Sofitel Luxury Hotel Interview FAQs

How many rounds are there in Sofitel Luxury Hotel Front Office Receptionist interview?
Sofitel Luxury Hotel interview process usually has 2 rounds. The most common rounds in the Sofitel Luxury Hotel interview process are Resume Shortlist and One-on-one Round.

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Sofitel Luxury Hotel Front Office Receptionist Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Sofitel Luxury Hotel Front Office Receptionist Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
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