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Societe Generale Global Solution Centre Service Management Specialist Interview Questions and Answers
Updated
3 Jun 2021
Societe Generale Global Solution Centre Service Management Specialist Interview Experiences
1 interview found
Anonymous
I applied via Company Website and was interviewed in May 2021. There were 5 interview rounds.
Interview Questionnaire
6 Questions
- Q1. ITIL overview
- Ans.
ITIL is a framework for IT service management that focuses on aligning IT services with the needs of the business.
ITIL stands for Information Technology Infrastructure Library
It provides a set of best practices for IT service management
ITIL consists of five core publications: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement
ITIL is widely adopted by organizations...
- Q2. Change management lifecycle
- Q3. Release management lifecycle
- Q4. Conflict management
- Q5. Stakeholder communications
- Q6. Vendor management
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Interview Preparation Tips
Interview preparation tips for other job seekers - The interviewer was looking for in depth knowledge on the modules. If you have hands on prior experience, tackling the questions should be easy. Always quote as much examples as you can. Show diversity in the type of issues handled
Skills evaluated in this interview
Top trending discussions
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Engineering - Software & QA
1w (edited)
unsurpassedalbert
·
works at
TCS
Trying to switch after 8 years
I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions.
Please can anybody suggest the companies with the same stability and security of jobs in the IT sector
Worked in the following domains till now
Hitech domain
Banking(BFSI) domain
Telecom - Verizon
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Interview questions from similar companies
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in Jul 2024. There were 2 interview rounds.
Round 1 - HR
(4 Questions)
- Q1. What is your experience in the Record to Report (RTR) domain?
- Q2. Are you comfortable with shift work?
- Q3. Can you provide a brief introduction about yourself?
- Q4. What is your current cost to company (CTC)?
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Round 2 - Technical
(10 Questions)
- Q1. Can you provide a brief self-introduction and describe your current work profile?
- Q2. What precautions should be taken when mentioning details in your CV to ensure you can answer questions related to them effectively during an interview?
- Q3. What is the difference between revenue expenditure and capital expenditure?
- Q4. What is the difference between amortisation and depreciation?
- Q5. How would you rate yourself in relation to your teammates?
- Q6. How would you calculate a rate in Excel?
- Q7. What is the process for passing journal entries related to prepaid expenses and accruals?
- Q8. What is your understanding of accrual and deferred accounting?
- Q9. What is a contingent liability?
- Q10. What information do you have about Genpact?
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Interview Preparation Tips
Interview preparation tips for other job seekers - Never give up and approach every interview with confidence. Over the past three months, I attended 13 to 14 interviews; there may be times when you might not be the right fit for a particular company, but do not let that discourage you. Keep pushing forward, and if you give your best effort, good results will come with time. I also experienced a low phase, but by staying committed to learning and continuously improving myself, I have been able to grow, and you can do the same.
Interview experience
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(2 Questions)
- Q1. They mentioned that we will be working from Google office with facilities like food and transport. Which was true but they did not mention that it was not permanent as we are the vendors
- Q2. Don’t remember much
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Interview Preparation Tips
Interview preparation tips for other job seekers - I was hired for a different role. Which I was working for eventually. But after about 6 months things changed. I was asked to work on anything and everything which I’m not eligible for or have no experience in.
Then after talking to many other teams in the organisation they told me that cognizant work culture is that way where the project dissolves and then they move you to another process or make you do something else that you have not signed up for. So this is the work culture here. I personally coming from an agency background would suggest that working for a service based company was a bad idea.
Then after talking to many other teams in the organisation they told me that cognizant work culture is that way where the project dissolves and then they move you to another process or make you do something else that you have not signed up for. So this is the work culture here. I personally coming from an agency background would suggest that working for a service based company was a bad idea.
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(2 Questions)
- Q1. What's the industry overview?
- Ans.
The industry overview of Management Consulting involves providing strategic advice to organizations to improve performance and efficiency.
Management consultants work with clients across various industries to solve complex business problems.
They analyze data, develop recommendations, and help implement solutions.
Key focus areas include strategy, operations, technology, and organizational structure.
Examples of top manage...
- Q2. How will you plan launch of a new brand?
Answered by
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Round 2 - One-on-one
(2 Questions)
- Q1. What are your strengths?
- Q2. Where do you see yourself in 5 years?
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Team Lead Operations Interview Questions & Answers
Sutherland Global Services
ashitosh sabbanwar
posted on 15 Jun 2024
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(2 Questions)
- Q1. Introduce about college experience?
- Q2. Some hidden things you liked in your management?
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Round 2 - Group Discussion
Choose your own topic and explain to others?
Round 3 - HR
(2 Questions)
- Q1. How much salary do you expect?
- Q2. Why should we hire you?
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Interview Preparation Tips
Interview preparation tips for other job seekers - Kindly be attentive and confident
Interview experience
Average
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected
I applied via Job Portal
Round 1 - HR
(3 Questions)
- Q1. Salary expection
- Q2. Near by Location
- Q3. Team leader position
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Interview Preparation Tips
Topics to prepare for IBM Team Lead Operations interview:
- Sales experience
sita rathnam
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(1 Question)
- Q1. Tell me about your self
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Round 2 - One-on-one
(1 Question)
- Q1. Project handling
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Interview experience
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test
Basic questions on aptitude
Round 2 - HR
(2 Questions)
- Q1. Work experience?
- Q2. Qualities you would like to emphasis more in office
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Bimal Saha
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - HR
(1 Question)
- Q1. Last job and total experience discussion along with salary expectation.
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Round 3 - Technical
(1 Question)
- Q1. Domain specific questions were asked.
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Senior Manager Project Management Interview Questions & Answers
Publicis Sapient
Ankita Dalal
posted on 15 Feb 2023
Interview experience
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Aug 2022. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Case Study
Expansion framework for a global chain
Round 3 - Technical
(2 Questions)
- Q1. Group discussion on the case study with tech representatives
- Q2. No further discussion required with the technical teams
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Interview Preparation Tips
Interview preparation tips for other job seekers - Be very crisp and succinct in your discussion round.Points should be well tailored.
Societe Generale Global Solution Centre Interview FAQs
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Societe Generale Global Solution Centre Service Management Specialist
Salary
based on 4 salaries
₹16
L/yr - ₹21
L/yr
61%
more
than the average Service Management Specialist Salary in India
View more details
Societe Generale Global Solution Centre Service Management Specialist Reviews and Ratings
based on 1 review
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