SMS Group Travel Desk Manager Interview Questions and Answers

Q1. Case based on hyperlocal
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Q2. Growth case and guestimates
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Q3. Guestimates on category sizing
Ans. 
Estimating the size of different categories based on available data and trends.
• Analyze historical sales data to identify trends and patterns in category sizing

• Consider external factors such as market trends and competition

• Use market research and customer feedback to make informed guestimates

• Utilize forecasting techniques to predict future category sizing

• Example: Estimate the size of the electronics category based on pa
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Q1. Can you provide an overview of your total work experience and describe your most recent job profile?
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I have 8 years of experience in retail management, with my most recent job as a Store Manager at a large department store.
• Managed a team of 20+ employees and oversaw daily operations

• Responsible for inventory management, sales targets, and customer service

• Implemented new strategies to increase sales and improve customer satisfaction

• Collaborated with vendors and conducted regular performance reviews

• Trained new employees ...read more
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Q2. What information can you provide regarding take-home salary?
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Take-home salary is the amount an employee receives after deductions such as taxes and benefits.
• Take-home salary is the net amount received by an employee after deductions for taxes, insurance, retirement contributions, etc.

• It is the actual amount that an employee takes home and can use for personal expenses.

• Take-home salary can vary based on factors such as tax rates, benefits packages, and deductions.

• Employees should...read more
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Q1. What is your experience with purchasing processes and SAP?
Ans. 
I have 5 years of experience managing purchasing processes and using SAP for inventory management.
• Managed purchasing processes for a retail company, including vendor selection, negotiation, and order placement

• Utilized SAP software for inventory management, tracking stock levels, and generating purchase orders

• Trained team members on how to use SAP for purchasing and inventory tasks
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Q2. How you handle inventory & project
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I handle inventory by conducting regular audits, implementing efficient tracking systems, and forecasting demand. For projects, I use project management tools, set clear goals, and communicate effectively with team members.
• Conduct regular audits to track inventory levels and identify any discrepancies

• Implement efficient tracking systems such as barcode scanning or RFID technology

• Forecast demand based on historical data...read more
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Q1. About your career and structured questions
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General maths, english and current affairs

Any topic time provided was 5 minutes

Q1. About your MBA/PGDM course. Personal details. Whether having Bike and laptop. If a candidate has bike and laptop and the aptitude test and GD round has been cleared then the chances of getting the job is 9...read more
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Q1. About welding, FOS, mechanics basics
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Q1. Future plan after 5 years
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In 5 years, I aim to have advanced to a senior management position, leading a team and contributing to the company's growth.
• Continuously develop leadership skills through training and mentorship programs

• Seek opportunities for advancement within the company or industry

• Set specific goals for career progression and regularly assess progress towards them
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Q2. Achievements and failures
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