Skyappz Software Sales Telecaller Interview Questions and Answers

Problem solving skills

Q1. Common sorting algorithms
Ans. 
Common sorting algorithms include Bubble Sort, Selection Sort, Insertion Sort, Merge Sort, Quick Sort, and Heap Sort.
• Bubble Sort - repeatedly steps through the list, compares adjacent elements, and swaps them if they are in the wrong order

• Selection Sort - repeatedly finds the minimum element from the unsorted part and swaps it with the first unsorted element

• Insertion Sort - builds the final sorted array one item at a t...read more
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Q2. Second largest element in an array
Ans. 
Find the second largest element in an array of strings.
• Convert the strings to integers for comparison.

• Sort the array in descending order.

• Access the second element in the sorted array to get the second largest element.
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Q3. Reverse string
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Q4. Palindrome check
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Q5. Java Exception Handling
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Q6. Java Streams and Lambdas
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Q1. Interior good ok
Ans. 
Yes I am interested thank you
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Q2. Just thank you so much
Ans. 
Your most welcome your company reshammiyant is very good tell you
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Q3. Yes it is very good company that's why I am
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Thank you so much I will do this film my preparation scheme
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Q4. Yes it is very good company that's why I am cho yes I am interested
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Q5. Aisa I am interested
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Good had tricky questions

Q1. Ur experience on the project
Ans. 
I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.
• Handled inbound and outbound calls to potential customers

• Provided information about insurance policies and answered customer queries

• Met daily targets for number of calls made and policies sold
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Q2. Toughest situation u ever face
Ans. 
The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.
• Remaining calm and composed

• Active listening to understand the customer's concerns

• Empathizing with the customer's frustration

• Finding a solution to address the customer's issues

• Maintaining professionalism throughout the interaction
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Name date of birth location experience

Q1. Self introduction
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Q2. Ap ye company kyn join krna chate ho
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Q1. Selfie introduction
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Q1. Tell me about your self
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Q2. How you handle aggressive customers
Ans. 
I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.
• Stay calm and composed

• Listen actively to understand their concerns

• Empathize with their emotions

• Offer solutions to address their issues

• Seek assistance from a supervisor if needed
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Easy test, can be easily solved

Q1. Tell me about yourself
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Q2. What is your work ex
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Q1. Tell me about yourself
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