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skinnsi Customer Support Executive Interview Questions and Answers

Updated 23 Jan 2022

skinnsi Customer Support Executive Interview Experiences

1 interview found

I applied via Apna Jobs and was interviewed in Dec 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 5 skills for customer service.Difference between Empathy and Sympathy.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always try to elaborate, dont speak in one or two words.Be positive and say your weakness also in positive way.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Walk through on cv and basic ques
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About your self
  • Q2. And laptop configuration
Round 2 - Trainer 

(1 Question)

  • Q1. Laptop configuration, previous work details
Round 3 - Assignment 

General knowledge test and aptitude test

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Assignment 

Basic English knowledge

Round 2 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Q2. Is there any experience in this field
Round 3 - Behavioral 

(2 Questions)

  • Q1. Testing your communication skills
  • Q2. Cheking fluency in hindi and English

Interview Preparation Tips

Topics to prepare for Reliance Communications Customer Care Executive interview:
  • Strong Communication Skills
  • Fluency
  • Listening
  • Public Speaking
Interview preparation tips for other job seekers - Try to work in your communication skills. It will help you to get the job. Very friendly interviews.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Asking for work experience .
  • Q2. SKILLS AND WEEAKNESS
Round 3 - One-on-one 

(2 Questions)

  • Q1. WHAT YOU SEE IN YOURSELF
  • Q2. HOW YOU OVERCOME CHALLANGES

Interview Preparation Tips

Interview preparation tips for other job seekers - WORK FROM HOME OPPORTINITIES AND COMPANY GOODWILL CHECK BEFORE
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Walk through on cv and basic ques
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Walk me through your profile, mock call
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic introduction
Round 2 - HR 

(2 Questions)

  • Q1. Basic Introduction
  • Q2. Tell me something about your town/district
Round 3 - Aptitude Test 

Very easy and basic type of analytical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your introduction well.
Be confident.

I applied via campus placement at Dr Ram Manohar Lohia Avadh University, Faizabad and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1. Why did you decide to apply to this role? 2. What experience do you have that would be relevant to this role? 3. Tell me about your experience in … 4. What did you like most about the job description? 5...
  • Ans. 

    Why did you decide to apply to this role?

    • I have always been passionate about providing excellent customer service

    • I have previous experience in managing a customer service team

    • I am excited about the opportunity to contribute to the growth and success of the company

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Reliance Communications Customer Service Manager interview:
  • Review the job description
  • Consider your eligibility for th
  • Tell me about yourself?
Interview preparation tips for other job seekers - Market yourself. ...
Apply even if you're not fully qualified. ...
Job search like it's your job. ...
Use informational interviews to network. ...
Set yourself apart with letters of recommendation. ...
Know yourself and what you want. ...
Pump yourself up and stay positive.

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skinnsi Customer Support Executive Salary
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₹4.1 L/yr - ₹5.5 L/yr
68% more than the average Customer Support Executive Salary in India
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