Sitics Logistic Solutions HR Generalist Interview Questions and Answers

Q1. How to handle angry customer
Ans. 
Listen to the customer, empathize with their situation, remain calm, offer solutions, follow up.
• Listen actively to the customer's concerns without interrupting.

• Empathize with the customer's situation and show understanding.

• Remain calm and composed, even if the customer is being aggressive.

• Offer solutions or alternatives to address the customer's issue.

• Follow up with the customer to ensure their satisfaction and resolve
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Q2. What is customer service
Ans. 
Customer service is the assistance and support provided to customers before, during, and after a purchase.
• Customer service involves addressing customer inquiries, resolving complaints, and providing guidance on products or services.

• It focuses on building positive relationships with customers to ensure satisfaction and loyalty.

• Examples include answering phone calls, responding to emails, and assisting customers in perso...read more
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Q3. Tell me about yourself
Ans. 
Experienced HR Recruiter with a passion for connecting top talent with leading companies.
• Over 5 years of experience in recruiting and talent acquisition

• Strong understanding of recruitment strategies and techniques

• Proven track record of successfully filling positions with qualified candidates

• Excellent communication and interpersonal skills

• Passionate about helping individuals find their dream job
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Q4. What is ecommerce website
Ans. 
An ecommerce website is an online platform where businesses sell products or services to customers over the internet.
• Allows customers to browse and purchase products online

• Usually includes features like shopping carts, payment gateways, and product listings

• Examples include Amazon, eBay, and Shopify
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Q5. Tell me about your yesterday , what you can done
Ans. 
Yesterday, I conducted phone screenings for potential candidates and scheduled interviews for next week.
• Conducted phone screenings for potential candidates

• Scheduled interviews for next week
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Q1. Introduce yourself
Ans. 
I am a seasoned HR professional with 10+ years of experience in recruitment, employee relations, and performance management.
• 10+ years of experience in HR

• Specialize in recruitment, employee relations, and performance management

• Strong communication and interpersonal skills
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Q2. Would you like to relocate?
Ans. 
Yes, I am open to relocating for the right opportunity.
• I am open to exploring new locations for career growth

• I am willing to relocate if it aligns with my career goals

• I have relocated in the past for career advancement
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Q1. Introduce yourself
Ans. 
I am a seasoned HR professional with 10+ years of experience in recruitment, employee relations, and performance management.
• Bachelor's degree in Human Resources Management

• SHRM-CP certification

• Led successful recruitment campaigns resulting in 20% increase in qualified candidates

• Implemented employee engagement initiatives resulting in 15% decrease in turnover rate
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Q2. Would you like to relocate
Ans. 
Yes, I am open to relocating for the right opportunity.
• I am open to exploring new locations for career growth

• I have relocated in the past for job opportunities

• I am willing to consider relocation if it aligns with my career goals
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Q3. Why did you switch from engineering to HR
Ans. 
I switched from engineering to HR because I discovered my passion for working with people and helping them reach their full potential.
• Realized passion for working with people

• Enjoyed helping others reach their potential

• Strong communication and interpersonal skills

• Desire to make a positive impact on organizational culture
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Q1. Tell me about yourself
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Q2. Tell me about your education and background
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Q1. Tell me about yourself
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Q2. About your education background
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HR role in a Company and theri usage

IT was easy and moderta level and mainly of quant

Q1. It was normal PIR round.HR asked me about my self.
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Q1. The questions were all about your personality, how you rate yourself in those situations. I was asked to select more than one option ranking 1 which suits best to me.
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Q1. This was the main round which held for an hour. He asked many questions to me. 1.Tell me about yourself? 2.Why should we hire you ? 3.What is the team size you are handling? 4.Why 1 x 1 with associates is ...read more
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Q1. Should be able to explain every small details of the current role
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Q2. Depends on the role you play
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Q1. Same question in more detail
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Q1. General details on current role
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Q2. Personal Aspirations, the interviewers were friendly so it was a free flowing conversation.
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Q1. Explain about your work experience
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Q1. Ask questions about carrier work etc
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Q1. Salary discussion
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