Motilal Oswal Financial Services HR Intern Interview Questions and Answers

Gig economy- pros and cons for 13 people.

Q1. 1. Self Introduction 2. Why ABC 3. Past Experience in College 4. MBA Projects
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Q1. How to handle angry customer
Ans. 
Listen to the customer, empathize with their situation, remain calm, offer solutions, follow up.
• Listen actively to the customer's concerns without interrupting.

• Empathize with the customer's situation and show understanding.

• Remain calm and composed, even if the customer is being aggressive.

• Offer solutions or alternatives to address the customer's issue.

• Follow up with the customer to ensure their satisfaction and resolve
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Q2. What is customer service
Ans. 
Customer service is the assistance and support provided to customers before, during, and after a purchase.
• Customer service involves addressing customer inquiries, resolving complaints, and providing guidance on products or services.

• It focuses on building positive relationships with customers to ensure satisfaction and loyalty.

• Examples include answering phone calls, responding to emails, and assisting customers in perso...read more
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Q3. Tell me about yourself
Ans. 
Experienced HR Recruiter with a passion for connecting top talent with leading companies.
• Over 5 years of experience in recruiting and talent acquisition

• Strong understanding of recruitment strategies and techniques

• Proven track record of successfully filling positions with qualified candidates

• Excellent communication and interpersonal skills

• Passionate about helping individuals find their dream job
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Q4. What is ecommerce website
Ans. 
An ecommerce website is an online platform where businesses sell products or services to customers over the internet.
• Allows customers to browse and purchase products online

• Usually includes features like shopping carts, payment gateways, and product listings

• Examples include Amazon, eBay, and Shopify
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Q5. Tell me about your yesterday , what you can done
Ans. 
Yesterday, I conducted phone screenings for potential candidates and scheduled interviews for next week.
• Conducted phone screenings for potential candidates

• Scheduled interviews for next week
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Two data structure and algorithms questions, and one SQL query question.

Q1. Linked list cycle detection, Uses of stack and heap
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Q2. Project related questions
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Q1. Project related questions
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Q2. Coin distribution, merge K sorted lists
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Q1. Expectations from the company
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Q2. Personal experience that showed strength and weakness
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Q1. Tell me about a situation when you used your strength(Agile learner)
Ans. Use Star method Situation: During covid there was need of a doctor portal in my city Task: We need to make a product in a team Action: we made a team with our seniors learnt skills required from designing to development to launching of product. We delegated our tasks according to our skills. Result: Meetmydoctor.com was born
Answered by Gauravi Kumari
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Q2. Where you see yourself in 5 years ?
Ans. I do not know about 5 years but in 2 years I would like to be in higher position in your company
Answered by Gauravi Kumari
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Q3. Why you want to work at jp morgan
Ans. Inclusivity, best finance company in the world
Answered by Gauravi Kumari
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Q4. Tools you use for designing UI UX
Ans. 
I use a variety of tools for designing UI/UX, including Sketch, Adobe XD, Figma, and InVision.
• Sketch: A popular design tool with a wide range of features and plugins.

• Adobe XD: A powerful tool for creating interactive prototypes and wireframes.

• Figma: A collaborative design tool that allows real-time collaboration and prototyping.

• InVision: A platform for creating interactive and animated prototypes.
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Q5. What are your fields of interest(related to job and profession )?
Ans. Product design, finance analyst ,client acquisition
Answered by Gauravi Kumari
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Q6. Resume related questions ? (most questions will be from here)
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Q7. Do u have any questions for us ? Answer: What are the oppurtunities for growth in the company ?
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Q8. You can grow upwards above lader or lateral within internal dept
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General Aptitude Test

Q1. Basic Java Questions
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Q2. Project Related
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Q1. Can you handle stress
Ans. 
Yes, I can handle stress effectively by staying organized, prioritizing tasks, and taking breaks when needed.
• I have experience in high-pressure environments and have successfully managed multiple tasks simultaneously

• I practice stress-relief techniques such as deep breathing and mindfulness to stay calm under pressure

• I communicate openly with my team and manager to address any concerns or challenges that may arise
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Q2. Yoy have leadership quality
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2 hours online assessment

Q1. How much CTC are you expecting?
Ans. 
I am expecting a competitive salary based on my experience, skills, and the market standards.
• Research the average salary range for HR Executive Recruiters in the industry

• Consider my years of experience and level of expertise

• Negotiate based on the benefits and perks offered by the company

• Be open to discussing a salary range rather than a fixed number
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Q2. How long will youbwork with our NGO
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