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Sigma Outsourcing Services Pvt. Ltd Interview Questions and Answers

Updated 12 Jul 2021

Sigma Outsourcing Services Pvt. Ltd Interview Experiences

2 interviews found

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself.
  • Q2. What is your current salary package?
  • Q3. Can you make 200-300 calls per day and produce business?
  • Ans. 

    Yes, I can make 200-300 calls per day and produce business.

    • I have experience in telecalling and have successfully generated business through calls.

    • I am confident in my communication skills and ability to persuade potential customers.

    • I understand the importance of follow-up calls and building relationships with clients.

    • I have a track record of meeting or exceeding sales targets through telecalling.

    • I am comfortable with ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be normal. Be confident. Don't feel nervous. Don't hesitate.

Telecalling Executive Interview Questions asked at other Companies

Q1. Which accounting platforms have you worked on? Which one do you prefer the most?
View answer (3)

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. What is loan collection or what do you mean by loan collection
  • Ans. 

    Loan collection refers to the process of collecting payments from borrowers who have taken out loans.

    • It involves contacting borrowers who have missed payments or defaulted on their loans.

    • The goal is to negotiate a repayment plan or recover the outstanding amount.

    • Loan collection can be done in-house or outsourced to a third-party agency.

    • Effective communication skills and knowledge of debt collection laws are essential f...

  • Answered by AI
  • Q2. What is your strengths and weakness
  • Q3. If you have an opportunity to get the job how can you proof yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and confidential attitude

Telecalling Executive Interview Questions asked at other Companies

Q1. Which accounting platforms have you worked on? Which one do you prefer the most?
View answer (3)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(3 Questions)

  • Q1. Introduction about your self
  • Q2. Joining day after tomorrow
  • Q3. Report in time at office
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction about your self
  • Q2. Joining the day after tomorrow
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Technical 

(4 Questions)

  • Q1. Give a brief about the work which I did on day to day basis in the previous organisation as a Business Analyst.
  • Ans. 

    As a Business Analyst, I was responsible for gathering and analyzing business requirements, creating functional specifications, conducting stakeholder meetings, and facilitating communication between business and IT teams.

    • Gathered and documented business requirements from stakeholders

    • Analyzed data to identify trends and make recommendations for process improvements

    • Created functional specifications for new software deve...

  • Answered by AI
  • Q2. Have you worked in Waterfall model / Scrum model?
  • Ans. 

    Yes, I have experience working in both Waterfall and Scrum models.

    • I have experience working in Waterfall model, where requirements are gathered upfront and the project progresses in a linear fashion.

    • I have also worked in Scrum model, where the project is divided into sprints and iterative development is done.

    • In Waterfall model, I have worked on projects with well-defined scope and fixed timelines.

    • In Scrum model, I have...

  • Answered by AI
  • Q3. What was the team size which I handled as a Business Analyst?
  • Ans. 

    I have experience handling teams ranging from 5 to 15 members as a Business Analyst.

    • Managed a team of 8 analysts in a previous project

    • Collaborated with a team of 12 developers and testers in another project

    • Led a team of 5 business analysts in a recent initiative

  • Answered by AI
  • Q4. And the background about the project and my roles and responsibilities working with the offshore / onshore teams
Round 2 - Technical 

(2 Questions)

  • Q1. Was there any interaction with the onshore folks ? If yes then what was my role?
  • Ans. 

    Yes, I had regular interactions with the onshore team to gather requirements and provide updates on project progress.

    • Regularly communicated with onshore team to gather requirements

    • Provided updates on project progress to onshore stakeholders

    • Collaborated with onshore team to ensure alignment on project goals

  • Answered by AI
  • Q2. Who was the PO in your team ? How Business Analyst and the PO coordinate?
  • Ans. 

    The Product Owner (PO) in my team was responsible for defining and prioritizing the product backlog. Business Analyst and PO coordinate through regular meetings, communication, and collaboration.

    • The PO defines and prioritizes the product backlog based on business value and stakeholder needs.

    • The Business Analyst works closely with the PO to understand requirements, gather feedback, and ensure alignment with business goa...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. How was the requirements being gathered? Who used to gather the requirements ? Is the PO or the Business Analyst in your team?
  • Ans. 

    Requirements were gathered through collaboration between the Product Owner and Business Analyst in the team.

    • Requirements were gathered through stakeholder interviews, workshops, and document analysis.

    • The Product Owner and Business Analyst worked closely together to ensure all requirements were captured accurately.

    • The Business Analyst facilitated the requirements gathering process and documented the findings for review ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I had 3 rounds of technical interview for Lead Business Analyst job profile, one with the VP, Manager and the AVP. All the technical rounds were cleared successfully. The interviewers were so kind, they had shared the feedback and the result on the spot at the end of the interview call. I had to follow up during each interview call to the HR reconfirming about the status of the interview in each stage. After the 3rd final technical round the HR ghosted as they didn't had the budget. In the initial call itself it was discussed clearly about the expectations which I had in terms of compensation.
A humble request to all the fellow job seekers, please get it confirmed at each stage with the HR before agreeing for next round of interview if they really are going to accept the expectations of compensation. As it will save your time a lot and focus on the interview calls which you really deserve rather than getting ghosted at the end.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Introduction
Round 2 - Aptitude Test 

It was nice and some questions are easy and some are moderate

Round 3 - HR 

(2 Questions)

  • Q1. Ask about working days and timing of job .
  • Q2. Ask about working days and timing of job
Round 4 - Read the script . 

(1 Question)

  • Q1. Read the script.

US Medical Billing Process Associate - Healthcare Voice Process Interview Questions & Answers

Sunknowledge Services user image Anonymous

posted on 24 Nov 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2024. There were 5 interview rounds.

Round 1 - Group Discussion 

GD was basically asking intro of everyone.

Round 2 - One-on-one 

(1 Question)

  • Q1. No questions in 1 on 1 round. Here HR will tell you that they're giving 15k for freshers & 17 for experienced candidate. Are you willing to go ahead or not?
Round 3 - Aptitude Test 

MCQ questions on computer(their computer in office), similar as other interviews.

Round 4 - Typing Test 

(1 Question)

  • Q1. Typing test. Speed & accuracy are being measured.
Round 5 - Behavioral 

(1 Question)

  • Q1. Manager/team lead was calling(over phone) and asking questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Even before going for the interview, on Ambitionbox I saw a review where someone told about that nonsense interviewer named 'Preeti Doshi'. And after attending the interview I can definitely confirm that the review was definitely true. The person named named Preeti Doshi has some serious ego issues and lacks experience of taking interviews. Where all the candidates are being asked to wear formals, the interviewer herself was wearing button open shirt, utter nonsense.

Second part, they're exploiting the cheap labor part and taking advantage of people's tough time. Offering 15k for a fresher in BPO in 2024 and 17k for 2+ years of experienced candidate. (Just for reference, I've started my BPO career in March 2022 at 15k/month salary. So it's way below standards in 2024 end)

Third part, they will waste your whole day there. Delaying each process by 40 mins to 1h. (For reference, I've entered the building at 1 PM, left it after 8 PM). If you're going for the interview a bit far from Sector V, then good luck at returning to your home that night.

Honestly, if you're living near that office and just trying to start your career(just for the sake of adding 'experienced' in your resume for future jobs) only then consider this post at Sun Knowledge.

Also there's no night shift allowance as well.

I'd rather suggest to try Amazon VCS jobs(for freshers). It will be WFH, same BPO sector, better salary, rotational shift, in case of night shift there will be night shift allowance as well.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. How handling team and process discrepancy the Breaks and handling call to oversight team for error call.
  • Q2. I will learn new things and growth
  • Q3. How setup new funds
  • Q4. We have behaviour in management
  • Q5. Always positive thoughts and hard work

Interview Preparation Tips

Topics to prepare for Statestreet HCL Services Reconciliation Specialist interview:
  • Bank Reconciliation
Interview preparation tips for other job seekers - Some of the people they don't talk properly but they will do great hard worker and smart work. You have to give to chance to them develop and trainings.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Jan 2025.

Round 1 - Technical 

(5 Questions)

  • Q1. What is type casting
  • Q2. What's stlc
  • Q3. Framework structure for TestNg
  • Q4. Besic questions on jmeter and sql
  • Q5. How to update name in database.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - Assignment 

Voice and accent round

Round 2 - HR 

(2 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. What is your current salary?
Round 3 - One-on-one 

(2 Questions)

  • Q1. What makes you a suitable candidate for this position?
  • Q2. What value do you hope to bring to this company?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - Group Discussion 

GD was an great experience

Round 2 - Aptitude Test 

Moderate test easy to clear

Round 3 - One-on-one 

(4 Questions)

  • Q1. Self introduction
  • Q2. Understanding questions
  • Q3. Stability questions
  • Q4. Family background
Round 4 - Technical 

(4 Questions)

  • Q1. Self introduction
  • Q2. Communication check
  • Q3. Understanding questions
  • Q4. Stability questions

Sigma Outsourcing Services Pvt. Ltd Interview FAQs

How to prepare for Sigma Outsourcing Services Pvt. Ltd interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sigma Outsourcing Services Pvt. Ltd. The most common topics and skills that interviewers at Sigma Outsourcing Services Pvt. Ltd expect are Collections, Telecalling, Collection Management, Debt Management and Recovery.
What are the top questions asked in Sigma Outsourcing Services Pvt. Ltd interview?

Some of the top questions asked at the Sigma Outsourcing Services Pvt. Ltd interview -

  1. Can you make 200-300 calls per day and produce busine...read more
  2. What is loan collection or what do you mean by loan collect...read more

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Sigma Outsourcing Services Pvt. Ltd Interview Process

based on 1 interview

Interview experience

1
  
Bad
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Sigma Outsourcing Services Pvt. Ltd Reviews and Ratings

based on 64 reviews

2.9/5

Rating in categories

2.9

Skill development

2.7

Work-life balance

2.4

Salary

2.7

Job security

2.8

Company culture

2.2

Promotions

2.6

Work satisfaction

Explore 64 Reviews and Ratings
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