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I will remain calm, listen attentively, empathize with the customer, and find a solution to their problem.
Stay calm and composed
Listen attentively to understand the customer's concerns
Empathize with the customer and acknowledge their frustration
Apologize for any inconvenience caused
Offer a solution or alternative options to resolve the issue
Ensure the customer feels heard and valued
Some of the top questions asked at the Shriram General Insurance interview -
The duration of Shriram General Insurance interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 25 interviews
Interview experience
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Rating in categories
Marketing Executive
213
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Senior Executive
205
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Branch Manager
172
salaries
| ₹0 L/yr - ₹0 L/yr |
Assistant Manager
161
salaries
| ₹0 L/yr - ₹0 L/yr |
Executive Accountant
159
salaries
| ₹0 L/yr - ₹0 L/yr |
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