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I will remain calm, listen attentively, empathize with the customer, and find a solution to their problem.
Stay calm and composed
Listen attentively to understand the customer's concerns
Empathize with the customer and acknowledge their frustration
Apologize for any inconvenience caused
Offer a solution or alternative options to resolve the issue
Ensure the customer feels heard and valued
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I applied via Walk-in and was interviewed before Jun 2021. There was 1 interview round.
posted on 20 Jul 2021
I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 4 interview rounds.
I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.
posted on 4 May 2019
I applied via Other and was interviewed in Dec 2018. There were 5 interview rounds.
I applied via Referral and was interviewed before Jun 2021. There was 1 interview round.
posted on 3 Jan 2021
I applied via Campus Placement and was interviewed before Jan 2020. There were 3 interview rounds.
posted on 1 Apr 2021
I applied via Company Website and was interviewed in Oct 2020. There were 4 interview rounds.
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
based on 1 interview
Interview experience
based on 14 reviews
Rating in categories
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