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Shriram Finance
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I would politely inform the customer that it is not possible to meet at that time and suggest an alternative time.
Apologize for the inconvenience caused
Explain that it is not possible to meet at that time
Suggest an alternative time that is convenient for both parties
Thank the customer for their understanding
Top trending discussions
Repo charge is the fee charged by a lender when a borrower defaults on a loan and the lender seizes and sells the collateral.
Repo charge is short for 'repurchase agreement charge.'
It is a fee charged by a lender when a borrower defaults on a loan and the lender seizes and sells the collateral.
The repo charge is meant to cover the lender's costs associated with the repossession and sale of the collateral.
The amount of t...
The question is invalid and does not have a meaningful answer.
The question is mathematically incorrect as it does not specify what 'bucket' represents.
Without knowing the value of 'bucket', it is impossible to determine the answer.
It is likely that the question was asked to test the candidate's ability to identify and handle invalid or nonsensical questions.
I applied via Approached by Company and was interviewed before May 2021. There were 2 interview rounds.
Gd
I applied via Walk-in and was interviewed before May 2021. There was 1 interview round.
Handling customers according to company rules and regulations.
Understand and follow company policies and procedures
Be polite and professional when dealing with customers
Listen actively to customer concerns and provide appropriate solutions
Maintain accurate records of customer interactions
Ensure customer satisfaction while adhering to company guidelines
Handle difficult customers with patience and empathy
Escalate issues
I applied via Walk-in and was interviewed in Jun 2021. There was 1 interview round.
posted on 27 Jan 2025
I appeared for an interview in Dec 2024.
I appeared for an interview in Feb 2025.
I have over five years of experience in the finance sector, specializing in collections and credit management.
Worked as a Collections Specialist for three years at XYZ Corp, improving recovery rates by 20%.
Managed a portfolio of over 200 accounts, ensuring timely payments and reducing delinquency.
Implemented new collection strategies that decreased average days sales outstanding (DSO) by 15 days.
Collaborated with cross...
I applied via Job Portal and was interviewed before Feb 2022. There were 3 interview rounds.
Exam before the interview ie, aptitude Test, Arithmetic,
posted on 18 Oct 2022
I applied via Walk-in and was interviewed in Apr 2022. There were 2 interview rounds.
Some of the top questions asked at the Shriram Finance Collections Executive interview for experienced candidates -
based on 64 reviews
Rating in categories
Relationship Executive
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495
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421
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333
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