ShopKirana Commercial Head Interview Questions and Answers

Inbound department receives and processes incoming inventory shipments.

• Receiving and verifying incoming shipments

• Unloading and unpacking inventory

• Sorting and labeling inventory

• Entering inventory data into computer systems

• Inspecting inventory for damage or defects

• Storing inventory in designated locations

The inbound department is responsible for receiving and processing incoming inventory.

• Receives shipments of inventory from suppliers

• Inspects and verifies the accuracy of received items

• Processes and records incoming inventory in the system

• Organizes and stores inventory in designated locations

• Coordinates with other departments to ensure timely delivery of inventory

• Handles returns and exchanges of defective or incorrect i

T-codes are transaction codes used in SAP for executing specific tasks.

• MM01 - Create Material Master

• ME21N - Create Purchase Order

• VA01 - Create Sales Order

• MB51 - Material Document List

• MIGO - Goods Movement

• FBL3N - Display G/L Account Line Items

Sales is the process of persuading a potential customer to buy a product or service.

• Sales involves identifying potential customers and their needs

• It requires effective communication and negotiation skills

• Salespeople must be knowledgeable about the product or service they are selling

• Sales can be done through various channels such as face-to-face, phone, email, or online

• Examples of sales include selling cars, insurance,

Customer service is the support and assistance provided to customers before, during, and after a purchase.

• Customer service involves listening to and understanding the needs of the customer

• It includes providing helpful and accurate information about products or services

• It also involves resolving any issues or complaints the customer may have

• Examples of good customer service include prompt responses, personalized attenti...read more