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Shivalik Small Finance Bank
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Shivalik Small Finance Bank Interview Questions and Answers
15 Interview questions
Sales in banking drives revenue, enhances customer relationships, and promotes financial products that meet client needs.
Revenue Generation: Sales activities directly contribute to the bank's profitability through fees and interest from loans.
Customer Retention: By effectively selling products, banks can build loyalty and retain customers, reducing churn.
Cross-Selling Opportunities: Banks can offer complementary p...
A Customer Service Officer (CSO) ensures customer satisfaction by addressing inquiries, resolving issues, and providing product information.
Act as the primary point of contact for customer inquiries, ensuring timely responses.
Resolve customer complaints effectively, such as handling a billing issue or product return.
Provide product information and guidance, helping customers choose the right products.
Maintain cust...
Achieving monthly targets involves strategic planning, consistent effort, and effective relationship management.
Set clear, measurable goals at the beginning of the month.
Regularly track progress against targets to identify areas for improvement.
Engage with clients proactively to understand their needs and adjust strategies accordingly.
Utilize CRM tools to manage relationships and monitor interactions.
Example: If t...
SFTP port number is used for secure file transfer over SSH protocol.
SFTP port number is typically 22.
It is used for secure file transfer over SSH protocol.
SFTP stands for Secure File Transfer Protocol.
Telnet is a network protocol used to access and manage devices remotely over a network.
Telnet allows users to connect to a remote device or server using a command-line interface.
It is commonly used for troubleshooting network issues, configuring devices, and accessing remote servers.
Telnet operates on port 23 and transmits data in plain text, making it less secure compared to SSH.
Example: telnet 192.168.1.1
Ping full form is Packet Internet Groper.
Packet Internet Groper is a network administration utility used to test the reachability of a host on an Internet Protocol (IP) network.
It works by sending ICMP Echo Request packets to the target host and waiting for an ICMP Echo Reply.
Ping is commonly used to troubleshoot network connectivity issues.
Example: 'ping www.google.com'
Managing server services involves monitoring performance, ensuring security, implementing updates, and optimizing resources.
Regularly monitor server performance to identify any issues or bottlenecks
Implement security measures such as firewalls, encryption, and access controls
Schedule regular updates and patches to keep servers running smoothly
Optimize resource allocation to ensure efficient use of server resources
...
The branch head is responsible for overseeing all operations, managing staff, ensuring customer satisfaction, and meeting financial goals.
Overseeing all branch operations
Managing and leading branch staff
Ensuring customer satisfaction and resolving any issues
Meeting financial goals and targets
Implementing company policies and procedures
Developing and implementing strategies to increase branch profitability
The banking sector refers to the industry that deals with financial transactions, including deposits, loans, investments, and currency exchange.
Banks provide various financial services to individuals, businesses, and governments.
They accept deposits from customers and provide loans and mortgages.
Banks also offer investment services such as wealth management and retirement planning.
The banking sector is regulated b...
I have experience in various verticals including technology, finance, and healthcare.
Technology: Managed sales for software and hardware solutions.
Finance: Sold financial products and services to businesses.
Healthcare: Worked with hospitals and clinics to provide medical equipment.
Shivalik Small Finance Bank Interview Experiences
39 interviews found
Narendra Savkare
Selected
I appeared for an interview in Jan 2025, where I was asked the following questions.
- Q1. Can you tell me about yourself?
- Q2. Can you describe your previous job and the work culture there?
Interview Preparation Tips
Dillip Nayak
Selected
I appeared for an interview in Jan 2025, where I was asked the following questions.
- Q1. Working knowledge
- Q2. Kyc related part
- Q3. Dvu verification part
Interview Preparation Tips
Anonymous
Selected
I applied via Job Fair and was interviewed in Oct 2024. There was 1 interview round.
(2 Questions)
- Q1. What is a telnet?
- Ans.
Telnet is a network protocol used to access and manage devices remotely over a network.
Telnet allows users to connect to a remote device or server using a command-line interface.
It is commonly used for troubleshooting network issues, configuring devices, and accessing remote servers.
Telnet operates on port 23 and transmits data in plain text, making it less secure compared to SSH.
Example: telnet 192.168.1.1
- Q2. What is a SFTP port number?
- Ans.
SFTP port number is used for secure file transfer over SSH protocol.
SFTP port number is typically 22.
It is used for secure file transfer over SSH protocol.
SFTP stands for Secure File Transfer Protocol.
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. What is the ping full form??
- Ans.
Ping full form is Packet Internet Groper.
Packet Internet Groper is a network administration utility used to test the reachability of a host on an Internet Protocol (IP) network.
It works by sending ICMP Echo Request packets to the target host and waiting for an ICMP Echo Reply.
Ping is commonly used to troubleshoot network connectivity issues.
Example: 'ping www.google.com'
- Q2. How to manage your server service's?
- Ans.
Managing server services involves monitoring performance, ensuring security, implementing updates, and optimizing resources.
Regularly monitor server performance to identify any issues or bottlenecks
Implement security measures such as firewalls, encryption, and access controls
Schedule regular updates and patches to keep servers running smoothly
Optimize resource allocation to ensure efficient use of server resources
Imple...
Interview Preparation Tips
Skills evaluated in this interview
Selected
I appeared for an interview in Aug 2024.
(5 Questions)
- Q1. When you experience
- Ans.
I remain calm and focused, seeking solutions and maintaining professionalism.
Stay calm and composed
Focus on finding solutions
Maintain professionalism
Communicate effectively with all parties involved
- Q2. Target achieve month
- Ans.
Achieving monthly targets involves strategic planning, consistent effort, and effective relationship management.
Set clear, measurable goals at the beginning of the month.
Regularly track progress against targets to identify areas for improvement.
Engage with clients proactively to understand their needs and adjust strategies accordingly.
Utilize CRM tools to manage relationships and monitor interactions.
Example: If the ta...
- Q3. Insurance benefits
- Q4. Company convens
- Q5. And support all time
Interview Preparation Tips
Good choice Shivalik and join guys
Full support branch
Selected
(1 Question)
- Q1. About banking career and experience
Interview Preparation Tips
- About banking operations knowled
Basic quantitative test
(1 Question)
- Q1. Basic questions on risk management
Interview Preparation Tips
- Q1. Self introduction
- Q2. About experience
Selected
I appeared for an interview in Nov 2024, where I was asked the following questions.
- Q1. What is the Role of CSO?
- Ans.
A Customer Service Officer (CSO) ensures customer satisfaction by addressing inquiries, resolving issues, and providing product information.
Act as the primary point of contact for customer inquiries, ensuring timely responses.
Resolve customer complaints effectively, such as handling a billing issue or product return.
Provide product information and guidance, helping customers choose the right products.
Maintain customer ...
- Q2. Why sales is important in banking?
- Ans.
Sales in banking drives revenue, enhances customer relationships, and promotes financial products that meet client needs.
Revenue Generation: Sales activities directly contribute to the bank's profitability through fees and interest from loans.
Customer Retention: By effectively selling products, banks can build loyalty and retain customers, reducing churn.
Cross-Selling Opportunities: Banks can offer complementary produc...
(1 Question)
- Q1. What do you know about banking sector?
- Ans.
The banking sector refers to the industry that deals with financial transactions, including deposits, loans, investments, and currency exchange.
Banks provide various financial services to individuals, businesses, and governments.
They accept deposits from customers and provide loans and mortgages.
Banks also offer investment services such as wealth management and retirement planning.
The banking sector is regulated by gov...
Interview Preparation Tips
Top trending discussions
Shivalik Small Finance Bank Interview FAQs
The duration of Shivalik Small Finance Bank interview process can vary, but typically it takes about less than 2 weeks to complete.
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Shivalik Small Finance Bank Interviews By Designations
- Shivalik Small Finance Bank Assistant Manager Interview Questions
- Shivalik Small Finance Bank Deputy Manager Interview Questions
- Shivalik Small Finance Bank Relationship Manager Interview Questions
- Shivalik Small Finance Bank Customer Service Manager Interview Questions
- Shivalik Small Finance Bank Management Trainee Interview Questions
- Shivalik Small Finance Bank Business Analyst Interview Questions
- Shivalik Small Finance Bank System Engineer Interview Questions
- Shivalik Small Finance Bank Finance Executive Interview Questions
- Show more
Interview Questions for Popular Designations
Overall Interview Experience Rating
based on 41 interview experiences
Difficulty level
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Interview Questions from Similar Companies
Shivalik Small Finance Bank Reviews and Ratings
based on 507 reviews
Rating in categories
|
Assistant Manager
126
salaries
|  ₹2.8 L/yr - ₹6.9 L/yr |
|
Deputy Manager
103
salaries
| ₹3 L/yr - ₹8 L/yr |
|
Relationship Manager
45
salaries
| ₹2.4 L/yr - ₹5.1 L/yr |
|
Branch Head
42
salaries
| ₹8 L/yr - ₹14.2 L/yr |
|
Senior Executive
39
salaries
| ₹2.8 L/yr - ₹4.5 L/yr |
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