Shivalik Small Finance Bank Senior Relationship Manager Interview Questions and Answers

Q1. What do you mean by sales
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Q1. Why you left your previous job
Ans. 
Seeking new challenges and growth opportunities
• Desire for career advancement

• Lack of professional development

• Company restructuring or downsizing

• Relocation or personal reasons
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Q2. Wht is your salary expectation
Ans. 
My salary expectation is negotiable and depends on the responsibilities and opportunities for growth in the role.
• My salary expectation is flexible and open to negotiation.

• I am looking for a competitive salary that reflects my skills and experience.

• I am also interested in discussing opportunities for growth and advancement within the company.

• I am open to considering other benefits and incentives as part of the overall c
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Q3. Wht is your Total experience
Ans. 
I have 8 years of experience as a Relationship Manager.
• I have worked as a Relationship Manager for 8 years.

• During my tenure, I have successfully managed client relationships and achieved sales targets.

• I have extensive experience in providing financial advice and solutions to clients.

• I have a proven track record of building and maintaining long-term relationships with clients.

• I have also trained and mentored junior Rela...read more
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Q4. Wht is your job profile
Ans. 
As a Relationship Manager, my job profile involves building and maintaining strong relationships with clients, understanding their financial needs, and providing them with personalized solutions.
• Building and maintaining relationships with clients

• Understanding clients' financial needs

• Providing personalized solutions

• Assisting clients in achieving their financial goals

• Cross-selling financial products and services

• Monitorin...read more
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Q1. Tell me about yourself.
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Q2. Name 5 things on asset side and liabilities side balance sheet.
Ans. 
Assets and liabilities are two sides of a balance sheet. Assets are what a company owns, while liabilities are what it owes.
• Assets: cash, accounts receivable, inventory, property, equipment

• Liabilities: accounts payable, loans, salaries payable, taxes payable, bonds

• Assets are listed on the left side of the balance sheet, while liabilities are listed on the right side

• The difference between assets and liabilities is known...read more
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Account opening loan lead granaration

Q1. Introduce about yourself and the previous job
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Q2. Share details of previous job
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Why are you looking for a change?
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Q5. Why should we hire you?
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Q6. Tell me about yourself.
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Q1. What is good quality in you and bad quality in u
Ans. 
Good quality: Strong communication skills. Bad quality: Impatience.
• Good quality: I have strong communication skills, which allows me to effectively convey information and build relationships with clients.

• Bad quality: I can be impatient at times, especially when dealing with slow processes or delays.

• Example: Good quality - I once resolved a complex issue by actively listening to a client's concerns and providing clear e...read more
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Q1. Why should we hire u
Ans. 
I have the necessary skills, experience, and passion to excel in the role of Relationship Officer.
• I have a strong background in customer service and relationship management.

• I am highly skilled in building and maintaining relationships with clients.

• I have a proven track record of achieving sales targets and exceeding customer expectations.

• I possess excellent communication and interpersonal skills.

• I am a problem-solver a...read more
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Q1. Opinion about changing customer demands and suggestion for customer satisfaction
Ans. 
Changing customer demands require proactive measures for customer satisfaction.
• Regularly gather feedback from customers to understand their evolving needs.

• Offer personalized solutions to meet individual customer requirements.

• Stay updated with industry trends and incorporate them into service offerings.

• Provide prompt and efficient customer service to resolve issues quickly.

• Offer loyalty programs and incentives to retain...read more
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