ShareChat Technical Support Executive Interview Questions and Answers

Q1. As you like ok
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Q2. Any question for me
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Q1. I am very confident . I am ready
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Q2. I am hard working.
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Q3. I am good listener
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Q4. I am cold gusy
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Basic questions and some grammatical type questions are also there ....

Q1. Why you need job ? What is your education qualification in college? Experience in this field
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Q1. 1.Basic questions related to sql
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Q1. Tell about your self?
Ans. First ofall thank you for giving this opportunity. My name is Sachin Sahani. I am currently living in my home town Ballia in Uttar Pradesh. Now, telling about my Schooling. I have completed my 10th from CBSE BOARD in 2017. I have completed my 12th from State Board. Now telling about my strength. I am a goal oriented person and I am always try to find a creative solution of problems within the limited time. Now telling ...read more
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Q2. How to sell any things to a customer?
Ans. 
To sell anything to a customer, understand their needs, highlight the benefits, and create a sense of urgency.
• Listen to the customer's needs and tailor your pitch accordingly

• Highlight the benefits and unique selling points of the product

• Create a sense of urgency by emphasizing limited availability or time-sensitive deals

• Address any concerns or objections the customer may have

• Close the sale by asking for the customer's ...read more
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Q3. I think sell is tree. Like small plants to grow and last position of grows is hard and strong. That's like sell. We are sell anything to anyone. First ofall we know to customer what needs of customer. Then...read more
Ans. 
The question seems to be about the process of selling and understanding customer needs.
• Selling involves understanding the customer's needs and offering a solution

• The process of selling can involve identifying potential customers and reaching out to them

• Building relationships with customers can lead to repeat business and positive word-of-mouth

• Effective communication and active listening are important skills for a custo
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Q4. Are you Fresher or Experienced?
Ans. I am a Fresher. That's okk. Or You says Experienced.
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Q5. Tell about you experienced that your knowledge ?
Ans. Now tell you experienced details briefly and be confident don't nervous.
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Q1. Tell me about yourself
Ans. 
Experienced customer support executive with a background in resolving customer issues and providing excellent service.
• Over 5 years of experience in customer support roles

• Skilled in handling customer inquiries, complaints, and technical issues

• Proficient in using CRM systems and ticketing platforms

• Strong communication and problem-solving skills

• Received multiple awards for outstanding customer service
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Q2. How can you handle frustrated customers
Ans. 
I handle frustrated customers by actively listening, empathizing, and finding solutions to their problems.
• Listen actively to understand their concerns

• Empathize with their emotions and show understanding

• Offer solutions or alternatives to resolve their issues

• Remain calm and professional throughout the interaction

• Follow up to ensure the problem is resolved to their satisfaction
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Q1. Why do you want to join our company
Ans. 
I am impressed by your company's reputation for excellent customer service and innovative solutions.
• Your company has a strong reputation for providing excellent customer service

• I am excited about the opportunity to work with a company that values innovation and creativity

• I believe that my skills and experience align well with the values and goals of your company
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Q2. Where can we see you in next 2 years if given an opportunity
Ans. 
In the next 2 years, I see myself excelling in my role as a Customer Support Executive, taking on more responsibilities, and contributing to the growth of the company.
• Continuing to provide excellent customer service and resolving issues efficiently

• Taking on leadership roles within the customer support team

• Participating in training programs to enhance my skills and knowledge

• Contributing innovative ideas to improve custo...read more
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Q1. I want to work for you because you are a market leader
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Q2. Workplace culture, and support employees to reach theirfull potential
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Q3. I believe that being part of a team driving innovation at the forefront of the industry will allow me to contribute significantly and learn from the best in the field.
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Q4. Fosters a positive exclusive environmental with open communication opportunities for continuous learning and development clear growth paths regular feedback recognition for achievements and a strong emphas...read more
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Q5. I believe that being part of a team driving innovation at the forefront of the industry will allow me to contribute significantly and learn from the best in the field
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Q6. Fosters a positive exclusive environment with open communication opportunities for continuous learning and development regular feedback recognition for achievements and empowers employee to take ownership ...read more
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Q1. Introduction yourself
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Q2. Why Smart phone is important
Ans. 
Smartphones are important for communication, productivity, entertainment, and access to information.
• Communication: Allows users to stay connected through calls, texts, emails, and social media.

• Productivity: Enables users to manage tasks, schedules, and work on the go.

• Entertainment: Provides access to games, music, videos, and social media platforms.

• Access to information: Allows users to browse the internet, access news...read more
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