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ShareChat Technical Support Executive Interview Questions and Answers

Updated 5 Jun 2024

ShareChat Technical Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Share chat support Chatroom
  • Ans. 

    Chat support chatroom is a platform where customers can interact with support agents in real-time.

    • Chat support chatroom allows customers to ask questions and receive immediate assistance.

    • Support agents can handle multiple customer inquiries simultaneously in a chatroom.

    • Chat support chatroom can be integrated with AI chatbots to provide automated responses.

    • Customers can also share files, screenshots, and other relevant ...

  • Answered by AI
  • Q2. And technical support Chatroom

Interview Preparation Tips

Interview preparation tips for other job seekers - Officel

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. No relevant questions to the job
  • Q2. Basic English tests

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are qualified above graduation, this is not the job you should be looking for.

I was interviewed before Apr 2021.

Round 1 - Telephonic Call 

(2 Questions)

Round duration - 45 Minutes
Round difficulty - Medium

It was in the mid day and since I applied for a Frontend role the discussion was majorly around data structure and bit of Javascript.
The interviewer was helping and good listener.

  • Q1. 

    Merge Two Sorted Linked Lists Problem Statement

    You are provided with two sorted linked lists. Your task is to merge them into a single sorted linked list and return the head of the combined linked list.

    ...
  • Ans. 

    Merge two sorted linked lists into a single sorted linked list without using additional space.

    • Create a dummy node to start the merged list

    • Compare the values of the two linked lists and add the smaller value to the merged list

    • Move the pointer of the merged list and the pointer of the smaller value list

    • Continue this process until one of the lists is fully traversed

    • Append the remaining elements of the other list to the me

  • Answered by AI
  • Q2. 

    Sort 0 1 2 Problem Statement

    Given an integer array arr of size 'N' containing only 0s, 1s, and 2s, write an algorithm to sort the array.

    Input:

    The first line contains an integer 'T' representing the n...
  • Ans. 

    Sort an array of 0s, 1s, and 2s in linear time complexity.

    • Use three pointers to keep track of 0s, 1s, and 2s while traversing the array.

    • Swap elements based on the values encountered to sort the array in-place.

    • Time complexity should be O(N) and space complexity should be O(1).

  • Answered by AI
Round 2 - Face to Face 

(3 Questions)

Round duration - 60 Minutes
Round difficulty - Medium

It was more of a in depth round on the framework I'm working on and problem solving.

  • Q1. What is the event loop and what is its significance?
  • Ans. 

    The event loop is a mechanism in programming that allows for asynchronous execution of code.

    • The event loop is a key component in JavaScript's runtime environment, responsible for handling asynchronous operations.

    • It continuously checks the call stack for any pending tasks and executes them in a non-blocking manner.

    • The event loop ensures that the program remains responsive by allowing other code to run while waiting for ...

  • Answered by AI
  • Q2. Can you provide examples of output-based questions in JavaScript that utilize browser APIs?
  • Ans. 

    Output-based questions in JavaScript using browser APIs

    • Example 1: Write a script that uses the Geolocation API to display the user's current location on a map

    • Example 2: Create a program that uses the Web Audio API to play a sound when a button is clicked

    • Example 3: Develop a web page that uses the Canvas API to draw a simple animation

  • Answered by AI
  • Q3. How would you design a system to support localization in a mobile app?
  • Ans. 

    Designing a system to support localization in a mobile app

    • Use resource files to store localized strings for different languages

    • Implement a language selection feature for users to choose their preferred language

    • Utilize localization libraries or frameworks to streamline the process

    • Consider cultural differences when localizing content, such as date formats and currency symbols

  • Answered by AI
Round 3 - Face to Face 

(3 Questions)

Round duration - 75 Minutes
Round difficulty - Hard

It was more of a fitment/managerial round.
Didn't had any coding questions, but was asked more on approaches and optimisations.
Discussions on the project you have worked on.

  • Q1. You need to find the fastest 3 horses out of a group, given that you can only race 5 horses at a time. How would you approach this problem?
  • Ans. 

    To find the fastest 3 horses out of a group with 5 horses racing at a time, we can use a tournament style approach.

    • Divide the horses into groups of 5 and race them against each other. This will give you the fastest horse in each group.

    • Take the winners from each group and race them against each other. The top 3 horses in this final race will be the fastest 3 overall.

    • Keep track of the results and compare the timings to d

  • Answered by AI
  • Q2. How do you debug the root cause of lag on a screen?
  • Ans. 

    To debug lag on a screen, analyze code, check for memory leaks, optimize rendering, and use profiling tools.

    • Analyze code to identify any inefficient algorithms or operations causing lag.

    • Check for memory leaks that could be impacting performance.

    • Optimize rendering by reducing the number of draw calls, optimizing shaders, and minimizing overdraw.

    • Use profiling tools like Xcode Instruments or Android Profiler to identify p

  • Answered by AI
  • Q3. Can you explain the architecture of the app you have recently worked on?
  • Ans. 

    The app I recently worked on is a social media platform for sharing photos and connecting with friends.

    • The app follows a client-server architecture, with the client being the mobile app and the server handling data storage and processing.

    • The client side is built using React Native for cross-platform compatibility.

    • The server side is implemented using Node.js with a MongoDB database for storing user data and photos.

    • The a...

  • Answered by AI

Interview Preparation Tips

Professional and academic backgroundI applied for the job as SDE - 1 in GurgaonEligibility criteriaNo criteriaCars24 interview preparation:Topics to prepare for the interview - Data Structures Algorithms, Javascript, System DesignTime required to prepare for the interview - 1 MonthInterview preparation tips for other job seekers

Tip 1 : Get your JS fundamentals right (if applying for a Frontend role, https://javascript.info/ is a good start)
Tip 2 : Apart from preparing data structures, practise on the communication skills as well (prepare your introduction, be a good listener and on spot improvisation plays key roles)

Application resume tips for other job seekers

Tip 1 : highlight projects related to the job profile in your resume and mention what was your contribution in them precisely in 1/2 lines.
Tip 2 : Include URLs to applications/projects that you have build and your achievements/blog (if any)

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tellme about yourself and How long you will stay if we hire you??

Interview Preparation Tips

Interview preparation tips for other job seekers - They look for genuine reason and how confident we are.nothing much complicated.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed before Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Previous company experience and current company roles and responsibilities
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

An aptitude test is an exam used to determine an a individual skills or propensity to succeed in a given activity . Aptitude test assumes that have inherent strengths and weeknesses. Towards success of failure in specific areas of based on their characteristics.

Round 3 - HR 

(2 Questions)

  • Q1. Why did you decide to apply to this role?
  • Q2. Why do we hire you ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi Am Naziya here please share the interview process.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. SQL related questions like joins
  • Q2. Types of join in sql
  • Ans. 

    Types of join in SQL include inner join, left join, right join, and full outer join.

    • Inner join returns only the matching records from both tables.

    • Left join returns all records from the left table and the matching records from the right table.

    • Right join returns all records from the right table and the matching records from the left table.

    • Full outer join returns all records when there is a match in either the left or rig

  • Answered by AI
  • Q3. Practical use of left join
  • Ans. 

    A left join is used to combine data from two tables based on a common column, including all records from the left table.

    • Left join returns all rows from the left table and the matching rows from the right table.

    • It is useful when you want to retrieve all records from the left table, even if there are no matches in the right table.

    • The result of a left join will have NULL values in the columns from the right table where th...

  • Answered by AI
  • Q4. Number of rows after applying certain join operations
  • Ans. 

    The number of rows after applying join operations depends on the type of join used and the data in the tables being joined.

    • Inner join retains only the rows that have matching values in both tables

    • Left join retains all rows from the left table and the matched rows from the right table

    • Right join retains all rows from the right table and the matched rows from the left table

    • Full outer join retains all rows when there is a

  • Answered by AI
  • Q5. Difference between vlookup in excel and some function in sql
  • Ans. 

    VLOOKUP in Excel is used to search for a value in a table and return a corresponding value, while SQL functions like JOIN and WHERE are used to retrieve data from multiple tables based on specified conditions.

    • VLOOKUP is specific to Excel and works on a single table, while SQL functions can work on multiple tables.

    • VLOOKUP requires the table to be sorted in ascending order, while SQL functions do not have this requiremen...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for SQL

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Coding Test 

Simple SQL & Excel test

Round 2 - One-on-one 

(1 Question)

  • Q1. Will Face hiring Manager

I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical customer service customer service team leadership

Interview Preparation Tips

Interview preparation tips for other job seekers - Technical customer service team leadership
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Non voice experience
  • Ans. 

    I have 2 years of experience working in a non-voice customer support role for an e-commerce company.

    • Handled customer queries and issues through email and chat support

    • Provided product information, resolved complaints, and processed orders

    • Maintained high customer satisfaction ratings through prompt and accurate responses

  • Answered by AI
  • Q2. Written English

Interview Preparation Tips

Interview preparation tips for other job seekers - Good written and verbal skills
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ShareChat Interview FAQs

How many rounds are there in ShareChat Technical Support Executive interview?
ShareChat interview process usually has 1 rounds. The most common rounds in the ShareChat interview process are Technical.
What are the top questions asked in ShareChat Technical Support Executive interview?

Some of the top questions asked at the ShareChat Technical Support Executive interview -

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