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ShareChat Technical Support Executive Interview Questions and Answers

Updated 5 Jun 2024

ShareChat Technical Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Share chat support Chatroom
  • Ans. 

    Chat support chatroom is a platform where customers can interact with support agents in real-time.

    • Chat support chatroom allows customers to ask questions and receive immediate assistance.

    • Support agents can handle multiple customer inquiries simultaneously in a chatroom.

    • Chat support chatroom can be integrated with AI chatbots to provide automated responses.

    • Customers can also share files, screenshots, and other relevant ...

  • Answered by AI
  • Q2. And technical support Chatroom

Interview Preparation Tips

Interview preparation tips for other job seekers - Officel

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Why your interest, how you manage time, how you will attract the farmer,
  • Q2. What do you know about our company, being a horticulturist how you will help the farmer through our company,
  • Ans. 

    I know that your company specializes in providing innovative solutions for farmers, and as a horticulturist, I can help improve crop yields and sustainability.

    • I am aware that your company offers a range of products and services tailored to the needs of farmers, such as seeds, fertilizers, and crop protection solutions.

    • I understand that your company focuses on sustainable agriculture practices and aims to help farmers i...

  • Answered by AI
  • Q3. What are your Weaker and stronger sides?
  • Q4. What role you like and why?
  • Q5. In brief explain about your MSc specialization and why u choose it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidant while you speak, must have information regarding company where you are giving interview and role your applying. Knowledge about your study. Your new ideas and motivationals thoughts, also your ability all you need to know before you give an interview.
This much information suffice to crack interview.

I applied via Recruitment Consultant and was interviewed before Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. No relevant questions to the job
  • Q2. Basic English tests

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are qualified above graduation, this is not the job you should be looking for.

I appeared for an interview before Apr 2021.

Round 1 - Telephonic Call 

(2 Questions)

Round duration - 45 Minutes
Round difficulty - Medium

It was in the mid day and since I applied for a Frontend role the discussion was majorly around data structure and bit of Javascript.
The interviewer was helping and good listener.

  • Q1. 

    Merge Two Sorted Linked Lists Problem Statement

    You are provided with two sorted linked lists. Your task is to merge them into a single sorted linked list and return the head of the combined linked list.

    ...
  • Ans. 

    Merge two sorted linked lists into a single sorted linked list without using additional space.

    • Create a dummy node to start the merged list

    • Compare the values of the two linked lists and add the smaller value to the merged list

    • Move the pointer of the merged list and the pointer of the smaller value list

    • Continue this process until one of the lists is fully traversed

    • Append the remaining elements of the other list to the me

  • Answered by AI
  • Q2. 

    Sort 0 1 2 Problem Statement

    Given an integer array arr of size 'N' containing only 0s, 1s, and 2s, write an algorithm to sort the array.

    Input:

    The first line contains an integer 'T' representing the n...
  • Ans. 

    Sort an array of 0s, 1s, and 2s in linear time complexity.

    • Use three pointers to keep track of 0s, 1s, and 2s while traversing the array.

    • Swap elements based on the values encountered to sort the array in-place.

    • Time complexity should be O(N) and space complexity should be O(1).

  • Answered by AI
Round 2 - Face to Face 

(3 Questions)

Round duration - 60 Minutes
Round difficulty - Medium

It was more of a in depth round on the framework I'm working on and problem solving.

  • Q1. What is the event loop and what is its significance?
  • Ans. 

    The event loop is a mechanism in programming that allows for asynchronous execution of code.

    • The event loop is a key component in JavaScript's runtime environment, responsible for handling asynchronous operations.

    • It continuously checks the call stack for any pending tasks and executes them in a non-blocking manner.

    • The event loop ensures that the program remains responsive by allowing other code to run while waiting for ...

  • Answered by AI
  • Q2. Can you provide examples of output-based questions in JavaScript that utilize browser APIs?
  • Ans. 

    Output-based questions in JavaScript using browser APIs

    • Example 1: Write a script that uses the Geolocation API to display the user's current location on a map

    • Example 2: Create a program that uses the Web Audio API to play a sound when a button is clicked

    • Example 3: Develop a web page that uses the Canvas API to draw a simple animation

  • Answered by AI
  • Q3. How would you design a system to support localization in a mobile app?
  • Ans. 

    Designing a system to support localization in a mobile app

    • Use resource files to store localized strings for different languages

    • Implement a language selection feature for users to choose their preferred language

    • Utilize localization libraries or frameworks to streamline the process

    • Consider cultural differences when localizing content, such as date formats and currency symbols

  • Answered by AI
Round 3 - Face to Face 

(3 Questions)

Round duration - 75 Minutes
Round difficulty - Hard

It was more of a fitment/managerial round.
Didn't had any coding questions, but was asked more on approaches and optimisations.
Discussions on the project you have worked on.

  • Q1. You need to find the fastest 3 horses out of a group, given that you can only race 5 horses at a time. How would you approach this problem?
  • Ans. 

    To find the fastest 3 horses out of a group with 5 horses racing at a time, we can use a tournament style approach.

    • Divide the horses into groups of 5 and race them against each other. This will give you the fastest horse in each group.

    • Take the winners from each group and race them against each other. The top 3 horses in this final race will be the fastest 3 overall.

    • Keep track of the results and compare the timings to d

  • Answered by AI
  • Q2. How do you debug the root cause of lag on a screen?
  • Ans. 

    To debug lag on a screen, analyze code, check for memory leaks, optimize rendering, and use profiling tools.

    • Analyze code to identify any inefficient algorithms or operations causing lag.

    • Check for memory leaks that could be impacting performance.

    • Optimize rendering by reducing the number of draw calls, optimizing shaders, and minimizing overdraw.

    • Use profiling tools like Xcode Instruments or Android Profiler to identify p

  • Answered by AI
  • Q3. Can you explain the architecture of the app you have recently worked on?
  • Ans. 

    The app I recently worked on is a social media platform for sharing photos and connecting with friends.

    • The app follows a client-server architecture, with the client being the mobile app and the server handling data storage and processing.

    • The client side is built using React Native for cross-platform compatibility.

    • The server side is implemented using Node.js with a MongoDB database for storing user data and photos.

    • The a...

  • Answered by AI

Interview Preparation Tips

Professional and academic backgroundI applied for the job as SDE - 1 in GurgaonEligibility criteriaNo criteriaCars24 interview preparation:Topics to prepare for the interview - Data Structures Algorithms, Javascript, System DesignTime required to prepare for the interview - 1 MonthInterview preparation tips for other job seekers

Tip 1 : Get your JS fundamentals right (if applying for a Frontend role, https://javascript.info/ is a good start)
Tip 2 : Apart from preparing data structures, practise on the communication skills as well (prepare your introduction, be a good listener and on spot improvisation plays key roles)

Application resume tips for other job seekers

Tip 1 : highlight projects related to the job profile in your resume and mention what was your contribution in them precisely in 1/2 lines.
Tip 2 : Include URLs to applications/projects that you have build and your achievements/blog (if any)

Final outcome of the interviewSelected

Skills evaluated in this interview

Round 1 - One-on-one 

(2 Questions)

  • Q1. *Tell us something about yourself *Describe yourself in one word *Tell about yours strenth and weekness *why did u apply for job
  • Q2. Do you have anything you want to revisit from your first interview What is your greatest weekness Tell about our companyAre you fresher are exprence in which company

Interview Preparation Tips

Interview preparation tips for other job seekers - *Market yourself,,,
*Apply even if your fully not qualified
*job sech like that is your job
*know yourself and wat you want,,
*pump yourself and always be positive
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. 1.Basic questions related to sql

I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why you chose ninjacart?
  • Ans. 

    I chose Ninjacart because of its reputation for quality products and excellent customer service.

    • Ninjacart has a strong reputation for providing high-quality products to its customers.

    • The company is known for its efficient delivery system, ensuring that customers receive their orders on time.

    • Ninjacart has a dedicated customer service team that is always ready to assist and resolve any issues.

    • The company offers a wide ra...

  • Answered by AI
  • Q2. If any illegal activity is took place in our company what will you do?
  • Ans. 

    I would immediately report the illegal activity to the appropriate authorities and cooperate fully with any investigations.

    • I would not ignore or cover up any illegal activity.

    • I would gather any evidence or information related to the illegal activity.

    • I would report the incident to my supervisor or the designated authority within the company.

    • I would cooperate fully with any investigations conducted by the authorities.

    • I w...

  • Answered by AI
  • Q3. What if they are also the part of the scam or illegal activity?
  • Ans. 

    If a customer is involved in a scam or illegal activity, it is important to follow company protocols and escalate the issue to the appropriate authorities.

    • Maintain professionalism and empathy while addressing the customer's concerns.

    • Gather as much information as possible about the situation and document it.

    • Follow company guidelines and protocols for handling such cases.

    • If necessary, escalate the issue to the relevant d...

  • Answered by AI
  • Q4. What if the head also knows about this illegal activity a and he is also a part of it?
  • Ans. 

    If the head is involved in illegal activity, it is important to report the matter to higher authorities or the appropriate legal channels.

    • Maintain professionalism and integrity

    • Document evidence of the illegal activity

    • Report the matter to higher authorities or the appropriate legal channels

    • Ensure the safety and well-being of oneself and colleagues

    • Consider seeking legal advice if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.) Be truthful about your skills, because you are the one going to face the consequences.

2.) Give honest answer to your question irrespective of thinking about what will be going to happen.

3.) All the best😀👍

Interview Questionnaire 

2 Questions

  • Q1. Explain Normal distribution
  • Ans. 

    Normal distribution is a probability distribution that is symmetric and bell-shaped.

    • It is also known as Gaussian distribution.

    • It is characterized by mean and standard deviation.

    • Many natural phenomena follow normal distribution, such as height and weight of individuals.

    • 68% of the data falls within one standard deviation of the mean, 95% within two standard deviations, and 99.7% within three standard deviations.

    • It is wid...

  • Answered by AI
  • Q2. Types of jobs in sql
  • Ans. 

    SQL jobs include database administrator, data analyst, data scientist, business intelligence analyst, and software developer.

    • Database Administrator

    • Data Analyst

    • Data Scientist

    • Business Intelligence Analyst

    • Software Developer

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare for MySql thoroughly

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. How many years of experience i have
  • Ans. 

    I have 15 years of experience in senior executive roles.

    • I have worked in various senior executive positions for the past 15 years.

    • I have successfully led teams and implemented strategic initiatives.

    • I have a proven track record of driving business growth and achieving targets.

    • I have extensive experience in managing budgets and resources.

    • I have strong leadership and communication skills.

    • I have a deep understanding of ind...

  • Answered by AI
Round 3 - HR 

(3 Questions)

  • Q1. What is my job role in current employment
  • Ans. 

    As a Senior Executive in my current employment, my job role involves overseeing the overall operations of the company, developing and implementing strategic plans, managing budgets, and leading a team of professionals.

    • Overseeing the overall operations of the company

    • Developing and implementing strategic plans

    • Managing budgets

    • Leading a team of professionals

  • Answered by AI
  • Q2. How to achieve the target
  • Ans. 

    To achieve the target, we need to set clear goals, create a plan, allocate resources, track progress, and make adjustments as needed.

    • Set specific, measurable, achievable, relevant, and time-bound goals

    • Create a detailed plan with actionable steps and deadlines

    • Allocate resources such as budget, manpower, and technology

    • Track progress regularly using key performance indicators

    • Make adjustments as needed based on feedback an...

  • Answered by AI
  • Q3. Why you're leaving current organisation
  • Ans. 

    Seeking new challenges and growth opportunities

    • Looking for a role that aligns better with my long-term career goals

    • Desire to work in a more dynamic and innovative environment

    • Seeking a higher level of responsibility and decision-making authority

    • Want to broaden my skill set and learn new industry trends

    • Current organization lacks opportunities for career advancement

  • Answered by AI
Round 4 - Behavioral 

(3 Questions)

  • Q1. How did you convince the client if he is not responding nd not interested
  • Ans. 

    To convince an unresponsive and uninterested client, it is important to understand their concerns, address their objections, and provide compelling reasons to engage.

    • Listen actively to the client's concerns and objections.

    • Empathize with the client and understand their perspective.

    • Address the client's concerns by providing relevant information and solutions.

    • Highlight the benefits and value proposition of the product or ...

  • Answered by AI
  • Q2. What is your skills.
  • Ans. 

    I have a diverse range of skills including leadership, strategic planning, and problem-solving.

    • Leadership: I have successfully led teams and organizations, demonstrating strong decision-making and communication skills.

    • Strategic Planning: I have developed and implemented strategic plans to drive business growth and achieve organizational goals.

    • Problem-solving: I am adept at analyzing complex problems, identifying soluti...

  • Answered by AI
  • Q3. Little bit about family members and personal

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself confidence about your past experience,
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your last ctc
  • Q2. Say about campony wt you know

Interview Preparation Tips

Interview preparation tips for other job seekers - About your self
Give bold anwer
keep smile on face

ShareChat Interview FAQs

How many rounds are there in ShareChat Technical Support Executive interview?
ShareChat interview process usually has 1 rounds. The most common rounds in the ShareChat interview process are Technical.
What are the top questions asked in ShareChat Technical Support Executive interview?

Some of the top questions asked at the ShareChat Technical Support Executive interview -

  1. Share chat support Chatr...read more
  2. And technical support Chatr...read more

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ShareChat Technical Support Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
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