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SBI Kiosk Banking Operations Executive Interview Questions and Answers

Updated 13 Oct 2022

SBI Kiosk Banking Operations Executive Interview Experiences

3 interviews found

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. My self and my dream job
  • Q2. Greatest strength , Greatest weekness .
  • Q3. Current working Bharti axa life insurance Ltd company, post:- counselor

Interview Preparation Tips

Topics to prepare for SBI Kiosk Banking Operations Executive interview:
  • My self
Interview preparation tips for other job seekers - I am looking for job in Patna,Bihar. Post:- Clark ,Gender:- female, Age:- 36
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction about your self
  • Q2. Why we will select you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Best wishes for future. Give your best in the time of interview.
Thanking you

I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. How to get Successful in your consideration for your job?
  • Q2. However in your succeed in your consideration?
  • Q3. How can we meet for interview?
  • Q4. Introduction of your?

Interview Preparation Tips

Interview preparation tips for other job seekers - No

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What you can tell about advance math
  • Ans. 

    Advanced math involves complex mathematical concepts and theories beyond basic arithmetic and algebra.

    • Advanced math includes topics such as calculus, linear algebra, differential equations, and probability theory.

    • It is used in various fields like engineering, physics, computer science, and finance to solve complex problems.

    • Understanding advanced math can help in optimizing operations, analyzing data, and making informe...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Had test for first round

Round 3 - Group Discussion 

Had group discussion after taking aptitude test

Round 4 - Case Study 

Asked many details about customers communication

Round 5 - Technical 

(9 Questions)

  • Q1. When technical round they asked how am I have knowledge about mobile technology
  • Ans. 

    I answered for the question they asked activation of mobile

  • Answered Anonymously
  • Q2. How you communicate with a customer when they enter in your outlet
  • Ans. 

    I greet them warmly, ask how I can assist, and provide information on promotions or specials.

    • Greet the customer with a smile and a warm welcome

    • Ask how you can assist them or if they need help finding anything

    • Inform them about any ongoing promotions or specials

    • Offer assistance in making a decision or provide recommendations if needed

  • Answered by AI
  • Q3. How you come to know about customer that what type of customer they are
  • Ans. 

    By analyzing their behavior, preferences, purchase history, and feedback.

    • Analyze customer behavior such as frequency of purchases, products/services they buy, and channels they use

    • Collect feedback through surveys, reviews, and social media interactions

    • Segment customers based on demographics, psychographics, and past interactions

    • Use data analytics tools to identify patterns and trends in customer data

    • Personalize communi...

  • Answered by AI
  • Q4. How you solve the customer problem without asking your seniors
  • Ans. 

    By analyzing the situation, utilizing resources, and making decisions based on experience and knowledge.

    • Analyze the customer problem thoroughly

    • Utilize available resources such as company policies, procedures, and past experiences

    • Make decisions based on your own experience and knowledge

    • Implement a solution and monitor its effectiveness

    • Seek feedback from the customer to ensure satisfaction

  • Answered by AI
  • Q5. How you communicate when customer too rude
  • Ans. 

    I remain calm, listen actively, empathize, and address the issue professionally.

    • Remain calm and composed

    • Listen actively to understand the customer's concerns

    • Empathize with the customer's emotions

    • Address the issue professionally and offer solutions

    • Avoid escalating the situation further

  • Answered by AI
  • Q6. How will start explaining about mobile phone technology
  • Ans. 

    Mobile phone technology is the technology used in mobile communication devices.

    • Explain the evolution of mobile phone technology from basic voice calls to smartphones with advanced features.

    • Discuss the components of mobile phones such as processors, displays, cameras, and connectivity options.

    • Explain the role of operating systems like iOS and Android in powering mobile devices.

    • Talk about the impact of mobile technology ...

  • Answered by AI
  • Q7. How you promise customer that when they will ask for new perticular numbers
  • Ans. 

    We promise customers timely delivery of new specific numbers by ensuring efficient operations and clear communication.

    • Ensure efficient operations to meet customer requests promptly

    • Maintain clear communication with customers regarding timelines and expectations

    • Provide updates on the progress of obtaining the new numbers

    • Offer alternatives or solutions if there are any delays

    • Follow up with customers to ensure satisfaction

  • Answered by AI
  • Q8. How will you come to the customer that they are buying the product or not
  • Ans. 

    By analyzing customer behavior, feedback, and sales data, we can determine if customers are buying the product.

    • Analyze sales data to track product purchases

    • Collect customer feedback to understand their satisfaction level

    • Monitor customer behavior on the website or in-store to see if they are browsing or purchasing

    • Conduct market research to identify trends and demand for the product

    • Use customer surveys or interviews to g

  • Answered by AI
  • Q9. How you convince the customer that when they are not ready to pay their mobile bill
  • Ans. 

    By highlighting the importance of timely payments and offering flexible payment options, I would convince the customer to pay their mobile bill.

    • Explain the consequences of not paying the bill on time, such as service interruption or late fees

    • Offer flexible payment options, such as payment plans or extensions

    • Highlight the benefits of maintaining a good payment history, such as improved credit score

    • Provide excellent cust...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - First they should know about the job which they wants to join
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Good communication and maintain attractive grooming

Interview Preparation Tips

Interview preparation tips for other job seekers - its a good company and well deserved candidates are selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 4 - One-on-one 

(1 Question)

  • Q1. Basic hr type questions
Round 5 - HR 

(1 Question)

  • Q1. Hr question scenario based

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on speaking and interpersonal skills

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. FBD usage function,finger bag machanisam and LOD sampling
  • Q2. Compression machine AWC handling and document handling
  • Q3. How to increse output and quality products
  • Ans. 

    Increasing output and quality products requires optimizing processes and utilizing technology.

    • Analyze current processes and identify areas for improvement

    • Implement technology solutions such as automation and data analysis

    • Invest in employee training and development

    • Regularly review and adjust processes to ensure efficiency and quality

    • Collaborate with suppliers and partners to improve supply chain

    • Encourage employee feedba

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer boldly and not panicly ,just relax and answer
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. About your previous company experience
  • Q2. My self ,experience , job profile kra
  • Q3. Experience, kra, what was your work profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Good opportunity , growth, more pay , new thing to learn
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What you can tell about advance math
  • Ans. 

    Advanced math involves complex mathematical concepts and theories beyond basic arithmetic and algebra.

    • Advanced math includes topics such as calculus, linear algebra, differential equations, and probability theory.

    • It is used in various fields like engineering, physics, computer science, and finance to solve complex problems.

    • Understanding advanced math can help in optimizing operations, analyzing data, and making informe...

  • Answered by AI

SBI Kiosk Banking Interview FAQs

How many rounds are there in SBI Kiosk Banking Operations Executive interview?
SBI Kiosk Banking interview process usually has 2 rounds. The most common rounds in the SBI Kiosk Banking interview process are Resume Shortlist and HR.

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based on 2 SBI Kiosk Banking interviews
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Recruitment Consultant
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
SBI Kiosk Banking Operations Executive Salary
based on 4 salaries
₹1.2 L/yr - ₹3 L/yr
47% less than the average Operations Executive Salary in India
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