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SBI Cards & Payment Services Senior Customer Service Executive Interview Questions and Answers

Updated 4 Aug 2023

SBI Cards & Payment Services Senior Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Referral and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self ,intro ,privious work profile
  • Q2. What is credit card , rotational shift
  • Ans. 

    Credit card is a financial tool that allows users to make purchases on credit. Rotational shift refers to working different shifts at different times.

    • Credit card is a payment card issued by a financial institution that allows the cardholder to borrow funds to pay for goods and services.

    • Rotational shift refers to a work schedule where employees rotate through a set number of shifts, such as morning, afternoon, and night...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and place

Interview questions from similar companies

I applied via Company Website and was interviewed in Feb 2018. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. More questions about current affairs.
  • Q2. What is knowledge about axis securities ltd.
  • Ans. 

    Axis Securities Ltd. is a subsidiary of Axis Bank, offering a wide range of financial services including stockbroking, investment advisory, and wealth management.

    • Axis Securities Ltd. is a leading stockbroking firm in India.

    • It is a subsidiary of Axis Bank, one of the largest private sector banks in India.

    • The company provides services like equity trading, derivatives trading, mutual funds, IPOs, and more.

    • Axis Securities ...

  • Answered by AI
  • Q3. Computer knowledge.

Interview Preparation Tips

General Tips: Don't nervous to answer any question. If you don't know the answer then please say you don't have idea about that.
Duration: 1-4 weeks

I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about yourself ?
  • Q2. Why do you want to join this company ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , whatever they ask
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. My qualification
  • Q2. My experience

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to grow your business in a small town
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Are you comfortable for this job
  • Ans. 

    Yes, I am comfortable for this job as I have extensive experience in sales and a proven track record of exceeding targets.

    • I have X years of experience in sales, including roles where I consistently exceeded targets

    • I am confident in my ability to build and maintain relationships with clients

    • I am comfortable with cold calling and networking to generate leads

    • I am familiar with CRM systems and other sales tools to track pr

  • Answered by AI
  • Q2. This is a sales job so you can do a field job

I applied via Apna Jobs and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. The management of this company hire the sales persons according to the third party .

Interview Preparation Tips

Interview preparation tips for other job seekers - The management of the pinelab is not good. Specially the managers of pinelab speak in a rude way with their employees. My manager Gaurav Gupta is a very rude and characterless person. He never respected the employees who are working under him. The management beleive in muss hire and muss seck process. My manager Gaurav Gupta forcee me to work when I had been passing through by Covid -19. They seck any employee with out any reason.

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Kitni file login kroge month me

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview is very good
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic Questions about Sales Knowledge
  • Q2. PVR Credit card Knowledge

Interview Preparation Tips

Topics to prepare for Kotak Securities Sales Executive interview:
  • Basic
Interview preparation tips for other job seekers - Easy Interview can attend walk in Interview
Overall Pay is good and Fat amount
Branch Staffing is Good
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Branch manager conducted to interview related to job purpose

Round 2 - Coding Test 

All questions related to home loan's

I applied via Naukri.com and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. If you looking for sales job in any industry you should have some knowledge how to sell any product (example:-sell me this pen)
  • Q2. As this is feild sell job you have to go to feild doing marketing and for that two wheeler are mandatory

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are looking for any sales/marketing job there two wheeler and valid driving licence are mandatory doesn't matter whether you're experience or fresher in any sales background...

SBI Cards & Payment Services Interview FAQs

How many rounds are there in SBI Cards & Payment Services Senior Customer Service Executive interview?
SBI Cards & Payment Services interview process usually has 2 rounds. The most common rounds in the SBI Cards & Payment Services interview process are Resume Shortlist and One-on-one Round.
How to prepare for SBI Cards & Payment Services Senior Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SBI Cards & Payment Services. The most common topics and skills that interviewers at SBI Cards & Payment Services expect are Process Improvement, Customer Service, MS Office, outbound and Time Management.

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SBI Cards & Payment Services Senior Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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11% more than the average Senior Customer Service Executive Salary in India
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SBI Cards & Payment Services Senior Customer Service Executive Reviews and Ratings

based on 11 reviews

3.5/5

Rating in categories

3.6

Skill development

3.7

Work-life balance

3.4

Salary

3.5

Job security

3.5

Company culture

2.7

Promotions

3.2

Work satisfaction

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