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SBI Cards & Payment Services

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SBI Cards & Payment Services Customer Relationship Officer Interview Questions and Answers

Updated 26 Jun 2022

SBI Cards & Payment Services Customer Relationship Officer Interview Experiences

1 interview found

Customer Relationship Officer Interview Questions & Answers

user image Anonymous

posted on 26 Jun 2022

I applied via Recruitment Consulltant and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Previous sales experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good place to job at sbi card and team leader are very well guide us.

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2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Axis Direct user image Anonymous

posted on 8 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics about demat and trading account , stock market , mutual fund , derivatives and about the company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answering even though you feel you are wrong , Don't get intimidated by the manager or head of department interviewing you .

Relationship Manager Interview Questions & Answers

Aadhar Housing Finance user image Anonymous

posted on 29 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Case Study 

Privious working, potential field, source of lead, sales eligibility

Interview Preparation Tips

Interview preparation tips for other job seekers - speak the truth

Relationship Manager Interview Questions & Answers

Aadhar Housing Finance user image Anonymous

posted on 7 Sep 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is motigage loan
  • Ans. 

    A mortgage loan is a type of loan specifically used to purchase real estate, where the property itself serves as collateral for the loan.

    • Mortgage loans are typically long-term loans with fixed or adjustable interest rates.

    • The borrower makes monthly payments to the lender until the loan is fully paid off.

    • If the borrower fails to make payments, the lender has the right to foreclose on the property.

    • Common types of mortgag...

    • Answered by AI
    Add your answer
  • Q2. How many types are loan
  • Ans. 

    There are several types of loans, including personal loans, home loans, car loans, and business loans.

    • Personal loans

    • Home loans

    • Car loans

    • Business loans

    • Answered by AI
    Add your answer

Customer Service Executive Interview Questions & Answers

Synchrony user image Anonymous

posted on 16 Dec 2020

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. 1) biodata 2) experience 3) achievements 4) free speech
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough what ever your saying don't fumble

Customer Service Executive Interview Questions & Answers

Synchrony user image Anonymous

posted on 12 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If it is on fixed term hiring then there is no guarantee that they will permanent you, they may or they not. So keep looking for good opportunity at the same time while in contract

Customer Service Executive Interview Questions & Answers

Synchrony user image Anonymous

posted on 26 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about ur self
    • Add your answer
  • Q2. Pick up a topic and speak 1 min
  • Ans. 

    The importance of effective communication in customer service

    • Clear and concise communication helps in understanding customer needs

    • Active listening shows empathy and builds rapport with customers

    • Timely responses and follow-ups demonstrate professionalism

    • Language and tone should be appropriate for the situation

    • Feedback from customers can help improve communication strategies

    • Answered by AI
    Add your answer

Customer Service Executive Interview Questions & Answers

Axis Direct user image Anonymous

posted on 27 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related my education
    • Add your answer
  • Q2. Related my experience
    • Add your answer

Interview Preparation Tips

Topics to prepare for Axis Direct Customer Service Executive interview:
  • Tally ERP
  • Advanced Excel
  • MS Office
Interview preparation tips for other job seekers - Customer service experience because experience in profile

Customer Service Executive Interview Questions & Answers

Axis Direct user image Anonymous

posted on 28 Feb 2022

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What is Mutual fund and how to place stoploss order.
  • Ans. 

    A mutual fund is an investment vehicle that pools money from multiple investors to invest in a diversified portfolio of securities.

    • Mutual funds are managed by professional fund managers.

    • Investors buy shares in the mutual fund, which represent their ownership in the fund's assets.

    • Mutual funds offer diversification and professional management to individual investors.

    • Stoploss order is a type of order placed by an investor...

    • Answered by AI
    View 5 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer confidently. Always ask about basic market knowledge.

Customer Service Executive Interview Questions & Answers

Synchrony user image Anonymous

posted on 2 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Brief your Work Experience? Need to be clear and crispy and genuine.
    • Add your answer
  • Q2. Worked in Dell International Service
    • Add your answer
Round 3 - Assignment 

Versant around?
Need to be have clear vocal voice and avoid fake accent.

Interview Preparation Tips

Interview preparation tips for other job seekers - Believe in reliability try to work in an organisation for minimum 3 to 4, then go for job change. Be passionate and enthusiastic towards each and every walk of your interview.
More about working at SBI Cards & Payment Services

SBI Cards & Payment Services Interview FAQs

How many rounds are there in SBI Cards & Payment Services Customer Relationship Officer interview?
SBI Cards & Payment Services interview process usually has 2 rounds. The most common rounds in the SBI Cards & Payment Services interview process are Resume Shortlist and HR.

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