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SBI Capital Markets Customer Care Executive Interview Questions and Answers

Updated 21 Sep 2023

SBI Capital Markets Customer Care Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all Resume tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. About broking related
  • Q2. Family background
  • Q3. Due to other organisation surroundings is not supportive management is not matured
  • Q4. Which family unable to identified exact query
  • Ans. 

    The query is related to a family member whose specific issue cannot be identified.

    • Ask probing questions to narrow down the issue

    • Offer different options for the family member to choose from

    • Suggest seeking professional help if needed

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not visit the organisation

Interview questions from similar companies

I applied via Company Website and was interviewed in Feb 2018. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. More questions about current affairs.
  • Q2. What is knowledge about axis securities ltd.
  • Ans. 

    Axis Securities Ltd. is a subsidiary of Axis Bank, offering a wide range of financial services including stockbroking, investment advisory, and wealth management.

    • Axis Securities Ltd. is a leading stockbroking firm in India.

    • It is a subsidiary of Axis Bank, one of the largest private sector banks in India.

    • The company provides services like equity trading, derivatives trading, mutual funds, IPOs, and more.

    • Axis Securities ...

  • Answered by AI
  • Q3. Computer knowledge.

Interview Preparation Tips

General Tips: Don't nervous to answer any question. If you don't know the answer then please say you don't have idea about that.
Duration: 1-4 weeks

I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about yourself ?
  • Q2. Why do you want to join this company ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , whatever they ask

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. What is demat and trading ac
  • Ans. 

    Demat and trading accounts are used for buying and selling securities in electronic form.

    • Demat account is used to hold securities in electronic form

    • Trading account is used to buy and sell securities

    • Demat account is mandatory for trading in the stock market

    • Trading account is linked to the bank account for seamless transactions

    • Both accounts are offered by depository participants and stockbrokers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn basic knowledge about market....Start investment as soon as possible

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Documents for KYC
  • Ans. 

    KYC documents are required to verify the identity of the customer.

    • KYC stands for Know Your Customer.

    • Documents required for KYC include government-issued ID proof, address proof, and PAN card.

    • KYC is mandatory for opening bank accounts, investing in mutual funds, and other financial transactions.

  • Answered by AI
  • Q2. Introduce youself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be in formals clothes and formal shoes
Clean shave for males is mandatory
Answer every question and dont be silent
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Nice interview not too much questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell in about your self ?
Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Be camb
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Stock Market Related

Interview Questionnaire 

11 Questions

  • Q1. Tell me about yourself
  • Q2. What is your role in previous jobs
  • Q3. What is your key skill
  • Q4. Do you know computer knowledge
  • Ans. 

    Yes, I have computer knowledge.

    • Proficient in Microsoft Office Suite

    • Familiar with CRM software such as Salesforce

    • Experience with data analysis tools like Excel and Tableau

  • Answered by AI
  • Q5. What is your aim to
  • Q6. What is your aim and goal
  • Q7. What is your mother tounge
  • Q8. What is your target to reach
  • Q9. Have you worked any where
  • Q10. Selfe introduction
  • Q11. What is your qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - I have got great experience by this ambition box

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. Tell me about yourself.
Round 2 - Technical 

(1 Question)

  • Q1. Why you want to work for the sharekhan? What you done in your internship?

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to know all about what you write in your resume they ask the question behalf of resume..

I applied via Referral and was interviewed in May 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic interview, how much experience, why to left previous company, asks about target

Interview Preparation Tips

Interview preparation tips for other job seekers - Do confidentially interview nd clear your all questions
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SBI Capital Markets Interview FAQs

How many rounds are there in SBI Capital Markets Customer Care Executive interview?
SBI Capital Markets interview process usually has 2 rounds. The most common rounds in the SBI Capital Markets interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in SBI Capital Markets Customer Care Executive interview?

Some of the top questions asked at the SBI Capital Markets Customer Care Executive interview -

  1. Which family unable to identified exact qu...read more
  2. Due to other organisation surroundings is not supportive management is not matu...read more
  3. About broking rela...read more

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SBI Capital Markets Customer Care Executive Interview Process

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SBI Capital Markets Customer Care Executive Salary
based on 4 salaries
₹2.6 L/yr - ₹6 L/yr
38% more than the average Customer Care Executive Salary in India
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