SAS BPO Interview Questions and Answers

Q1. SQL medium questions to be done in Pyspark parallely.
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Q2. Datafactory and other azure resources scenario based
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Q1. Project discussion with the team lead and manager
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Q1. Technical and general discussion
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Q1. What special attributes do you possess that make you a perfect fit for this role, considering that many individuals can perform car service?
Ans. 
I possess excellent communication skills, problem-solving abilities, and a strong customer-centric approach.
• Strong communication skills to effectively interact with customers and address their concerns

• Proven problem-solving abilities to quickly resolve issues and provide satisfactory solutions

• Customer-centric approach to prioritize customer satisfaction and build positive relationships

• Ability to remain calm and compose...read more
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Q2. What skills do you possess that are relevant to the execution of this role?
Ans. 
I possess strong communication skills, problem-solving abilities, and a customer-centric approach.
• Excellent communication skills to effectively interact with customers and address their concerns

• Strong problem-solving abilities to quickly resolve issues and provide solutions

• Customer-centric approach to ensure customer satisfaction and retention

• Ability to remain calm and patient in challenging situations

• Experience in han...read more
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Q3. What attracted you to choose this company as your new employer?
Ans. 
The company's strong reputation for excellent customer service and commitment to employee development attracted me.
• Reputation for excellent customer service

• Commitment to employee development

• Positive reviews from current and former employees
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Q4. What's your salary expectations
Ans. 
My salary expectations are in line with industry standards and based on my experience and qualifications.
• Research industry standards for the position

• Consider my experience and qualifications

• Be prepared to negotiate based on job responsibilities and benefits package
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Q1. Do you have experience
Ans. 
Yes, I have 3 years of experience in customer service roles.
• Worked as a customer service representative for 2 years at Company X

• Handled customer inquiries, resolved complaints, and processed orders

• Trained new employees on customer service best practices
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Q2. Are you dedicated to this role
Ans. 
Yes, I am dedicated to this role and committed to providing excellent customer service.
• I have a strong work ethic and always strive to exceed customer expectations

• I am willing to go above and beyond to resolve customer issues and ensure their satisfaction

• I am constantly seeking ways to improve my skills and knowledge in order to better serve customers
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Integrity and honesty

Q1. Hdfc bank job retirement
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Q2. I am applying for this your company job
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Q3. I am Interested this job
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Q4. What is process this company
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Q5. My profile this mach your company
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Q1. How handling team and process discrepancy the Breaks and handling call to oversight team for error call.
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Q2. I will learn new things and growth
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Q3. How setup new funds
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Q4. We have behaviour in management
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Q5. Always positive thoughts and hard work
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Ask symbols of proof reading, front and back content aspects, book content matter like running head table and figure placement, quote and general style aspects like T1, T2, T3, T4 and sample books. Ask how to handle math code title for latec and 3b2 titles. How to read zero error pages and TOC blind folio pages etc.

I will give one simple and sample pages for reading and styling aspects and get the result

Coding test only conduct for candidate who have coming for paginators not for readers.

For experienced candidates go to meet the GD for concered department experts not for freshers

Q1. What about you? What is your native place? Why you select this field? What's your previous experience? Are you do extra OT work for job pressure times. And ready to work all shifts. What is your expected...read more
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Q2. What is your father and native place?
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Q3. Why should you select this field?
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Q4. What is your educational qualification and experience
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Q5. Ready to work OT for job pressure times
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Q6. Ready to work all shifts
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Q7. What is your expected salary
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Q8. Finnally tell company rules and regulations and company providing benefits for employees.
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Q1. Tell me something about your self
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Q2. About your self and how much experience you have
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Q1. How much experience you have and about your self and salary expectation
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Q2. Three year experience on this companyIhave
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Q1. Myself in english with my background
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Q2. Write essay on one topic
Ans. 
The impact of climate change on biodiversity
• Climate change is causing shifts in habitats and ecosystems

• Loss of biodiversity can lead to negative consequences for ecosystems and human societies

• Conservation efforts are crucial to protect vulnerable species

• Examples: coral bleaching due to rising sea temperatures, deforestation leading to loss of habitat for wildlife
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Q3. I dont get offer letter
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Q1. Myself in english with family background
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Q2. Write essay on one topic
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The impact of social media on mental health
• Social media can contribute to feelings of inadequacy and low self-esteem

• Excessive use of social media can lead to anxiety and depression

• Cyberbullying on social media platforms can have serious mental health consequences

• However, social media can also provide a sense of community and support for those struggling with mental health issues
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Q1. Myself in english with family back ground
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Q2. Talk on one topic for two minutes
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The impact of climate change on marine life
• Climate change is causing ocean temperatures to rise, leading to coral bleaching and habitat destruction

• Acidification of the oceans due to increased carbon dioxide levels is harming marine organisms like shellfish and corals

• Overfishing and pollution are exacerbating the effects of climate change on marine ecosystems

• Examples: Coral reefs in the Great Barrier Reef are experienci...read more
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Myself in english with family background

Q1. Behavioral assessment
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Logical, react, SQL related questions

Q1. Interviewed by Business Head. Mostly behavioral questions and some past experience related
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Q1. Interview by VP. Frontend general technical questions
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Q1. Interviewed by Director. Competency based Leadership interview
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Q1. Yet to recieve the final status whether selected or rejected. HR asked payslip and other docs and shared the same.
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Q2. HRs are very friendly and quickly respond to your queries.
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Q1. Self introduction and brief explanation about privious work
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Q1. About privious process and company
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Q2. What is saction, types of saction, what ia pep, meaning of reg flag, about cip, edd, saction country
Ans. 
Sactions are penalties imposed on individuals or entities for violating laws or regulations. PEP refers to politically exposed persons. Red flags indicate potential suspicious activity. CIP stands for customer identification program. EDD is enhanced due diligence.
• Sanctions are penalties imposed on individuals or entities for violating laws or regulations

• Types of sanctions include financial sanctions, trade sanctions, a...read more
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Relationship, reasoning and apti