Samtec Services IT Support Technician Interview Questions and Answers

Q1. Name & bio & education
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Q2. Future goals & achievements.
Ans. 
My future goal is to become a senior Desktop Support Engineer and achieve industry certifications.
• Obtain industry certifications such as CompTIA A+ and Microsoft Certified Desktop Support Technician (MCDST)

• Gain experience in troubleshooting complex technical issues

• Lead projects to improve efficiency and productivity in the IT department
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Q1. What is dhcp ?
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DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.
• DHCP assigns IP addresses to devices on a network

• It also provides other network configuration information such as subnet mask and default gateway

• DHCP servers lease IP addresses to devices for a specific period of time

• DHCP helps in reducing manual configuration errors
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Q2. How to boot a new laptop
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To boot a new laptop, you need to press the power button and wait for the operating system to load.
• Press the power button to turn on the laptop

• Wait for the manufacturer's logo to appear on the screen

• The operating system will start loading

• Enter any necessary login credentials if prompted
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Q1. Networking question about class a - e
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Q2. Tricky question about topology
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Q1. IT technician releted question
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Q2. IP /subnet /gateway and other networking question
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IP address is a numeric and logical address in all our system. Subnet mask define is network IP class. Gateways is a main gate of IP address & network.
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Q3. Basic of IT Network
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Q4. Basic of DNS, DHCP, ITIL and other question
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DNS stand for domain name system domain name ka use kisi bhi name ko IP mai change krne k lia kiya jata hai. DHCP dhcp full form dynamic host configuretion protocol dhcp ka use kisi bhi system ko autometecally IP address provide krane k lia kiya jata hai. ITIL ka pura naam information technology infrastracture protocol hai jismai Information technology ki sari policy security and other full information provide hoti h
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Q5. How to configuration in swithch
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Configuration in a switch involves setting up various parameters to optimize network performance.
• Access the switch's configuration interface through a web browser or command line interface

• Set up VLANs to segment network traffic

• Configure port settings such as speed, duplex mode, and spanning tree protocol

• Enable security features like port security and access control lists

• Monitor switch performance and troubleshoot any i
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Q6. How to check netwrok and network issue
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To check network and network issues, you can use various tools and techniques to troubleshoot connectivity problems.
• Use ping command to test connectivity to a specific IP address or domain

• Check network settings such as IP address, subnet mask, gateway, and DNS server

• Use traceroute command to identify the path packets take to reach a destination

• Check physical connections such as cables, switches, and routers

• Use network ...read more
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Q1. Desktop support related
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Q2. Technical related questions
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Mental maths,problem solving

Q1. How will you face company problem
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Q2. By keeping adjustment and understanding with one another
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Q1. Why you choose my company
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Q1. Why you like this company
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Q1. How will you taggle your sudden struggle if you face
Ans. I will take decision priority wise
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Q1. Self introduction
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Q2. Python programming
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Q1. Pls do interview schedule
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Q2. Html related questions
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Q3. Css related questions
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Q1. About IT and Security Domain
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