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Samsonite Customer Service Specialist Interview Questions and Answers

Updated 18 Jun 2022

Samsonite Customer Service Specialist Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Knowledge about luggage

Interview Preparation Tips

Interview preparation tips for other job seekers - lie in your limit if it is cross check make it true

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me your strengths, and would your previous colleagues agree?
  • Ans. 

    My strengths include excellent communication skills, problem-solving abilities, and a strong work ethic. I believe my previous colleagues would agree.

    • Excellent communication skills: I am able to effectively communicate with customers and colleagues, ensuring clear understanding and resolution of issues.

    • Problem-solving abilities: I am skilled at identifying and addressing customer concerns in a timely and efficient mann...

  • Answered by AI
  • Q2. Tell me about yourself
  • Ans. 

    I am a dedicated and customer-focused individual with a strong background in customer service and problem-solving.

    • Started working in customer service at a young age

    • Completed training in conflict resolution

    • Received multiple awards for outstanding customer satisfaction ratings

  • Answered by AI
  • Q3. Tell me about your previous experience
  • Ans. 

    I have over 3 years of experience in customer service roles, including handling inquiries, resolving issues, and providing excellent support.

    • Worked as a Customer Service Representative at XYZ Company for 2 years

    • Managed a high volume of customer inquiries via phone, email, and chat

    • Resolved customer issues efficiently and effectively

    • Received positive feedback from customers for my excellent service

    • Trained new team member

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude and english

Round 2 - Aptitude Test 

Simulation about chats and situational questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Everything about experiences and situations
Round 4 - HR 

(1 Question)

  • Q1. Personal Life and about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in your skills
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assessment 

(2 Questions)

  • Q1. Reason for leaving previous company
  • Q2. How would you deal with high rated customer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and slightly honest
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About women empowerment
  • Q2. About daily routine

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont choose fnp
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your 1st priority

Interview Preparation Tips

Topics to prepare for Landmark Group Customer Service Executive interview:
  • Employee Relations
  • Employee Engagement
  • Employee Grievances
Interview preparation tips for other job seekers - My total experience is bad for landmark jeep
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Different type of qualify test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Gm interview test regarding selling skills
  • Ans. Cold calling with new customer apointing
  • Answered Anonymously
  • Q2. How long in a day u can work

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for math,english
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. My name, my place.
  • Q2. Why I was interested in the company.

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to get job, If your English is good

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 2 - Case Study 

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes
I can't to that and nice u smiling 😊

And customer are polite talk
And gud behaved

Interview Questionnaire 

4 Questions

  • Q1.  What is your 5 good qualty?
  • Q2.  What is your bad qualty?
  • Q3. Aap ko hmm job kyu de?
  • Q4.  Aap ko ye job kyu chahiye?

Samsonite Interview FAQs

How many rounds are there in Samsonite Customer Service Specialist interview?
Samsonite interview process usually has 1 rounds. The most common rounds in the Samsonite interview process are One-on-one Round.

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