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Samsonite Customer Service Specialist Interview Questions and Answers

Updated 18 Jun 2022

Samsonite Customer Service Specialist Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Knowledge about luggage

Interview Preparation Tips

Interview preparation tips for other job seekers - lie in your limit if it is cross check make it true

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Different type of qualify test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Gm interview test regarding selling skills
  • Ans. Cold calling with new customer apointing
  • Answered Anonymously
  • Q2. How long in a day u can work

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for math,english

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 2 - Case Study 

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes
I can't to that and nice u smiling 😊

And customer are polite talk
And gud behaved

I applied via LinkedIn and was interviewed in Nov 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About yourself, prepaid,provision, Accrual, Accounting Enteries, effects in balance sheet, Debit and credit note, MIS, few entries effects in PL and Balance sheet

Interview Preparation Tips

Interview preparation tips for other job seekers - Express you want to learn
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your 1st priority

Interview Preparation Tips

Topics to prepare for Landmark Group Customer Service Executive interview:
  • Employee Relations
  • Employee Engagement
  • Employee Grievances
Interview preparation tips for other job seekers - My total experience is bad for landmark jeep
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude and english

Round 2 - Aptitude Test 

Simulation about chats and situational questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Everything about experiences and situations
Round 4 - HR 

(1 Question)

  • Q1. Personal Life and about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in your skills
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assessment 

(2 Questions)

  • Q1. Reason for leaving previous company
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Looking for a more challenging role

    • Seeking a company with better growth prospects

  • Answered by AI
  • Q2. How would you deal with high rated customer
  • Ans. 

    Handle high rated customers with empathy and professionalism.

    • Listen actively to the customer's concerns and show empathy.

    • Apologize for any inconvenience caused and assure them that their issue will be resolved.

    • Offer solutions or alternatives to address their concerns.

    • Follow up with the customer to ensure their satisfaction with the resolution.

    • Maintain a positive attitude and remain calm, even if the customer is upset.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and slightly honest
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Case Study 

Retail case study- Margin related between two stores
What are the different costs involved in product cost

Round 2 - Technical 

(3 Questions)

  • Q1. SQL and PBI and Excel tests
  • Q2. Sumifs and pivot tables
  • Q3. Basic math questions
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to replenishment
  • Q2. As a senior what do I bring to the table
  • Ans. 

    As a senior analyst, I bring extensive experience, advanced analytical skills, leadership abilities, and a proven track record of delivering results.

    • Extensive experience in data analysis and interpretation

    • Advanced analytical skills to identify trends and insights

    • Proven track record of delivering actionable recommendations

    • Strong leadership abilities to guide and mentor junior analysts

    • Ability to effectively communicate f

  • Answered by AI

I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Accrual entry, outstanding entry
  • Q2. Prepaid entry in general accounting
  • Ans. 

    Prepaid entry is a type of accounting entry where payment is made in advance for goods or services.

    • Prepaid entry is recorded as an asset on the balance sheet until the goods or services are received.

    • Once the goods or services are received, the prepaid entry is then recognized as an expense on the income statement.

    • Examples of prepaid expenses include prepaid rent, insurance premiums, and prepaid advertising.

    • Prepaid entr...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Ensure you are up with JD and start from scratch in accounting

Samsonite Interview FAQs

How many rounds are there in Samsonite Customer Service Specialist interview?
Samsonite interview process usually has 1 rounds. The most common rounds in the Samsonite interview process are One-on-one Round.

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