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Salesforce Production Support Engineer Interview Questions and Answers

Updated 30 Oct 2021

Salesforce Production Support Engineer Interview Experiences

1 interview found

I applied via Referral and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Core java questions, Coding questions regarding loops and if conditions, Java Web services, Html, JavaScript, J2EE, Logging and debugging related questions, database questions using filtering and join clau...

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic Java programs, concepts, J2EE basics, Spring boot, microservice architecture, Java Web services and database related questions can help to clear this interview.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Product ideation how would you plan a product

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Jan 2024. There were 5 interview rounds.

Round 1 - Aptitude Test 

90 mins duration, Maths, apti, Reasoning, English, CAT level questions

Round 2 - Coding Test 

3 hours, Data Structure and Algorithm related questions

Round 3 - Group Discussion 

Indian GDP -30 mins, will india become a trillion dollar company?

Round 4 - Technical 

(2 Questions)

  • Q1. How would you improve microsoft team?
  • Ans. 

    I would improve Microsoft Teams by enhancing collaboration features, improving user interface, and integrating more third-party apps.

    • Enhance collaboration features such as real-time co-authoring and interactive whiteboards

    • Improve user interface for better user experience and easier navigation

    • Integrate more third-party apps to increase productivity and streamline workflows

  • Answered by AI
  • Q2. What are the metrics spotify use?
  • Ans. 

    Spotify uses metrics such as Monthly Active Users, Daily Active Users, Churn Rate, and Listening Hours.

    • Monthly Active Users (MAU) - Number of unique users who engage with the platform in a month.

    • Daily Active Users (DAU) - Number of unique users who engage with the platform in a day.

    • Churn Rate - Percentage of users who stop using the platform over a certain period of time.

    • Listening Hours - Total number of hours users sp

  • Answered by AI
Round 5 - HR 

(2 Questions)

  • Q1. Long term short term goal
  • Ans. 

    My short-term goal is to streamline production processes and increase efficiency. My long-term goal is to implement sustainable practices and drive continuous improvement.

    • Short-term goal: Implement lean manufacturing principles to reduce waste and improve productivity

    • Short-term goal: Develop and implement training programs to upskill production staff

    • Long-term goal: Implement renewable energy sources to reduce carbon fo...

  • Answered by AI
  • Q2. If you were the PM of India
  • Ans. 

    If I were the PM of India, I would focus on economic growth, social welfare, and diplomatic relations.

    • Implement policies to boost manufacturing and infrastructure development

    • Invest in education and healthcare to improve human capital

    • Strengthen ties with neighboring countries and major global powers

    • Promote sustainable development and environmental conservation

    • Combat corruption and promote transparency in governance

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Dsa questions, oops, recursion, how js works,

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Case Study 

Was some abstract asked to complete it

Round 2 - One-on-one 

(1 Question)

  • Q1. Behavioral interview more focused on personality
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

They are getting apti for fresher

Round 2 - Technical 

(1 Question)

  • Q1. If you are using linux then tell me 10 commands in your daily work
  • Ans. 

    10 commonly used Linux commands in daily work

    • ls - list directory contents

    • cd - change directory

    • grep - search for a pattern in a file

    • tail - display the last part of a file

    • cat - concatenate and display files

    • chmod - change file permissions

    • sudo - execute a command as a superuser

    • ps - display information about running processes

    • kill - terminate a process

    • ssh - connect to a remote server securely

  • Answered by AI
Round 3 - Behavioral 

(1 Question)

  • Q1. What is your day to day work

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep update always if you want to get job in IT field

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced production manager with a background in overseeing manufacturing processes and optimizing efficiency.

    • Managed production schedules to meet deadlines

    • Implemented lean manufacturing principles to reduce waste

    • Led cross-functional teams to improve productivity

    • Ensured quality control measures were in place

    • Trained and mentored staff to enhance performance

  • Answered by AI
  • Q2. Instagram UI CHANGES
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How about automation
  • Ans. 

    Automation plays a crucial role in increasing efficiency and productivity in production processes.

    • Automation helps in reducing human error and increasing consistency in production.

    • It can lead to cost savings by improving efficiency and reducing labor costs.

    • Automation can also improve safety by handling hazardous tasks that would be risky for humans.

    • Examples of automation in production include robotic arms in manufactur...

  • Answered by AI
  • Q2. How about problem solving
  • Ans. 

    Problem solving is a crucial skill for a Production Manager as it involves identifying issues, analyzing root causes, and implementing effective solutions.

    • Identifying the problem accurately is the first step in problem solving.

    • Analyzing the root causes of the problem helps in finding effective solutions.

    • Implementing and evaluating the solutions to ensure they address the problem effectively.

    • Continuous improvement and l

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Tell me about ur self
  • Ans. 

    I am a dedicated and experienced Production Engineer with a strong background in manufacturing processes and continuous improvement.

    • Bachelor's degree in Mechanical Engineering

    • 5+ years of experience in production engineering

    • Proficient in CAD software and process optimization

    • Led a team to implement lean manufacturing principles, resulting in a 20% increase in production efficiency

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Like maths and reasoning

Round 2 - Coding Test 

Related to general structure of coding

Salesforce Interview FAQs

How to prepare for Salesforce Production Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Salesforce. The most common topics and skills that interviewers at Salesforce expect are Troubleshooting, Javascript, Automation, Linux and MySQL.

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People are getting interviews through

based on 1 Salesforce interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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