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IBM Production Support Engineer Interview Questions, Process, and Tips

Updated 16 Feb 2023

Top IBM Production Support Engineer Interview Questions and Answers

IBM Production Support Engineer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Virtual interview 

(6 Questions)

  • Q1. What is a role of support engineer
  • Ans. 

    A support engineer is responsible for providing technical assistance and resolving issues related to software or hardware systems.

    • Providing technical support to customers or end-users

    • Troubleshooting and resolving software or hardware issues

    • Installing, configuring, and maintaining systems

    • Monitoring system performance and identifying potential problems

    • Collaborating with development teams to address bugs or enhancements

    • Do...

  • Answered by AI
  • Q2. What is ticketing tool
  • Ans. 

    A ticketing tool is a software application used to track and manage customer support requests or issues.

    • Ticketing tools help in organizing and prioritizing customer support tickets.

    • They provide a centralized platform for communication and collaboration between support teams and customers.

    • Ticketing tools often include features like ticket assignment, status tracking, and reporting.

    • Examples of popular ticketing tools inc

  • Answered by AI
  • Q3. What is monitoring tool
  • Ans. 

    A monitoring tool is a software application or system that collects and analyzes data to track the performance and health of a system or application.

    • Monitoring tools collect data from various sources such as servers, networks, databases, and applications.

    • They provide real-time visibility into the system's performance, availability, and resource utilization.

    • Monitoring tools can generate alerts or notifications when pred...

  • Answered by AI
  • Q4. What are SQL comments
  • Ans. 

    SQL comments are used to add explanatory notes or remarks within SQL code.

    • SQL comments start with a double hyphen (--), or can be enclosed between /* and */

    • Comments are ignored by the SQL engine and are not executed as part of the code

    • Comments can be used to improve code readability and provide documentation

    • Comments can be used to disable or temporarily remove parts of the code for testing or debugging purposes

  • Answered by AI
  • Q5. What doing in the SQL
  • Q6. What is DML full form
  • Ans. 

    DML stands for Data Manipulation Language.

    • DML is a subset of SQL (Structured Query Language) used to manipulate data in a database.

    • It includes commands like INSERT, UPDATE, DELETE, and SELECT.

    • DML statements are used to add, modify, or delete data in database tables.

    • For example, INSERT statement is used to add new records, UPDATE statement is used to modify existing records, DELETE statement is used to remove records, a...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for IBM Production Support Engineer interview:
  • PLSQL
  • SQL
  • Oricale
  • Selcripting
Interview preparation tips for other job seekers - I am working very hard to a company I was interested in companys

Skills evaluated in this interview

I applied via Referral and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

IBM Aptitude Syllabus which had 18 Questions on topics of Profit and Loss, Ratios and Proportions, Percentage, Probability, Speed Time and Distance, Permutation and Combination, and Number System. Each question was to be solved in a time limit of 2 minutes 15 seconds.

Round 3 - Coding Test 

The first round was a coding round of 30 min for only one .

Interview Preparation Tips

Interview preparation tips for other job seekers - Market yourself. ...
Apply even if you're not fully qualified. ...
Job search like it's your job. ...
Use informational interviews to network. ...
Set yourself apart with letters of recommendation. ...
Know yourself and what you want. ...
Pump yourself up and stay positive.

Production Support Engineer Interview Questions Asked at Other Companies

asked in IBM
Q1. What is a role of support engineer
Q2. Write a SQL query to find the manager of the employee by using jo ... read more
asked in IBM
Q3. What is ticketing tool
Q4. How to handle Diesel generator in dessert area 24/7 power supply?
asked in Infosys BPM
Q5. how can you remove a directory having data

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Unix scripting , splunk , SQL, git, github
  • Q2. Write a script to automate sql tasks
  • Ans. 

    A script can be written using SQLCMD or PowerShell to automate SQL tasks.

    • Identify the SQL tasks that need to be automated

    • Write SQL queries to perform the tasks

    • Use SQLCMD or PowerShell to execute the queries

    • Schedule the script to run at specific intervals using Task Scheduler

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall good and process was also very fast. Communication should be on point.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Service Management scenario based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - They take three rounds, first would be Tech then core tech then one with their VP after that only you will get into HCL
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Yes..good evening.....

Tq give me opportunity..

some topic all some member's discussion in group..

Interview Preparation Tips

Topics to prepare for HCLTech Production Support Engineer interview:
  • C++
  • Communication Skills
Interview preparation tips for other job seekers - Anyway tq u sir.......I can hard working

I applied via Company Website and was interviewed in Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

A good coding test will measure candidate capacity for problem solving skills and understanding of coding

Round 3 - Aptitude Test 

Aptitude test plays important role of understanding the knowledge of the person

Round 4 - Technical 

(3 Questions)

  • Q1. Tell about yourself , what are your strengths?
  • Q2. What do you know about our company?
  • Q3. What are your weakness?

Interview Preparation Tips

Interview preparation tips for other job seekers - Your are going to need strong resume,Be patient Post interview

I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic linux, sql, itil, sdlc question

Interview Preparation Tips

Interview preparation tips for other job seekers - Technical part was very easy, moreover they look on the candidate's confidence & capability to take responsibility

Interview Preparation Tips

Round: Resume Shortlist
Experience: A telephonic of technical round basics about C concepts and Embedded C Concepts in order to call for next round .

I was interviewed before Feb 2016.

Interview Questionnaire 

1 Question

  • Q1. Enter a question

Interview Preparation Tips

Round: Resume Shortlist
Experience: Tell in detail what all happened during this round
Tips: Provide tips specifically for this round

Round: Technical Interview
Experience: Tell in detail what all happened during this round
Tips: Provide tips specifically for this round

I was interviewed in Apr 2017.

Interview Questionnaire 

2 Questions

  • Q1. Java questions...
  • Q2. Tell me about urself and about us family and all
  • Ans. 

    I am a software developer with a passion for coding and problem-solving. My family is supportive and has always encouraged my career in tech.

    • Experienced software developer

    • Passionate about coding and problem-solving

    • Supportive family that encourages my career in tech

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Easy questions are there
Duration: 1 hour
Total Questions: 90

Round: Group Discussion
Experience: 12 members are there only 9 got selected
Tips: Be confident in urself and specially work in Communication skills
Duration: 15 minutes

Round: Technical Interview
Experience: Asking all the concepts of Java like oops collections threads
Tips: Prepare well on Java

Round: HR Interview
Experience: Everything was Gud but due to my certificate problem I got rejected.. Otherwise everything is good.
Tips: Be confident

College Name: C. V. Raman College of Engineering

IBM Interview FAQs

How many rounds are there in IBM Production Support Engineer interview?
IBM interview process usually has 2-3 rounds. The most common rounds in the IBM interview process are Resume Shortlist, Aptitude Test and Coding Test.
What are the top questions asked in IBM Production Support Engineer interview?

Some of the top questions asked at the IBM Production Support Engineer interview -

  1. What is a role of support engin...read more
  2. What is ticketing t...read more
  3. What is monitoring t...read more

Tell us how to improve this page.

IBM Production Support Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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IBM Production Support Engineer Salary
based on 421 salaries
₹2.2 L/yr - ₹10 L/yr
At par with the average Production Support Engineer Salary in India
View more details

IBM Production Support Engineer Reviews and Ratings

based on 14 reviews

4.4/5

Rating in categories

4.0

Skill development

3.9

Work-life balance

4.2

Salary

3.6

Job security

4.1

Company culture

4.0

Promotions

3.9

Work satisfaction

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